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Collection Representative Jobs in Arizona (NOW HIRING)

A/R Representative III

Phoenix, AZ · On-site

$18 - $22.75/hr

Job Title: A/R Representative III Location: Phoenix, AZ Overview System One is seeking an A/R ... Monitor AR aging reports to identify collection priorities and trends related to denials or issues.

A/R Representative III

Phoenix, AZ · On-site

$18 - $22.75/hr

Job Title: A/R Representative III Location: Phoenix, AZ Overview System One is seeking an A/R ... Monitor AR aging reports to identify collection priorities and trends related to denials or issues.

Guest Service Representative

Scottsdale, AZ · On-site

$13.75 - $16.75/hr

Additional Information Overnight Guest Services Representative at The Canyon Suites at The ... The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers ...

New

Patient Access Representative II

Phoenix, AZ · On-site

$17.25 - $21.75/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. Essential Duties And Responsibilities Include the ...

Patient Access Representative II

Glendale, AZ · On-site

$17.25 - $22/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the ...

Patient Access Representative II

Phoenix, AZ

$17.25 - $21.75/hr

Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the ...

Showing results 41-60

Collection Representative information

See Arizona salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection representative in Arizona is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is a collection representative?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What skills and qualifications are needed to be a collection representative?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a collection representative collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

How much do collection representatives make?

Collection representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation through commissions or bonuses based on recovery performance. Salaries can vary depending on experience, location, and the industry they work in, and strong communication skills are essential for success in this role.
More about Collection Representative jobs

What are popular job titles related to Collection Representative jobs in Arizona?

For Collection Representative jobs in Arizona, the most frequently searched job titles are:

What are popular job titles related to Collection Representative jobs in AZ?

For Collection Representative jobs in AZ, the most frequently searched job titles are:

Infographic showing various Collection Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,069 per year, or $17.8 per hour.

A/R Representative III

Phoenix, AZ • On-site

System One
Business Consulting Services • 5 - 10K employees

$18 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Job description

Job Title: A/R Representative III Location: Phoenix, AZ

Overview System One is seeking an A/R Representative III for an opportunity in Phoenix, AZ.

Responsibilities

  • Apply general accounting principles to manage accounts receivable, including generating invoices and managing past-due accounts.
  • Utilize ERP/software platforms such as WellSky, Waystar, or similar to perform billing, collections, and account reconciliation tasks.
  • Research unapplied or misapplied payments to ensure accurate account balances.
  • Monitor AR aging reports to identify collection priorities and trends related to denials or issues.
  • Investigate chargebacks, short-pays, and customer disputes to resolve discrepancies.
  • Communicate professionally with customers, patients, and internal teams via phone, email, or chat.
  • Negotiate tactfully to collect overdue payments while maintaining positive relationships.
  • Prioritize and organize high-volume AR work, ensuring accuracy and attention to detail.
  • Handle sensitive financial data ethically and securely.
  • Adjust to new systems, policies, or AR processes as needed, demonstrating adaptability.
  • Respond promptly and professionally to customer inquiries, resolving issues efficiently.
**Requirements**
  • General accounting knowledge, including AR process and accounting principles.
  • Billing & collections experience, with proficiency generating invoices and managing payments.
  • Familiarity with ERP/SYSTEM platforms like WellSky, Waystar, or similar EHR/EMR systems.
  • Ability to reconcile accounts and research unapplied or misapplied payments.
  • Experience with AR aging reports, and monitoring collection trends.
  • Preferably experience with Home Health billing (a plus).
  • Strong reconciliation, investigation, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Negotiation and customer service skills to balance collections with relationship management.
  • Attention to detail, organizational skills, and the ability to handle high-volume AR work accurately.
  • Dependability, persistence, integrity, and adaptability in handling sensitive financial data and changing processes.
  • Healthcare industry knowledge, including insurance billing, denials, and EOBs.
  • Prompt and professional response to customer inquiries and issues.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1 #LI-SG2

Ref: #431-IT Tampa


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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US