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Client Technical Support Associate Jobs in Missouri

Apex Systems

Technical Support Specialist

Clayton, MO

$20 - $25/hr

Handle external client support calls, addressing various technical issues. * Perform desktop support tasks requiring strong customer interaction skills. * Troubleshoot a range of issues from password ...

Cyera

Technical Support Engineer

Saint Louis, MO

Technical Support Engineer Come join the company reinventing data security, empowering businesses ... Associates degree or equivalent experience required. Bachelor's degree in Computer Science or ...

Cyera

Technical Support Engineer

Kansas City, MO · On-site

$65K - $90K/yr

As a Technical Support Engineer, your primary duty is to execute and achieve the mission and ... Associates degree or equivalent experience required. Bachelor's degree in Computer Science or ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Missouri

Client Technical Support Associate information

See Missouri salary details

$15

$26

$54

How much do client technical support associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for client technical support associate in Missouri is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities in Missouri are hiring for Client Technical Support Associate jobs? Cities in Missouri with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Missouri as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,864 per year, or $26.4 per hour.
Technical Support Associate, Information Technology

Technical Support Associate, Information Technology

NISA Investment Advisors

Clayton, MO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description


Technical Support Associate, Information Technology
Overview

NISA Investment Advisors, LLC (NISA) offers customized investment solutions for tax-exempt and taxable institutional clients. NISA manages over $295 billion in fixed income and equity securities and over $167 billion in derivative notional value. We seek bright, motivated individuals who can contribute to our growing team of professionals. Candidates with a high degree of independent thinking skills, strong analytical and quantitative skills, and team playing abilities are encouraged to apply.

Responsibilities

The Technical Support Associate will work as part of the IT Application Support team. Primary responsibilities include solving production impacting issues critical to daily processing for the firm and driving for root cause analysis. Other responsibilities may include analysis of business use cases, designing, building, and maintaining customized business applications or processes, enterprise integration, and workflow management solutions. The Technical Support Associate will work closely with other team members in a cross-functional team.

    Provides escalated production support and communication to end users and other members of the IT team to support daily processing for the firm
  • Drive for root cause analysis to reduce overall support volume and provide documentation for cross-training throughout the team
  • Ability to review, analyze, and evaluate business use cases and current business processes and develop scalable solutions utilizing workflow and integration patterns
  • Creating and maintaining internal support documentation related to processes under the team's responsibility
  • Availability for on-call support as part of weekly rotation
Qualifications
  • A Bachelor's Degree in Computer Science or a related field or relevant work experience required
  • Excellent problem solving and troubleshooting skills
  • Proficient knowledge of relational databases and SQL
  • Strong written and verbal communication skills with the ability to interact and correspond with internal clients and business teams
  • Motivated self-starter with the ability to learn new skills rapidly
  • Demonstrated ability to be flexible with changing priorities and requirements
  • Ability to manage multiple tasks and deadlines with limited supervision
  • Familiarity with runbook-oriented support and creating/maintaining knowledge documentation
  • Working knowledge of basic financial instruments and markets preferred. Previous professional experience in the financial services sector is a plus

NISA's culture encourages collaboration and innovation. We seek self-motivated, intellectually curious individuals willing to push themselves and others in an environment that celebrates fresh thinking. We equip employees with the resources needed to excel and we encourage personal development. NISA is dedicated to internally cultivating and rewarding talent. Employees at NISA are provided with a wide range of benefits, including health, dental, vision and life insurance options, paid time off, a competitive retirement plan, onsite cafeteria, fitness center, a health and wellness program and an educational assistance program.

NISA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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