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Credit Collections Associate Jobs in Prosper, TX

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

The Credit & Collections Specialist will support markets managing collection portfolios and various ... Associates degree in Accounting or Management, preferred Minimum 5 years' experience in customer ...

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

The Credit & Collections Specialist will support markets managing collection portfolios and various ... Associates degree in Accounting or Management, preferred * Minimum 5 years' experience in customer ...

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

The Credit & Collections Specialist will support markets managing collection portfolios and various ... Associates degree in Accounting or Management, preferred Minimum 5 years' experience in customer ...

Associate degree or additional collections / financial services coursework preferred.ExperienceMinimum one to two (1-2) years of related experience in a call center, banking, credit union, or ...

Associate degree or additional collections / financial services coursework preferred. Experience * Minimum one to two (1-2) years of related experience in a call center, banking, credit union, or ...

Associate degree or additional collections / financial services coursework preferred. Experience * Minimum one to two (1-2) years of related experience in a call center, banking, credit union, or ...

... collections, bonds and liens, account aging, and overall credit and collections performance ... CE reserves the right to modify or change job responsibilities at any time, and associates may be ...

Associate degree in Accounting, Finance, Business, or a related field preferred (or equivalent professional experience), along with 5+ years of commercial B2B collections or credit experience ...

Associate degree in Accounting, Finance, Business, or a related field preferred (or equivalent professional experience), along with 5+ years of commercial B2B collections or credit experience ...

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Credit Collections Associate information

See Prosper, TX salary details

$17

$21

$24

How much do credit collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collections associate in Prosper, TX is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $22.21 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What job categories do people searching Credit Collections Associate jobs in Prosper, TX look for? The top searched job categories for Credit Collections Associate jobs in Prosper, TX are:
What cities near Prosper, TX are hiring for Credit Collections Associate jobs? Cities near Prosper, TX with the most Credit Collections Associate job openings:

Credit & Collections Associate

Oldcastle BuildingEnvelope

Dallas, TX • On-site

Full-time

Re-posted 29 days ago


Oldcastle BuildingEnvelope rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

351st of 538 rated manufacturers


Job description

Job Description

We are seeking a detail-oriented Credit and Collections professional with 3-5 years of experience to join our team. This role will manage an assigned portfolio of accounts, resolve payment issues, and provide actionable insights through regular aging reviews.

The ideal candidate is highly organized, proactive, and an effective communicator with strong Excel skills. Experience with SAP and the construction industry is a plus.


Key Responsibilities
  • Monitor aging receivables and conduct collection calls to secure outstanding payments
  • Manage assigned accounts and ensure timely resolution of payment issues
  • Perform account reconciliations and investigate discrepancies
  • Partner with Sales to resolve disputes and customer issues
  • Communicate directly with customers to resolve outstanding balances
  • Prepare collection letters, notices of intent to lien, and lien documentation as needed
  • Track lien and bond claim deadlines and escalate risks as necessary
  • Monitor customer creditworthiness and update customer records
  • Respond to customer inquiries related to credit and billing
  • Manage and resolve email requests (waivers, billing issues, short pays, references, etc.)
  • Maintain key performance metrics (DSO and % Current) within assigned portfolio
  • Escalate high-risk accounts to Credit leadership

Support Responsibilities
  • Provide coverage for team members during absences
  • Assist the Collections Manager with additional tasks as needed

Qualifications
  • 3-5 years of Credit and Collections experience
  • Intermediate proficiency in Microsoft Office Suite, especially Excel
  • Experience with credit reporting tools (Experian, Dun & Bradstreet)
  • Knowledge of lien laws is a plus
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and time management abilities
  • High attention to detail and accuracy
  • Ability to work independently and manage multiple priorities
  • Comfortable collaborating with internal teams and external customers
  • Positive, professional attitude with a customer-focused mindset
  • Familiarity with the construction industry is a plus
  • High School Diploma or equivalent required; college degree preferred

Key Attributes
  • Strong attention to detail
  • Ability to negotiate and resolve issues
  • Effective multitasking and prioritization skills
  • Team-oriented mindset with strong collaboration skills
  • Ability to analyze and resolve complex problems

What Oldcastle BuildingEnvelope employees say

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