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Debt Collection Agency Jobs in Utah (NOW HIRING)

Collections Specialist I

South Jordan, UT ยท On-site

$17.75 - $23.75/hr

... debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary: The Collections Specialist I is responsible for the daily collection of past ...

Collections Specialist I

South Jordan, UT ยท On-site

$17.75 - $23.75/hr

... debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary: The Collections Specialist I is responsible for the daily collection of past ...

$40K - $55K/yr

Secure collection and debt payoff statements * Order appraisal through approved AMCs * Pull flood ... Coordinate condo project review/approval as required (agency/investor) * Title and payoff ...

$40K - $55K/yr

Secure collection and debt payoff statements * Order appraisal through approved AMCs * Pull flood ... Coordinate condo project review/approval as required (agency/investor) * Title and payoff ...

... debt recovery services, including digital self-service, IVR, live agent, and external agency ... that automate the collection, synthesis, and interpretation of market data. * Utilize Large ...

Debt Collection Agency information

See Utah salary details

$6

$20

$33

How much do debt collection agency jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for debt collection agency in Utah is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $26.06 per hour, depending on experience, location, and employer.

How much do debt collectors earn?

Debt collectors typically earn a median annual salary of around $40,000 to $50,000, with experienced collectors or those in supervisory roles earning higher wages. Compensation can include base pay, commissions, or bonuses, and the job often requires strong communication skills and knowledge of debt collection laws.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where debt collectors are advised to wait at least 7 days before contacting a debtor again, limit the number of contact attempts to 7 within a certain period, and ensure that they do not contact the debtor more than 7 times in total. This rule is not legally mandated but is used by some agencies to maintain ethical collection practices and avoid harassment. Debt collectors must also adhere to the Fair Debt Collection Practices Act (FDCPA), which prohibits abusive, unfair, or deceptive practices during debt collection efforts.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may also require training or certification in debt collection practices.

How much money do debt collectors make?

Debt collectors typically earn a base salary that ranges from $30,000 to $50,000 annually, with additional commissions or bonuses based on collection performance. Experienced collectors or those working in specialized agencies can earn higher incomes, sometimes exceeding $60,000 per year. Compensation often depends on factors such as location, experience, and the size of the agency.
What are the most commonly searched types of Debt Collection Agency jobs in Utah? The most popular types of Debt Collection Agency jobs in Utah are:
What are popular job titles related to Debt Collection Agency jobs in Utah? For Debt Collection Agency jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Utah look for? The top searched job categories for Debt Collection Agency jobs in Utah are:
Infographic showing various Debt Collection Agency job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 11% Part Time, and 16% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,545 per year, or $20.9 per hour.

$50K - $72K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago


Job description

Summary
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-UT-13001271-MS.
Learn more about this agency
Duties
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The United States Attorney for the District of Utah is responsible for prosecuting all federal crimes committed within the district. The Office also defends the United States, its agencies, officers, and employees in civil actions; enforces the regulatory authority of federal agencies, and recovers funds from individuals who violate criminal, civil and regulatory laws. The Office is divided into four divisions: the Administrative Division, Appellate Division, Civil Division and Criminal Division.
If selected for this position, you will join a well-respected team that is responsible for enforcing tribal, local, state and federal law.
Typical work assignments will include:
  • Serving as a technician in financial litigation and is responsible for directly and independently supporting Assistant United States Attorneys (AUSAs) by providing a wide variety of technical assistance services.
  • Performing a wide range of technical support duties involving the processing of cases within the financial litigation function.
  • Using a variety of automated systems to conduct research, initiate documents for debt collection actions and track debtor accounts.
  • Using common online resources, obtains and analyzes routine financial information on debtors to determine their present and future potential ability to pay.
  • Communicating with debtors to present options for debt payments, answering questions, explaining pertinent procedures, clarifying information, and working cases to resolution.
  • Preparing payment plans which involve reviewing financial asset information the debtor has submitted.
  • Performing periodic internal control audits of financial litigation and debt collection case records to ensure accuracy of program operations.

Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
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Conditions of employment
  • You must be a U.S. Citizen or National
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
  • You must be registered for Selective Service, if applicable
  • If selected, you may be required to complete a one year probationary period.
  • You must meet all qualification requirements upon the closing date of this announcement.

Qualifications
GS-7: To be eligible for the GS-7 level, you must have at least one full year of specialized experience equivalent to the GS-06 level in Federal service.
Specialized experience is defined as communicating with debtors on payment plans, and procedures regarding financial litigation; processing debt collection for criminal and/or civil debts; and drafting letters, forms and/or reports to initiate the collection of debts.
GS-8: To be eligible at the GS-8 level, you must have at least one year of specialized experience equivalent to the GS-7 level.
Specialized experience is defined as performing internal control audits of financial litigation and/or debt collection; investigating financial assets and transactions and/or providing analyses of information from debtors; interpreting and/or enforcing judgments in criminal and/or civil cases pertaining to financial litigation to include criminal fines, assessments, interests, penalties, restitution, criminal forfeitures, bond forfeitures and/or court costs.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Education
Additional information
Payment of relocation expenses will not be authorized.
The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.