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Client Technical Support Associate Jobs in Southaven, MS

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems ... Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

... and technical support requests; and to document, track and monitor issues ensuring a timely ... Associate degree in a computer technology field preferred. Experience: Three (3) years of computer ...

Kele

Technical Sales Support Specialist

Memphis, TN · On-site

... associates at every level to contribute, grow, and make a meaningful impact. We are currently ... SUMMARY Provides technical expertise, guidance, and support to both internal and external customers ...

KELE

Technical Sales Support Specialist

Memphis, TN · On-site

... associates at every level to contribute, grow, and make a meaningful impact. We are currently ... SUMMARY Provides technical expertise, guidance, and support to both internal and external customers ...

CBRE

Contract Support Associate

Memphis, TN · On-site

As a CBRE Contract Support, exceptional customer service is essential. The role will provide ... Respond to client inquiries and concerns, ensuring prompt and quality service delivery, and conduct ...

ABB

Technical Publications Technician

Memphis, TN · On-site

$33K - $42K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Associate's degree in graphic arts, CAD/drafting, or related discipline * Minimum three years ...

ABB

Technical Publications Technician

Memphis, TN · On-site

$36K - $45K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Associate's degree in graphic arts, CAD/drafting, or related discipline * Minimum three years ...

Trilon

Senior Project Engineer - Transportation

Hernando, MS · On-site

$93K - $121K/yr

Handles client technical questions and complaints through the PM; follows procedure to solve client ... the systems that support them. Our team brings together engineering, science, business ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Southaven, MS

Client Technical Support Associate information

See Southaven, MS salary details

$15

$26

$54

How much do client technical support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client technical support associate in Southaven, MS is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.53 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities near Southaven, MS are hiring for Client Technical Support Associate jobs? Cities near Southaven, MS with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Southaven, MS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,984 per year, or $26.4 per hour.

Technical Support Associate

Super Micro Computer

Memphis, TN • On-site

$70K - $100K/yr

Full-time

Posted 17 days ago

Job description

Job Req ID: 29588
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Provide technical support over phone and/or web to customers on hardware and software issues
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
• Determine requirements and/or root cause of technical issues by working with customers
• Answer inquiries by clarifying desired information; researching, locating, and providing information
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
• Fulfill requests by clarifying desired information; completing transactions; forwarding requests
• Ensure escalation situations are managed and corrected quickly and professionally
• Drive customer satisfaction through service excellence
• Work with other engineers, account managers and developers
• Provide and contribute information such as fault triage and training materials
• Attend and complete all required training and certification exams
• Learn to be proficient in service and repair of all systems (current, new, and updates)
Qualifications:
• Knowledge of x86 architecture
• Knowledge of server management tools: IPMI and command line tools
• Knowledge of OS - Linux or Windows
• Knowledge of server logs and OS logs
• Knowledge of Network architecture
• Meeting deadlines - SLA (Service Level Agreements) and KPI (Key Performance Indicators)
• Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable
• Experience in talking with customers to defuse situations
Salary Range
$70,500 - $100,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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