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Debt Collection Agency Jobs in Arizona (NOW HIRING)

Zwicker & Associates, P.C.

Call Center Debt Collector

Tempe, AZ · On-site

$15.50 - $20.25/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice:

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

SunWest Federal Credit Union

Be Seen First

Collection Specialist + COMMISSION

Glendale, AZ · On-site

$21/hr

... party collection agencies and those retained in-house. * Perform advanced skip tracing to locate ... Strong knowledge of legal procedures related to debt recovery, small claims, and probate.

Zwicker & Associates, P.C.

Production Attorney

Tempe, AZ · On-site

$14.50 - $18.50/hr

Debt collection experience * Prior experience in a high-volume environment Remote Work Requirements ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Zwicker & Associates, P.C.

Production Attorney

Tempe, AZ · On-site +1

$150K - $250K/yr

Debt collection experience * Prior experience in a high-volume environment Remote Work Requirements ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

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How much do debt collection agency jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for debt collection agency in Arizona is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.63 per hour, depending on experience, location, and employer.

How much do debt collectors earn?

Debt collectors typically earn a median annual salary of around $40,000 to $50,000, with experienced collectors or those in supervisory roles earning higher wages. Compensation can include base pay, commissions, or bonuses, and the job often requires strong communication skills and knowledge of debt collection laws.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where debt collectors are advised to wait at least 7 days before contacting a debtor again, limit the number of contact attempts to 7 within a certain period, and ensure that they do not contact the debtor more than 7 times in total. This rule is not legally mandated but is used by some agencies to maintain ethical collection practices and avoid harassment. Debt collectors must also adhere to the Fair Debt Collection Practices Act (FDCPA), which prohibits abusive, unfair, or deceptive practices during debt collection efforts.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may also require training or certification in debt collection practices.

How much money do debt collectors make?

Debt collectors typically earn a base salary that ranges from $30,000 to $50,000 annually, with additional commissions or bonuses based on collection performance. Experienced collectors or those working in specialized agencies can earn higher incomes, sometimes exceeding $60,000 per year. Compensation often depends on factors such as location, experience, and the size of the agency.
What are the most commonly searched types of Debt Collection Agency jobs in Arizona? The most popular types of Debt Collection Agency jobs in Arizona are:
What are popular job titles related to Debt Collection Agency jobs in Arizona? For Debt Collection Agency jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Arizona look for? The top searched job categories for Debt Collection Agency jobs in Arizona are:
What cities in Arizona are hiring for Debt Collection Agency jobs? Cities in Arizona with the most Debt Collection Agency job openings:
Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 11% Part Time, and 13% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,574 per year, or $21.4 per hour.

Call Center Debt Collector

Zwicker & Associates, P.C.

Tempe, AZ • On-site

$17.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.


Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.50-$20.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.


The office is located at 1225 W. Washington Street, Tempe, AZ. The schedule is Monday - Friday, no weekends. Business hours run from 7 AM to 7 PM.


Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors

  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members’ information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned
Requirements:
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence


Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking


Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.


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