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Collection Jobs in Anaheim, CA (NOW HIRING)

Vets Hired

Credit & Collection Specialist

Cypress, CA

$23 - $30.75/hr

Job Summary The Credit & Collection Specialist is responsible for managing the full accounts receivable and commercial collections process, including credit evaluations, risk assessment, customer ...

Agillabs.ai

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Data Collection Operator

Los Angeles, CA · On-site

$20 - $22/hr

Execute indoor and outdoor user-study data collection sessions as per protocols. Support participant-session readiness, sensor/device calibration coordination, data offloads, platform validation ...

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LHH US

Accounts Receivable/Credit Collection

Glendora, CA · On-site

$24 - $28/hr

Perform collection efforts through phone calls, emails, and written correspondence to ensure timely payment of outstanding invoices. * Monitor aging reports and proactively follow up on past-due ...

Cooley

Senior Collections Coordinator

Los Angeles, CA · On-site

$90K - $133K/yr

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

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All JobsCollection JobsCollection Jobs in Anaheim, CA

Collection information

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How much do collection jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collection in Anaheim, CA is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Anaheim, CA?

The most popular types of Collection jobs in Anaheim, CA are:

What are popular job titles related to Collection jobs in Anaheim, CA?

For Collection jobs in Anaheim, CA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Anaheim, CA look for?

The top searched job categories for Collection jobs in Anaheim, CA are:

What cities near Anaheim, CA are hiring for Collection jobs?

Cities near Anaheim, CA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Anaheim, CA as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, 3% Temporary, and 6% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,627 per year, or $21 per hour.

Credit & Collection Specialist

Cypress, CA

Vets Hired
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Vets Hiredexternal

$23 - $30.75/hr

Full-time

Posted 26 days ago

Job description

Job Summary

The Credit & Collection Specialist is responsible for managing the full accounts receivable and commercial collections process, including credit evaluations, risk assessment, customer account management, debt collection, and payment reconciliation. The role supports revenue protection by maintaining customer accounts, assigning credit limits, resolving payment issues, monitoring financial risk, and collaborating with internal teams to ensure timely collections and accurate financial records.

Key Responsibilities:

  • Manage full-cycle accounts receivable and commercial collections.
  • Process and maintain customer accounts and credit applications.
  • Analyze creditworthiness and assign appropriate credit limits.
  • Review and release credit holds based on risk assessments.
  • Monitor customer payment activity and collection efforts.
  • Investigate and resolve payment discrepancies, chargebacks, and short payments.
  • Process customer refunds, credit memos, debit memos, and account adjustments.
  • Maintain resale certificates and customer documentation.
  • Perform credit risk analysis using financial reporting tools.
  • Reconcile accounts receivable cash receipts and bank records.
  • Apply customer payments and maintain accurate financial records.
  • Communicate with customers and internal departments regarding credit and collection issues.
  • Generate collection correspondence and support revenue protection initiatives.

Qualifications:

  • 1+ year of commercial collections experience.
  • 6–12 months of commercial accounts receivable experience.
  • Strong customer service and communication skills.
  • Knowledge of the order-to-cash business process.
  • Ability to assess credit risk and make sound credit decisions.
  • Proficiency with Microsoft Office (Excel, Outlook, Word) preferred.
  • Experience with Microsoft Dynamics AX preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment.