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Collection Director Jobs in California (NOW HIRING)

Tacit

Head of Data Collection

San Francisco, CA · On-site

$150K - $200K/yr

About the role As Head of Data Collection , you'll own how Tacit collects data at scale end-to-end ... Direct people-management experience: hiring, training, and running a team (field, technician, or ...

Auberge Collection

Director of Talent & Culture

Napa, CA

$175K - $190K/yr

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of ...

Auberge Collection

Director of Talent & Culture

Napa, CA · On-site

$175K - $190K/yr

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of ...

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Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in California? The most popular types of Collection jobs in California are:
What cities in California are hiring for Collection Director jobs? Cities in California with the most Collection Director job openings:
Collection Director jobs near you
Kissel Uptown Oakland Unbound Collection - Director Front Office

Kissel Uptown Oakland Unbound Collection - Director Front Office

Evolution Hospitality

Oakland, CA

$80K - $90K/yr

Full-time

Re-posted 24 days ago

Job description


Join our team as Director of the Front Office!

Step into the spotlight as our Director of Front Office! Youll lead and energize the entire Front Office team to create memorable guest experiences and keep the hotel running smoothly. With a sharp eye on both stellar service and smart finances, you'll support guest loyalty efforts and lend your expertise to room operations and reporting whenever needed.

KEY SKILLS & RESPONSIBILITIES

  • Operation Maestro: Directs all things Front Office, from guest check-in/check-out wizardry to managing room inventory, upholding brand standards, and ensuring profitability through smart budgeting and policy enforcement.
  • Team Champion: Coaches, motivates, and grows the Front Office crew with supervision, counseling, evaluations, and recognitionplus recruits, interviews, and trains new stars!
  • Guest Satisfaction Guru: Monitors guest service trends, addresses issues with a smile, and resolves concerns to keep guests raving about their stay.
  • Revenue Rockstar: Launches creative marketing and up-selling strategies to fill rooms and boost revenue, while keeping the team up-to-date on all hotel happenings and promotions.
  • Crisis Commander: Stays emergency-ready with certifications, leads daily reporting and decision-making, participates in Manager on Duty shifts, and steps up for any project or challenge thrown their way.

EDUCATION & EXPERIENCE

  • At least 6 years progressive experience in front desk leadership; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Specific brand experience/OnQ [PMS property management] Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.
  • Excellent communication, problem-solving, and multitasking skills, with the ability to meet deadlines and manage complex issues.
  • Proficient with Windows Operating Systems and capable of analyzing and using financial and data information.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

UNCOVER TIMELESS LUXURY IN UPTOWN OAKLAND To us, Oakland means innovation, adventure, and restless creativity. At Kissel Uptown Oakland, stay in the core of the citys most vibrant district, Uptown, the center of an eclectic arts and entertainment scene. Our story and this hotel honor the citys past by celebrating a thriving Oakland of the present. This restored and reimagined building embraces the neighborhoods history and spirit with grand Beaux-Arts architecturetowering columns, locally-commissioned artworks, bold dcor, and plentiful natural light. Here, guests are steps away from entertainment, shopping, dining and gathering spaces for the citys ardent innovators, artists, and mavericks. Were adjacent to the diverse restaurants and venues at The Hive, and a short walk from Art Deco landmarks like the Fox Theater. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.


Application deadline for Colorado positions: