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Collection Representative Jobs in Utah (NOW HIRING)

ARUP

Medical Billing Representative I

Salt Lake City, UT

$16.75 - $21.50/hr

Handle delegated billing areas and manage claims (submission, follow-up, and collection). Review Aged Trial Balance (ATB) report. Initiate follow-up on past due accounts. Act as a point of contact ...

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builders

Area Credit Manager

Salt Lake City, UT

Coordinates area collection decisions with management teams and sales departments. Assists ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ARUP

Medical Billing Rep II

Salt Lake City, UT

$16.75 - $21.50/hr

Handle delegated billing areas and manage claims (submission, follow-up, and collection). Identify and solve problems pertaining to assigned accounts. Prepare and review the Aged Trial Balance (ATB ...

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Collection Representative information

See Utah salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for collection representative in Utah is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Utah? For Collection Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Utah look for? The top searched job categories for Collection Representative jobs in Utah are:
What are popular job titles related to Collection Representative jobs in UT? For Collection Representative jobs in UT, the most frequently searched job titles are:
Collection Representative jobs near you
Dispatch Customer Service Representative - Salt Lake City, UT

Dispatch Customer Service Representative - Salt Lake City, UT

CRH

Salt Lake City, UT

$15.50 - $21/hr

Other

Medical, Dental, Retirement

Posted 17 days ago

Job description

Dispatch Customer Service Representative - Salt Lake City, UT
AMAT
Salt Lake City, Utah, United States
Job ID: 522692
Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.
Position Overview:
This is a skilled position with a primary responsibility to provide "on time" service to the customer and to control the flow of equipment and manpower at their respective plants.
Key Responsibilities (Essential Duties & Functions)
• To have a pleasant and accommodating voice over the phone and always demonstrate a positive "can do" attitude.
• To always be proactive rather than reactive by calling customers when deliveries will be late or could possibly go early.
• Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Ability to follow verbal and written instruction.
• Ability to do basic math.
• Must be able to demonstrate teamwork ethic.
• Must have geographical knowledge of the Wasatch Front.
• Must have basic computer knowledge
• Must have basic knowledge of ready mix concrete.
• Standard Driver's License is required.
Education/Experience
• High school diploma or General Education Degree GED is preferred.
• Previous related experience in the construction field is a plus.
Physical Requirements
While performing the duties of this job, the employee is occasionally required to crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move anywhere up to 50 lbs. Physical agilities test may be required.
Work Environment
The employee is occasionally exposed to wet and/or humid outside weather conditions; and extreme cold and/or heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Jack B. Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dublin, Dublin, IE

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