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Client Technical Support Associate Jobs in Missouri

Washington University of St. Louis

$23.37 - $36.19/hr

Desktop support provides technical support for computer operating systems, software, hardware and ... Associate degree Certifications /Professional Licenses : No additional certification/professional ...

Washington University of St. Louis

$23.37 - $36.19/hr

Desktop support provides technical support for computer operating systems, software, hardware and ... Associate degree Certifications /Professional Licenses : No additional certification/professional ...

-ASG-

... client outcomes, not technical consulting. You'll also help strengthen how support is delivered ... over time - through a current knowledge base, effective client training, and a practical eye for ...

Wipro Limited

Technical Helpdesk

Jefferson City, MO · On-site

$42K - $45K/yr

Providing clear, patient, and courteous telephone support to users encountering system or claims ... Client Centricity: Maintaining a strong focus on understanding and fulfilling customer needs to ...

CMIT Solutions St. Louis

Be Seen First

Helpdesk Support Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Helpdesk Support Technician You will be the first line of defense for client technical issues ... Associates degree or higher in Information Technology or related work experience Company ...

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Client Technical Support Associate information

See Missouri salary details

$15

$26

$54

How much do client technical support associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for client technical support associate in Missouri is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities in Missouri are hiring for Client Technical Support Associate jobs? Cities in Missouri with the most Client Technical Support Associate job openings:
Technical Support Specialist I - WashU IT

Technical Support Specialist I - WashU IT

Washington University of St. Louis

On-site

$23.37 - $36.19/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Washington University In St. Louis rating

7.7

Company rating: 7.7 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

216th of 537 rated colleges and universities

Job description

Scheduled Hours40Position SummaryJob Profile Summary
Under moderate supervision, provides support of desktop computer systems and other technology-based systems for University staff, faculty and students. Desktop support provides technical support for computer operating systems, software, hardware and networking. This level requires a broad understanding of all standard enterprise office technologies to effectively support customer technical needs. This is a Tier 1 high volume call center position.Job Description

Primary Duties & Responsibilities:

  • Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1.
  • Service desk: Collaborates with higher-level technical areas on planning and issue resolution. Prioritizes workload to appropriately respond to customer needs and demands. Acts as a liaison between customers and senior technical staff. 90%
  • Project facilitation: Completes tasks associated with projects or activities that relate to the desktop support environment, such as system upgrades, system integration and system administration. 5%
  • Performs other duties as assigned. 5%

Working Conditions:

Job Location/Working Conditions

  • Normal office environment.
  • Ability to work on call.
  • Ability to travel to on- and off-campus locations.

Physical Effort

  • Typically sitting at a desk or table.
  • Repetitive wrist, hand or finger movement (PC typing).

Equipment

  • Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Providing Desktop Support In An Enterprise Environment (2 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications

Education:

Associate degree


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Accountability, Computer Support, Computing Platforms, Customer Service, Office Productivity Software, Oral Communications, Prioritization, Procedural Documentation, System Administration, System Integration, System Upgrades, Written CommunicationGradeG09-HSalary Range$23.37 - $36.19 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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About Washington University in St. Louis

Sourced by ZipRecruiter

Washington University in St. Louis, often simply known as WashU, is a prestigious private research university in the United States. Headquartered in Saint Louis, Missouri, the university operates within the Education industry offering an array of undergraduate and postgraduate programs encompassing various areas like arts, sciences, business, design, medicine, and engineering. Established in 1853, the university has a storied past rooted in determination, resilience, and commitment to knowledge and innovation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

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