They are seeking a Technical Support Associate to provide technical support and troubleshoot issues ... gather client requirements and provide technical expertise during the post-sales process. • ...
They are seeking a Technical Support Associate to provide technical support and troubleshoot issues ... gather client requirements and provide technical expertise during the post-sales process. • ...
Respond to client support requests via phone, email, and live chat (EST hours) with a high degree of technical accuracy and professionalism. * Investigate and document issues that fall outside ...
Respond to client support requests via phone, email, and live chat (EST hours) with a high degree of technical accuracy and professionalism. * Investigate and document issues that fall outside ...
About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical ...
About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical ...
Technical Support Associate
Jersey City, NJ · On-site
$70K - $90K/yr
Work with internal teams to gather client requirements and provide technical expertise during the ... an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience ...
Technical Support Associate
Jersey City, NJ · On-site
$70K - $90K/yr
Work with internal teams to gather client requirements and provide technical expertise during the ... an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience ...
Technical Support Associate
Jersey City, NJ · On-site
$70K - $90K/yr
... gather client requirements and provide technical expertise during the post-sales process. • ... an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience ...
Technical Support Associate
Jersey City, NJ · On-site
$70K - $90K/yr
... gather client requirements and provide technical expertise during the post-sales process. • ... an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience ...
Technical Support Associate
Plano, TX · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Plano, TX · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Wauwatosa, WI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Wauwatosa, WI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Atlanta, GA · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Atlanta, GA · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Wauwatosa, WI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Wauwatosa, WI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Plano, TX · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Plano, TX · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Grand Rapids, MI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Grand Rapids, MI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Grand Rapids, MI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Grand Rapids, MI · On-site
$65K - $80K/yr
The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.
Technical Support Associate
Wilmington, MA · On-site
$20.51 - $35.76/hr
Whether you're supporting a local business or helping a national client navigate complex risk, you ... We are looking for a Technical Support Associate to join our Commercial Lines team on a Hybrid work ...
Technical Support Associate
Wilmington, MA · On-site
$20.51 - $35.76/hr
Whether you're supporting a local business or helping a national client navigate complex risk, you ... We are looking for a Technical Support Associate to join our Commercial Lines team on a Hybrid work ...
Technical Support Associate
Wilmington, MA · Hybrid
$20.51 - $35.76/hr
Whether you're supporting a local business or helping a national client navigate complex risk, you ... We are looking for a Technical Support Associate to join our Commercial Lines team on a Hybrid work ...
Technical Support Associate
Wilmington, MA · Hybrid
$20.51 - $35.76/hr
Whether you're supporting a local business or helping a national client navigate complex risk, you ... We are looking for a Technical Support Associate to join our Commercial Lines team on a Hybrid work ...
A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail. Tasks and Responsibilities: Customer ...
A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail. Tasks and Responsibilities: Customer ...
Technical Support Associate
Mason, OH · On-site
Requisition Number: 228247 Cintas is seeking a Technical Support Associate to provide customer service to both our internal partners and our external customers through various activities.
Technical Support Associate
Mason, OH · On-site
Requisition Number: 228247 Cintas is seeking a Technical Support Associate to provide customer service to both our internal partners and our external customers through various activities.
Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively ... Associates in an IT or AV related field. * 2 years experience in a AV or IT installation. * AV ...
Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively ... Associates in an IT or AV related field. * 2 years experience in a AV or IT installation. * AV ...
Technical Support, Associate
$39K - $62K/yr
This position supports approximately 150 field sites, laboratories, and customer locations across the DOE enterprise, delivering voice and data services. The analyst works under the direction of the ...
New
Technical Support, Associate
$39K - $62K/yr
This position supports approximately 150 field sites, laboratories, and customer locations across the DOE enterprise, delivering voice and data services. The analyst works under the direction of the ...
New
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues. Duties/Responsibilities: * Mobile Device ...
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues. Duties/Responsibilities: * Mobile Device ...
Client Technical Support Associate information
See salary details
$19.16 is the 25th percentile. Wages below this are outliers.
$16.11 - $19.89
31% of jobs
The median wage is $21.83 / hr.
$19.89 - $23.67
37% of jobs
$25.26 is the 75th percentile. Wages above this are outliers.
$23.67 - $27.45
16% of jobs
$27.45 - $31.23
0% of jobs
$31.23 - $35.01
6% of jobs
$35.01 - $38.79
2% of jobs
$38.79 - $42.57
0% of jobs
$42.57 - $46.35
0% of jobs
$46.35 - $50.13
0% of jobs
$50.13 - $53.91
0% of jobs
$53.91 - $57.69
7% of jobs
$16
$28
$57
How much do client technical support associate jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for client technical support associate in the United States is $28.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.16 per hour, depending on experience, location, and employer.
What Does a Client Technical Support Associate Do?
A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.
More about Client Technical Support Associate jobs
What cities are hiring for Client Technical Support Associate jobs? Cities with the most Client Technical Support Associate job openings:
What states have the most Client Technical Support Associate jobs? States with the most job openings for Client Technical Support Associate jobs include:
Job description
Job Summary:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for various sectors. They are seeking a Technical Support Associate to provide technical support and troubleshoot issues in a data center and call center environment.
Responsibilities:
• Provide frontline technical support to end-users via phone, email, and ticketing system.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Escalate complex problems to higher-level support teams when necessary.
• Perform physical installation, rack and stack, cabling, and networking of data center hardware.
• Assist in the deployment of server, storage, and networking equipment.
• Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
• Perform regular maintenance and upgrades on data center hardware and software.
• Collaborate with data center staff to address and resolve technical issues.
• Conduct quality checks and test system functionality post-installation.
• Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
• Coordinate with the engineering team to ensure seamless integration of hardware solutions.
• Ensure compliance with data center policies and procedures.
• Document and report data center activities and incidents.
• Travel up to 50% of the time to customer sites and data centers.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate’s degree in Electrical/Electronics Engineering with equivalent relevant experience.
• 1+ year of experience in servicing complex X86 systems and parts.
• 1+ years of experience in a customer support role.
• Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues.
• Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment.
• Experience with statistical Excel functions or database management.
• Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment.
• Hands-on experience with enterprise-grade server hardware.
• Strong verbal and written communication skills with an emphasis on technical communication.
• Punctual, detail-oriented, and proactive in driving solutions.
• Experience working in large enterprise environments or certifications in Windows and Linux.
• Must have a valid driver’s license and a reliable automobile.
• Ability to lift/carry at least 50 lbs.
• Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time).
Company:
Supermicro is a global leader in high-performance, high-efficiency server technology and innovation. Founded in 1993, the company is headquartered in San Jose, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for various sectors. They are seeking a Technical Support Associate to provide technical support and troubleshoot issues in a data center and call center environment.
Responsibilities:
• Provide frontline technical support to end-users via phone, email, and ticketing system.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Escalate complex problems to higher-level support teams when necessary.
• Perform physical installation, rack and stack, cabling, and networking of data center hardware.
• Assist in the deployment of server, storage, and networking equipment.
• Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
• Perform regular maintenance and upgrades on data center hardware and software.
• Collaborate with data center staff to address and resolve technical issues.
• Conduct quality checks and test system functionality post-installation.
• Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
• Coordinate with the engineering team to ensure seamless integration of hardware solutions.
• Ensure compliance with data center policies and procedures.
• Document and report data center activities and incidents.
• Travel up to 50% of the time to customer sites and data centers.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate’s degree in Electrical/Electronics Engineering with equivalent relevant experience.
• 1+ year of experience in servicing complex X86 systems and parts.
• 1+ years of experience in a customer support role.
• Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues.
• Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment.
• Experience with statistical Excel functions or database management.
• Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment.
• Hands-on experience with enterprise-grade server hardware.
• Strong verbal and written communication skills with an emphasis on technical communication.
• Punctual, detail-oriented, and proactive in driving solutions.
• Experience working in large enterprise environments or certifications in Windows and Linux.
• Must have a valid driver’s license and a reliable automobile.
• Ability to lift/carry at least 50 lbs.
• Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time).
Company:
Supermicro is a global leader in high-performance, high-efficiency server technology and innovation. Founded in 1993, the company is headquartered in San Jose, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
About Supermicro
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
San Jose, CA, US
Year founded
1993