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Collection Jobs in Fresno, CA (NOW HIRING)

Combo Clerk

Madera, CA · On-site

$16.50 - $21.75/hr

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization ...

Commercial Driver

Chowchilla, CA · On-site

$21 - $23/hr

We provide essential environmental services, including recycling, waste collection, and landfill management, with a strong commitment to sustainability, innovation, and community. Our team plays a ...

Commercial Driver

Chowchilla, CA · On-site

$21 - $23/hr

We provide essential environmental services, including recycling, waste collection, and landfill management, with a strong commitment to sustainability, innovation, and community. Our team plays a ...

Overview Join a respected healthcare setting as a Phlebotomist, where your skills in blood collection will make a meaningful difference in patient care. This role offers an excellent opportunity to ...

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Collection information

See Fresno, CA salary details

$10

$19

$30

How much do collection jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection in Fresno, CA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are the most commonly searched types of Collection jobs in Fresno, CA?

The most popular types of Collection jobs in Fresno, CA are:

What are popular job titles related to Collection jobs in Fresno, CA?

For Collection jobs in Fresno, CA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Fresno, CA look for?

The top searched job categories for Collection jobs in Fresno, CA are:

What cities near Fresno, CA are hiring for Collection jobs?

Cities near Fresno, CA with the most Collection job openings:

Infographic showing various Collection job openings in Fresno, CA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $41,377 per year, or $19.9 per hour.

$16.50 - $21.75/hr

Part-time

Posted 15 days ago


Food 4 Less rating

6.2

Company rating: 6.2 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

51st of 122 rated grocery stores


Job description

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.
Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. At the start of their shift, each Combo Clerk is assigned a cash drawer, which they must reconcile accurately by the end of their shift. Additionally, Combo Clerks assist with responsibilities in other departments as needed.
Essential Functions of the Position:
  • Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
  • Accurately identify produce items and process produce codes.
  • Process all forms of transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC).
  • Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving.
  • Follow detailed payment acceptance processes to ensure accuracy and minimize losses for the company and customers.
  • Efficiently and accurately process all store merchandise at the register, maintaining a sufficient scan rate to minimize customer wait times.
  • Prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift.
  • Adhere to all company policies, including accounting for items at the bottom of the basket.
  • Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors.
  • Utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand.
  • Supervise and operate self-checkout (SCO) stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed.
  • Reconcile the assigned till at the end of the shift, accurately balancing each form of payment and the total amount processed for the day.
  • Process customer transactions accurately and efficiently through the Point of Sale (POS) system.
  • Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers.
  • Report potentially unsafe conditions and suspicious activities to ensure a safe store environment.
  • Validate denominations of $20 or higher for authenticity and inform management of counterfeit bills.
  • Perform other duties as assigned.

Knowledge:
  • Proficiency in basic math and cash handling procedures.
  • Understanding of customer service best practices and strategies to enhance customer engagement.

Skills:
  • Strong communication skills to interact effectively with customers and team members.
  • Ability to operate POS systems and other cashier equipment.
  • Attention to detail to ensure accuracy in transactions and handling of cash.
  • Basic computer skills for operating the POS system.

Abilities:
  • Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
  • Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:
  • Stand and walk for extended periods, typically 8-hour shifts.
  • Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
  • Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
  • Exhibit manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout (SCO) systems.
  • Maintain clear communication with customers and team members.
  • Move quickly and efficiently to assist customers and manage workload.
  • Utilize cash handling tools, including counterfeit bill detection pens and equipment.
  • Maintain physical stamina to work in a fast-paced environment.

Work Conditions:
  • Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
  • Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
  • Primary Work Stations: Check stand POS, SCO, and count room, with occasional assistance needed throughout the store.
  • Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
  • Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
  • Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.
  • Must be 18 years of age or older.

Company Employment Policies:
  • PAQ, Inc is an "At-Will" employer.
  • PAQ, Inc is an Equal Opportunity Employer (EOE).

Job Title: Combo Clerk
Location: PAQ, Inc, Store Location, On-Site
Reports To: Manager, Combo or Front End
Employee Type: Regular, Full-Time
Exemption Type: Non-Exempt
Pay Range:
$16.90 - $21.50
Equal Employment Opportunity
PAQ, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.
Reasonable Accommodation Statement
PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.
Work Authorization
All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.
Pay Transparency (California)
The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.
Fair Chance Statement (California)
We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.
Applicant Privacy Notice
To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy
Employment-At-Will
Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Duties Disclaimer
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.

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