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Collection Representative Jobs in Arizona (NOW HIRING)

LHH US

B2B Collections Representative

Phoenix, AZ · On-site

$29 - $32/hr

B2B Collections Representative LHH Recruitment is partnering with a company near North Phoenix who ... Review aging reports and prioritize collection activities to improve cash flow and reduce ...

LHH US

B2B Collections Representative

Phoenix, AZ

$29 - $32/hr

B2B Collections Representative LHH Recruitment is partnering with a company near North Phoenix who ... Review aging reports and prioritize collection activities to improve cash flow and reduce ...

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All JobsCollection Representative JobsCollection Representative Jobs in Arizona

Collection Representative information

See Arizona salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for collection representative in Arizona is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to recover debts efficiently and comply with relevant laws. The role requires attention to detail and the ability to handle sensitive financial information.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and credit management tools.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What job makes $10,000 a month without a degree?

A collection representative typically does not earn $10,000 a month without a degree; most roles in collections pay between $3,000 and $6,000 monthly. High earnings in collections usually require extensive experience, strong negotiation skills, and sometimes bonuses or commissions, but reaching $10,000 monthly is uncommon without advanced qualifications or management positions.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to collect overdue payments on accounts or loans. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.
More about Collection Representative jobs
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What are popular job titles related to Collection Representative jobs in AZ? For Collection Representative jobs in AZ, the most frequently searched job titles are:
Collection Representative jobs near you
Outside Sales Representative

Outside Sales Representative

Isco Industries

Flagstaff, AZ • On-site

Full-time

Posted 6 days ago

Job description

  • Exploring new business opportunities and prospects which may include but are not limited to:
    • Making contact with prospects within a designated territory; resolving problems
    • Recording new prospects into the database
    • Representing ISCO within the industry, trade or professional associations to develop / promote positive relationships
    • Researching solutions (utilizing the sales tools available) for finding solutions to the prospect / customer needs
    • Communicating the value of ISCO products and services through interactions with various prospects
  • Developing accounts and building customer relationships, this may include but is not limited to:
    • Forming alliances and partnering with customers to maximize revenue opportunities
    • Improving customer satisfaction and developing positive business relationships with customers
    • Communicating the value of ISCO products and services through various interactions
  • Preparing sales information and quotes for the customer, market analysis and sales expenses for management
  • Engaging in the collection of receivables as necessary
  • To coordinate all sales efforts, both preparation for and direct prospect interaction, and work as a team with the customer service associate, such activities may include but are not limited to:
    • Research for, prepare presentation and report for, and attend sales meetings
    • Make decisions and negotiate pricing for various sales efforts
  • Other duties as deemed necessary

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