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Collection Jobs in California (NOW HIRING)

Data Collection

San Jose, CA · On-site

$150K - $250K/yr

About the Role You'll own data collection at Hark - the programs, the vendors, and the pipelines that turn raw signal into training data our models can actually learn from. That means running end-to ...

About the Role You'll own data collection at Hark - the programs, the vendors, and the pipelines that turn raw signal into training data our models can actually learn from. That means running end-to ...

Data Collection - Driver

Sunnyvale, CA · On-site

$25 - $28/hr

We are hiring Vehicle Operators to support a growing autonomous driving program focused on real-world data collection and testing. In this role, you will operate test vehicles on assigned routes ...

Data Collection - Driver

Sunnyvale, CA · On-site

$25 - $28/hr

We are hiring Vehicle Operators to support a growing autonomous driving program focused on real-world data collection and testing. In this role, you will operate test vehicles on assigned routes ...

Data Collection Specialists will need to learn quickly, execute the collection procedure accurately, record data, and document any needed information associated to data. The ideal candidate will be ...

Experience with data collection or annotations Compensation Range: * $30/hour * The actual salary offered is dependent on various factors including, but not limited to, location, the candidate ...

Provides day-to-day maintenance of collection system. Services pump stations as needed. Primary Duties/Responsibilities: * Operates machinery and equipment associated with the operation of a ...

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Collection information

See California salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collection in California is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the most commonly searched types of Collection jobs in California? The most popular types of Collection jobs in California are:
What job categories do people searching Collection jobs in California look for? The top searched job categories for Collection jobs in California are:
What cities in California are hiring for Collection jobs? Cities in California with the most Collection job openings:

Collection Specialist Supervisor

RESORT RECOVERY SOLUTIONS LLC

San Diego, CA

$50K - $60K/yr

Full-time

PTO

Posted 10 days ago


Job description

Benefits:
  • Paid time off


Full job description

Job description

Collection Specialist Supervisor
Resort Recovery Solutions, LLC San Diego, CA 92123
Full-time | $50,000 $60,000 per year (DOE) + Commission + Bonus
Job Summary

Resort Recovery Solutions is seeking a high-energy, motivating, and experienced Collections Supervisor to lead our boutique call center in Serra Mesa, San Diego. The ideal candidate will oversee both the Collections and Customer Servicing teams, manage daily operations, and maintain a personal portfolio of accounts. This is a hands-on leadership role within a fast-paced environment.
Responsibilities

  • Supervise and lead a team of 57 collection agents and CSR reps, providing coaching, training, and daily support.
  • Manage your own block of accounts while helping the team reach their performance goals.
  • Oversee daily operations for the Collections and Customer Servicing departments.
  • Identify and resolve issues promptly and professionally.
  • Utilize computer systems and technology to streamline processes and increase productivity.
  • Ensure compliance with FDCPA and company policies.
Qualifications
  • Minimum 2 years of collections experience, or powerful CSR skills. Knowledge of the Fair Debt Collection Practices Act (FDCPA).
  • Proven leadership experience in supervising/managing, coaching, and motivating a team.
  • Strong multitasking abilities with the capability to perform under pressure.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency with computer systems and technology.
  • Bilingual English/Spanish
  • Experience/knowledge of Timeshare or Hotel Operations is a plus.
Ideal Candidate

  • A dynamic and inspiring leader.
  • Self-motivated individual who can outperform your team each month.
  • Thrives in a fast-paced environment.
  • Solutions-driven with strong organizational and problem-solving skills.
Schedule

  • Full-Time
  • MondayFriday
  • 8:00 AM 5:00 PM
  • On-site | San Diego, CA 92123
Compensation & Benefits

  • $50,000 $60,000 per year (DOE)
  • Commission
  • Incentive
  • Paid Sick Time
  • Paid Time Off
How to Apply

Please email your resume to admin@resortrecovery.com.
Include a cover letter highlighting relevant experience and explaining why you are a strong fit for this role.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
  • Paid sick time
  • Paid time off
Work Location: In person