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Client Technical Support Associate Jobs in Missouri

The persons in this position will provide quality technical support to current Socket business ... Associates Degree and/or equivalent work experience in the Telecommunications/Internet field is ...

Technical Support - Entry Level

Saint Louis, MO · Hybrid

$35K - $44K/yr

The Role Technical Support Entry Level What you will do You will be responsible for supporting our ... Triaging inbound support requests, taking client calls, corresponding with end-users, referencing ...

The Role Technical Support Entry Level What you will do You will be responsible for supporting our ... Triaging inbound support requests, taking client calls, corresponding with end-users, referencing ...

Commercial Technical Support

Columbia, MO · On-site

$35K - $44K/yr

The persons in this position will provide quality technical support to current Socket business ... Associates Degree and/or equivalent work experience in the Telecommunications/Internet field is ...

The Role Technical Support Entry Level What you will do You will be responsible for supporting our ... Triaging inbound support requests, taking client calls, corresponding with end-users, referencing ...

Associates degree or above in Computer Information Systems or equivalent knowledge/experience ... Technician, Help Desk, Systems Analyst, IT Support, IT Specialist, Data Center Support ...

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Showing results 1-20

Client Technical Support Associate information

See Missouri salary details

$15

$26

$54

How much do client technical support associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client technical support associate in Missouri is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

What cities in Missouri are hiring for Client Technical Support Associate jobs? Cities in Missouri with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,864 per year, or $26.4 per hour.
Technical Support WinVRS

Technical Support WinVRS

Cardinal Scale Manufacturing Co

Webb City, MO • On-site

$19.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Cardinal Scale rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

344th of 430 rated machine equipment manufacturers


Job description

Summary/Objective
The technical support person is responsible for providing effective in-depth technical customer service for all internal and external customers by using excellent, detailed knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for answering phone calls, live chats, and e-mails coming into the Cardinal Scale technical support department.
  • Assist dealers and end-user customers in trouble-shooting complex mechanical and electrical products.
  • Instruct customers and dealers through complicated software scenarios and fixes.
  • Assist dealers and end-user customers in the field to modify and repair products.
  • Help provide technical support for loading and operating software, including system flash upgrades.
  • Issue Return Authorizations for discrepant or defective equipment.
  • Must display customer centric skills, knowledge and experience in serving the needs of customers.
  • Update job knowledge by studying blueprints, reading manuals, parts diagrams, and participating in educational opportunities.
  • Provide technical explanations and features to customers about replacement parts and product usage.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Competencies

  • Customer Focused
  • Time Management
  • Technical Capacity
  • Communication Proficiency
  • Organizational Skills
  • Detail Oriented

Required Education and Experience

  • Associate’s degree in business, Technology, Engineering, or Electronics or equivalent experience in related field.
  • Two years of experience in customer or technical support via, phone, email, and fax.

Preferred Education and Experience

  • Bachelor’s degree is preferred, with three years of working experience.
  • Relevant certifications.

Position Type/Expected Hours of Work

This is a full-time position. Hours of work are Monday through Friday, 8:00am to 5:00pm, 40 hours per week. Overtime may be required based on business needs.

Benefits

Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program.


What Cardinal Scale employees say

Pay

Hours and flexibility

Workplace

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