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Collection Director Jobs in California (NOW HIRING)

ATI Restoration

Collection Specialist

San Diego, CA · On-site

$19.25 - $26.25/hr

The duties of an Collection Specialist include collection calls and/or correspondence in a fast ... Weekly and monthly reporting to the direct supervisor * Process Delinquency notices and Invoices ...

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Collection Director information

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in California?

The most popular types of Collection jobs in California are:

What cities in California are hiring for Collection Director jobs?

Cities in California with the most Collection Director job openings:

Collection Director jobs near you
Infographic showing various Collection Director job openings in California as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Hayes Mansion San Jose Curio Collection - Director Human Resources

San Jose, CA • On-site

Aimbridge Hospitality
Hospitality Services • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 107 rated hotels

People enjoy working here

Recommended by students

Respectful managers

Learn more about Aimbridge Hospitalityexternal

$95K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

As our Director of Human Resources, you'll be the people champion! You'll help us find top talent, keep our workplace running smoothly, and make sure we follow the rules. From guiding training programs to supporting employees and ensuring fair pay and benefits, you'll be the go-to person for anything HR. Get ready to coach, counsel, and help build an awesome team!
KEY SKILLS & RESPONSIBILITIES
  • Talent Scout Extraordinaire: Oversee recruiting, interviewing, and recommending candidates for all positions, ensuring our team is filled with exceptional people.
  • Policy Prodigy: Communicate, instruct, and enforce HR policies, employment laws, and property regulations to keep everything compliant and running smoothly.
  • Coach & Cheerleader: Foster a positive, team-oriented environment by leading training, orientation, coaching, and development programs for staff and managers.
  • Benefits & Bucks Guru: Manage wage, salary, and benefit programs, set up performance evaluations, and maintain union relations, ensuring everyone is rewarded fairly.
  • Safety Superhero: Spearhead safety incentive programs, Loss Prevention SOPs, and committee participation-keeping the workplace secure and efficient for all.
  • Paperwork Whiz: Streamline internal communications, maintain personnel files, expedite reporting, and keep record-keeping organized and up to date.
  • Culture Champion: Practice open-door policies, promote friendly service, encourage feedback, and keep everyone engaged-whether through newsletters, suggestion boxes, or Associate Opinion Surveys.

EDUCATION & EXPERIENCE
  • Minimum of 5 years' HR experience in hospitality or related industries, or equivalent education and experience.
  • Demonstrated supervisory experience and strong leadership skills.
  • Knowledge of employment laws and proficiency in Windows Operating Systems.
  • Excellent communication, multitasking, and problem-solving abilities.
  • Ability to work with complex data and financial information, meeting deadlines consistently.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport.
Application deadline for Colorado positions:
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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

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