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Client Technical Support Associate Jobs in Sidney, IA

Constellation West is searching for a highly skilled Technical Writer to fill a role on the Knowledge Management Support contract. If you are interested in an exciting new opportunity and are a TS ...

Tax Associate

Bellevue, NE

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Gain technical knowledge by researching and learning tax laws as required. * Analyze client ...

Tax Associate

Bellevue, NE · On-site

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Gain technical knowledge by researching and learning tax laws as required. * Analyze client ...

Tax Associate

Bellevue, NE · Remote

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... and client in their applicable location * Support the Surplus Lines Tax Leadership Team in ...

Tax Associate

Bellevue, NE · On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... and client in their applicable location * Support the Surplus Lines Tax Leadership Team in ...

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Client Technical Support Associate information

See Sidney, IA salary details

$15

$26

$55

How much do client technical support associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for client technical support associate in Sidney, IA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.96 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

EUC technician/Site IT Support

Tata Consultancy Service Limited

Nebraska City, NE • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Must Have Technical/Functional Skills
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
• Must be working form site
Roles & Responsibilities
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Generic Managerial Skills, If any
ITIL Trained/Certified, Dell Certified technician, Apple Certified technician
Base Salary Range : $50,000 to $60,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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