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Client Technology Support Specialist Jobs (NOW HIRING)

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months Experience:10+ Years About client Enterprise IT client Tech Enterprise IT is scaling rapidly across ...

Tarro

Client Tech Support

Philadelphia, PA · On-site

$35K - $44K/yr

They are seeking a Client Tech Support professional to help restaurants set up and maintain their operational hardware and software, ensuring a seamless experience for their clients. Responsibilities ...

Tarro

Client Tech Support

Philadelphia, PA · On-site

$37K - $47K/yr

The Client Tech team keeps thousands of US restaurants up and running on Tarro. We handle hardware deployment, technical support, and product onboarding for every restaurant we serve. It's a strong ...

Monitise

Client Tech Support -Remote

$32K - $46K/yr

As a Client Tech Support - Associate, serve as the central contact providing exceptional service and technical support experiences for Fiserv's small to enterprise business merchants using Fiserv ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... with client, server, and network service delivery. - 2+ years or experience with networking ...

Bellwether Technology

Be Seen First

IT Support Specialist

New Orleans, LA · On-site

This role is a key part of Bellwether's client experience, providing day-to-day technical support ... High-performing IT Support Specialists may grow into senior support roles, specialized technical ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... You must be able to lift/install computers and monitors, and drive to client offices in our service ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly ... You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

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How much do client technology support specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client technology support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a client technology support specialist do?

A client technology support specialist provides technical assistance to clients by troubleshooting hardware, software, and network issues. They often use remote support tools, document problems and solutions, and may require certifications like CompTIA A+ or Microsoft Certified Professional. Their role ensures clients can effectively use technology products and services, often working in help desk or support centers during standard business hours.

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IT Support Specialist

Irvine, CA • On-site

iFlow Inc
See more jobs at iFlow Incexternal

Contractor

Re-posted 11 days ago

Job description

Job Title: IT Support Specialist
Location:14410 Myford (Irvine, California)
Duration:5 Months
Experience:10+ Years
 
Job description:
About client Enterprise IT
client Tech Enterprise IT is scaling rapidly across sites, cloud platforms, and a distributed workforce. As we grow, we are building a modern, reliable, and user-centric IT organization that enables employees to do their best work. We’re looking for an IT Support Specialist to provide high-quality end-user support, ensure reliable day-to-day IT services, and contribute to operational excellence across our IT Support function.
 
Role Summary
As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot incidents, fulfill service requests, and support onboarding/offboarding activities. This role is hands-on and customer-facing, requiring strong technical fundamentals, excellent communication skills, and a disciplined approach to ticket handling and service quality. You will work closely with Digital Workplace, Security, and Infrastructure teams to escalate issues appropriately and help drive resolution.

What You’ll Do
Provide end-user support for IT incidents and service requests (Tier 1 / Tier 2).
Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.
Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.
Manage onboarding/offboarding support activities, including device provisioning and access setup.
Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).
Ensure strong customer communication: provide timely updates and follow-up until closure.
Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.
Support device lifecycle processes: deployment, inventory updates, refresh, and returns.
Contribute to knowledge base documentation and self-service improvements.
Identify recurring issues and suggest automation or process improvements to reduce ticket volume.

What We’re Looking For
2–4 years of experience in IT support, service desk, or end-user computing roles.
Strong troubleshooting skills across Windows and macOS environments.
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Strong customer service mindset with clear written and verbal communication.
Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.
Comfort supporting both onsite and remote users.
Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).
A process-driven mindset and attention to detail.