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Collection Representative Jobs in Arizona (NOW HIRING)

System One

A/R Representative III

Phoenix, AZ · On-site

$18 - $22.75/hr

Job Title: A/R Representative III Location: Phoenix, AZ Overview System One is seeking an A/R ... Monitor AR aging reports to identify collection priorities and trends related to denials or issues.

New

Tenet Health

Patient Access Representative III

Phoenix, AZ · On-site

$17.25 - $21.75/hr

The requirements listed below are representative of the knowledge, skill and/or ability required ... Advanced Patient Liability Collection performance and high achievement in productivity. * Must be ...

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All JobsCollection Representative JobsCollection Representative Jobs in Arizona

Collection Representative information

See Arizona salary details

$10

$17

$25

How much do collection representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collection representative in Arizona is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is a collection representative?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What skills and qualifications are needed to be a collection representative?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a collection representative collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

How much do collection representatives make?

Collection representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation through commissions or bonuses based on recovery performance. Salaries can vary depending on experience, location, and the industry they work in, and strong communication skills are essential for success in this role.
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Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,069 per year, or $17.8 per hour.

Inside Sales Representative

BARR Credit Services, a Caine and Weiner Company

Tucson, AZ • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Job description

Inside Sales Representative at BARR Credit Services, a Caine and Weiner Company

Join BARR Credit Services, a Caine & Weiner Company, as an Inside Sales Representative and become an integral part of our commercial collections team. We offer a unique opportunity to combine your sales skills with impactful contributions to our collection services. Enjoy a competitive base salary plus commission and bonus opportunities while working in a collaborative, supportive office environment.

You will be responsible for actively engaging potential clients, presenting our services effectively, and helping grow our business through strong relationship building and effective negotiation. This role offers unlimited growth potential and the chance to develop your career with a reputable company backed by Caine and Weiner.

Responsibilities:

  • Conduct proactive outreach to prospective clients via phone, email, and other communication methods.
  • Identify and qualify new sales leads.
  • Develop and maintain strong client relationships.
  • Present BARR Credit Services’ offerings with professionalism and confidence.
  • Negotiate pricing and contract terms.
  • Achieve and exceed assigned sales targets.
  • Maintain accurate and up-to-date sales records and reports.

Requirements

  • Proven experience in sales, preferably inside sales or customer service roles.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to build lasting relationships.
  • Self-motivated with a results-driven approach.
  • Familiarity with CRM software and sales productivity tools.
  • Ability to work independently and collaboratively within a team environment.
  • High school diploma or equivalent required; further education is a plus.

Benefits

  • Competitive hourly + commissions + bonuses
  • Health insurance
  • Dental insurance
  • 401K program
  • Paid vacation
  • Sick Leave