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Auto Finance Collection Jobs in Utah (NOW HIRING)

... collection and reimbursement. What you will do in this role: * You will obtain insurance pre ... You are responsible for creating financial arrangements, alongside management, when a patient is ...

Registrar

Lehi, UT ยท On-site

Collect and document all collection actions for your patient's co-payment and deductibles at the ... financial wellbeing counseling * Education support through tuition assistance, student loan ...

Registrar

Orem, UT ยท On-site

Collect and document all collection actions for your patient's co-payment and deductibles at the ... financial wellbeing counseling * Education support through tuition assistance, student loan ...

Assistant Manager

Provo, UT ยท On-site

$23 - $24/hr

... financial reporting, supplies, and communications for assigned residential property. Experience ... Monitor electric, water, and gas usage on the property. 3. Manage and monitor rental collection.

... financial reporting, supplies, and communications for assigned residential property. Experience ... Monitor electric, water, and gas usage on the property. 3. Manage and monitor rental collection.

Assistant Manager

Provo, UT ยท On-site

$23 - $24/hr

... financial reporting, supplies, and communications for assigned residential property. Experience ... Monitor electric, water, and gas usage on the property. 3. Manage and monitor rental collection.

Registrar

Ogden, UT ยท On-site

Collect and document all collection actions for your patient's co-payment and deductibles at the ... financial wellbeing counseling * Education support through tuition assistance, student loan ...

Registrar

Ogden, UT ยท On-site

Collect and document all collection actions for your patient's co-payment and deductibles at the ... financial wellbeing counseling * Education support through tuition assistance, student loan ...

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Showing results 1-20

Auto Finance Collection information

See Utah salary details

$25.5K

$131.7K

$216.7K

How much do auto finance collection jobs pay per year?

As of Jul 26, 2026, the average yearly pay for auto finance collection in Utah is $131,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $158,400.00 per year, depending on experience, location, and employer.

What is an Auto Finance Collection job?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in the Auto Finance Collection position, and why are they important?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an Auto Finance Collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in Utah? For Auto Finance Collection jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Auto Finance Collection jobs in Utah look for? The top searched job categories for Auto Finance Collection jobs in Utah are:
Infographic showing various Auto Finance Collection job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $131,683 per year, or $63.3 per hour.

Back Line Collections Manager

defi AUTO LLC

Salt Lake City, UT โ€ข On-site

$52K - $65K/yr

Full-time

Posted 3 days ago


Job description


About defi SOLUTIONS:

Itโ€™s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.


Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.



Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Own the Collections Dept from end-to-end processing
  • Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
  • Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clientsโ€™ expectations.
  • Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
  • Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
  • Perform staff coaching a minimum of 30% of time as a priority of job function.
  • Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
  • Ability to create and follow policy and procedures 100% of the time.
  • Respond to client inquiries within 24 hours.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Required Qualifications:

  • Bachelorโ€™s Degree in Business Administration or related field
  • Job Related Experience: 5 - 8 years
  • Management Experience: 3 - 5 years


Preferred Qualifications:

  • Certified Regulatory Compliance Manager (CRCM) designation a plus.
  • ISO certified (2001:2018)


Additional Eligibility Requirements:

  • Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
  • General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
  • Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
  • Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
  • Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
  • Indirect automotive finance industry knowledge a plus.
  • Knowledge of repossession and bankruptcy proceedings.
  • Ability to manage time effectively and multi-task.
  • Ability to set and monitor individual goals as well as motivate employees.
  • Excellent communication, leadership, organizational and interpersonal skills.
  • Working knowledge of Microsoft Office products a plus.
  • Experience with budgeting and staff forecasting.
  • Inbound / Outbound Dialer strategy knowledge
  • Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred


Travel Required:

  • Less than 10% travel


Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.