ZipRecruiter

Log In

1

Collection Representative Jobs in Arizona (NOW HIRING)

LHH US

B2B Collections Representative

Phoenix, AZ

$29 - $32/hr

B2B Collections Representative LHH Recruitment is partnering with a company near North Phoenix who ... Review aging reports and prioritize collection activities to improve cash flow and reduce ...

LHH US

B2B Collections Representative

Phoenix, AZ

$29 - $32/hr

B2B Collections Representative LHH Recruitment is partnering with a company near North Phoenix who ... Review aging reports and prioritize collection activities to improve cash flow and reduce ...

Banner Health

PAS Representative

Mesa, AZ

Collect payments and regular collection targets as determined by management. May perform financial ... rep intends to do with patient, thanking them for choosing Banner Health. 2. Performs pre ...

next page

Showing results 1-20

All JobsCollection Representative JobsCollection Representative Jobs in Arizona

Collection Representative information

See Arizona salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for collection representative in Arizona is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What jobs pay 4000 a week without a degree?

A Collection Representative typically earns less than $4,000 per week, but some high-level sales or management roles in collections or finance can reach that level with experience. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but generally do not require a college degree. High earnings are usually associated with commission-based pay structures and performance targets.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to recover overdue payments and resolve account issues. They often use communication skills, negotiation, and may work with collection software to manage accounts and ensure compliance with regulations.
More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Arizona? For Collection Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Arizona look for? The top searched job categories for Collection Representative jobs in Arizona are:
What are popular job titles related to Collection Representative jobs in AZ? For Collection Representative jobs in AZ, the most frequently searched job titles are:
Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,069 per year, or $17.8 per hour.
Collections Specialist

Collections Specialist

State Collection Service Inc

Phoenix, AZ • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Description:

The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
  • Utilize negotiating and customer service skills to achieve positive results
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
  • Ability to enter and update data on company and/or client systems in an accurate, timely manner
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Focus upon customer service and deliverables
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • $16.00/hr plus monthly commission opportunities
  • Bilingual: $18.00/hr plus monthly commission opportunities
  • $500 guaranteed monthly bonus for the first 90 days

Schedule:

  • Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NMRequirements: