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Collection Manager Jobs in Michigan (NOW HIRING)

City of Livonia, MI

Parks & Rec - Level 7

Livonia, MI · On-site

$19.50 - $20.25/hr

Museum Collection Manager - Manages proper documentation of the museum collections, including accessioning and deaccessioning, cataloging, inventories, and other records; maintains the collections ...

City of Livonia

Parks & Rec - Level 7

Livonia, MI

$19.50 - $20.25/hr

Activity/Sports Instructor II, Building Supervisor II, Camp Director, Lifeguard Instructor, Museum Collection Manager, Naturalist, Pool Maintenance Supervisor, and Therapeutic Recreation Coordinator.

LSPedia Inc

Collection Specialist

Farmington, MI · On-site

$18.25 - $24.50/hr

Collaborate with Sales and Account Management teams to resolve billing disputes and collection issues. * Coordinate with clients to ensure timely payment processing and resolution of account ...

Methode Electronics

Collection Specialist

Southfield, MI · On-site

$17 - $23/hr

Own and manage collections activities for an assigned portfolio of customer accounts, driving ... Collection experience required - 5-8 years B2B, automotive experience * Microsoft Office ...

Hetronic USA

Collection Specialist

Southfield, MI

$17 - $23/hr

Own and manage collections activities for an assigned portfolio of customer accounts, driving ... Collection experience required - 5-8 years B2B, automotive experience * Microsoft Office ...

TSMG

Mapping Data Collection Driver

Marquette, MI · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new ... Strong time management and reliability * Comfortable working independently in the field

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See Michigan salary details

$27K

$51.2K

$95K

How much do collection manager jobs pay per year?

As of May 30, 2026, the average yearly pay for collection manager in Michigan is $51,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $57,100.00 per year, depending on experience, location, and employer.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Michigan? The most popular types of Collection jobs in Michigan are:
What are popular job titles related to Collection Manager jobs in Michigan? For Collection Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Michigan look for? The top searched job categories for Collection Manager jobs in Michigan are:
What cities in Michigan are hiring for Collection Manager jobs? Cities in Michigan with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Michigan as of May 2026, with employment types broken down into 75% Full Time, 8% Part Time, 13% Temporary, and 4% Summer. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $51,182 per year, or $24.6 per hour.
Collections Supervisor

Collections Supervisor

First National Bank of America

Lansing, MI

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About FNBA

First National Bank of America does what no one else in the industry does. As a nationwide leader in non-QM mortgage lending, we seek markets where fewer competitors mean higher rewards. We underwrite and service every loan we originate in-house, which lets us know our clients individually, customize our approach case by case, and build relationships that last. We offer a full suite of consumer and business deposit products alongside our specialty lending - and we hold ourselves to an exceptionally high standard in everything we do. The quality of our people is the foundation of our success. We hire exceptional individuals who want to be challenged, who take ownership of their results, and who make the people around them better.

The role

We're looking for a Collections Supervisor who is hungry, humble, and sharp with people. You lead a team of collectors in a fast-paced, high-stakes environment, and you set the tone - for performance, for professionalism, and for how we treat our customers even when conversations are difficult. You take pride in developing your people, holding them accountable, and producing results that reflect it.

Full-time, Monday through Friday (including evenings until 9:00 p.m.), and rotating Saturdays. 
Evening and weekend shift premiums.

What you'll do

  • Drive daily performance in our Collections Department toward consistently exceptional results.
  • Coach and motivate your team, monitor calls, and maintain the high standards FNBA is known for.
  • Handle supervisor-level calls and step into challenging customer conversations without hesitation.
  • Approve repayment and payment plan arrangements set up by your collectors.
  • Partner with leadership on hiring, training, scheduling, and the rollout of new departmental initiatives.

What we're looking for

  • You know how to motivate, develop, and hold a team accountable with equal measures of directness and care.
  • You communicate clearly and confidently, whether you're coaching a collector, presenting to leadership, or de-escalating a tense customer call.
  • You're calm under pressure, decisive, and organized enough to manage shifting daily priorities without dropping anything.
  • You solve problems rather than escalate them, and you bring a work ethic that sets the standard for your team.
  • Proficiency in Microsoft Excel, Word, and general business software is required.
  • Bilingual or multilingual candidates preferred; Spanish and/or Portuguese alongside English is a plus.

Benefits

  • Medical coverage with multiple plan options, including HSA and traditional plans - premiums as low as $0
  • Dental coverage at premiums as low as $0
  • Vision plan
  • Discounted childcare
  • Pet insurance
  • Paid time off
  • 401(k) with employer match
  • Sit/stand adjustable desks

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