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It Client Support Specialist Jobs (NOW HIRING)

NOV, Inc.

IT Client Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Will work with other IT specialists to help resolve reported issues regardless of the area of ... Support multiple locations in the region, some remotely. * Perform hardware inventories when ...

nFocus Solutions

Client Support Specialist

Phoenix, AZ · On-site

$17.75 - $24/hr

Role Summary We are looking for a Client Support Specialist with a strong service mindset ... This role is not primarily transactional support; it requires sound judgment, technical curiosity ...

NESCO Inc

Client Support Specialist

Columbus, OH · On-site

$16.75 - $22.75/hr

Nesco Data Center & Infrastructure is seeking a Client Support Specialist in the Greater Columbus ... Serve as a liaison between internal IT teams and wireless carriers, including Telecommunication and ...

MobilexUSA

Client Support Specialist

Harrison, TN · On-site

$15.50 - $20.75/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position ... For further information, please review the Know Your Rights notice from the Department of Labor.

Trident Care

Client Support Specialist

Clearwater, FL · On-site

$40K - $50K/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for ...

Perkins Eastman

IT Client Service Specialist

Dallas, TX · On-site

$60K - $70K/yr

Opportunity IT Client Service Specialist is a customer-service focused role. The successful ... Support the IT team in maintaining hardware, software, and other systems. * Assist with ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

Client-focused * Employee Stock Ownership Plan (ESOP) * Consistently ranked as a Top Workplace ... As an IT Support Specialist at LJA in our IT department, you will be responsible for providing ...

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It Client Support Specialist information

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How much do it client support specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it client support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an IT Client Support Specialist?

IT Client Support Specialists are professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They serve as the first point of contact for clients experiencing problems, providing troubleshooting, guidance, and solutions either remotely or in person. These specialists are crucial for maintaining smooth IT operations by resolving issues efficiently and ensuring users can effectively use technology resources. Their responsibilities often include setting up equipment, managing user accounts, and escalating complex problems to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as an IT Client Support Specialist?

To thrive as an IT Client Support Specialist, you need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is typically required. Outstanding communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills and qualities are essential to quickly resolve technical issues, maintain user satisfaction, and ensure smooth business operations.

How does an IT Client Support Specialist typically interact with other departments to resolve technical issues?

IT Client Support Specialists frequently collaborate with teams like network administration, software development, and cybersecurity to resolve complex technical issues. When a client's problem extends beyond routine troubleshooting, specialists escalate the issue to the appropriate department, providing detailed documentation and context to ensure a smooth handoff. Regular communication and follow-up are key, as specialists often act as a bridge between the client and technical teams, ensuring that solutions are delivered efficiently and that the client receives timely updates.

What is the difference between It Client Support Specialist vs Help Desk Technician?

AspectIt Client Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentClient sites, remote support, corporate officesHelp desk, call centers, remote troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, required skillsJob requirements, daily responsibilities

The It Client Support Specialist typically works directly with clients, providing technical support in various environments, often requiring certifications like CompTIA A+. Help Desk Technicians focus on troubleshooting via phone or remote access within call centers or internal teams. Both roles share similar certifications and industry usage, but the Specialist often involves more client interaction and on-site support.

What states have the most It Client Support Specialist jobs?

States with the most job openings for It Client Support Specialist jobs include:

What are popular job titles related to It Client Support Specialist jobs?

For It Client Support Specialist jobs, the most frequently searched job titles are:

It Client Support Specialist jobs near you
Infographic showing various It Client Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

IT Client Success Site Support Specialist

Frisco, TX • On-site

Momento USA LLC
IT Services • 11 - 50 employees
Learn more about Momento USA LLCexternal

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients most pressing needs and challenges.

We currently looking for IT Client Success Site Support Specialist  our client location based on - Frisco, TX. Please see the job description below for your reference.


Job Title: IT Client Success Site Support Specialist – Contract Worker

Location: Frisco, TX (5 days in-office presence required)

Job Type : Contract

About the Role

Client is seeking an IT Client Success Site Support Specialist to deliver responsive, high-quality technology support for employees across corporate offices. This role focuses primarily on resolving IT support tickets and providing remote support to employees company-wide, while serving as onsite backup to the primary Frisco site support technician.

The successful candidate will support Windows, macOS, mobile devices, and cloud-based desktops, with a strong focus on customer experience and consistent service delivery.

Key Responsibilities

  • Create, manage, and resolve IT support tickets in accordance with established service standards and SLAs.
  • Provide remote technical support to employees across multiple locations.
  • Provide hardware and software support, including installation, troubleshooting, and end-user guidance.
  • Support employee onboarding by preparing, configuring, and deploying devices.
  • Assist with IT asset lifecycle activities.
  • Serve as backup to the primary site support technician.
  • Support conference room technology, including Microsoft Teams Rooms.
  • Provide technical support for onsite and virtual live events.
  • Maintain technical documentation and knowledge articles.
  • Identify recurring issues and recommend improvements.

Required Skills and Competencies

Customer Service and Communication

  • Deliver friendly, professional, and patient support.
  • Communicate technical concepts clearly to non-technical users.

Troubleshooting and Problem Solving

  • Diagnose and resolve desktop, mobile, and connectivity issues.
  • Escalate issues appropriately when needed.

Time Management and Prioritization

  • Manage competing priorities and meet response targets.

Confidentiality and Discretion

  • Handle sensitive and confidential information professionally.

Adaptability and Proactivity

  • Learn new technologies and adapt to changing business needs.
  • Work independently and collaboratively.
  • Technical Expertise

Experience supporting:

  • Windows and macOS operating systems
  • Mobile devices (iOS and Android)
  • Basic network connectivity troubleshooting
  • Client patching and security controls
  • Microsoft 365 applications
  • Enterprise collaboration tools
  • Ticketing systems (Salesforce or similar)

About You

  • 3–5 years of desktop, help desk, or IT support experience
  • Experience working in a ticket-driven support environment
  • Organized, detail-oriented, and reliable
  • Strong interpersonal and collaboration skills
  • Professional, service-oriented attitude
  • Continuous learning mindset
  • Adaptable under changing priorities
  • Relevant certifications are a plus but not required

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Thanks,

Vinothini

Sr. Technical Recruiter

Momento USA | Exceeding Customer Expectations

440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031

Interstate Business Park

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Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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