The Industrial Solutions Engineer (Client Success Specialist) will act as a trusted advisor, helping clients solve complex operational challenges and maximize the value of Ei's technology through ...
The Industrial Solutions Engineer (Client Success Specialist) will act as a trusted advisor, helping clients solve complex operational challenges and maximize the value of Ei's technology through ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Quick apply
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Client Success Engineer (Completions Engineer)
Houston, TX · On-site
$76K - $103K/yr
This is a unique opportunity on our team as an embedded client success engineer. You'll work side-by-side onsite with one of our most strategic clients, acting as a trusted partner within their team ...
Client Success Engineer (Completions Engineer)
Houston, TX · On-site
$76K - $103K/yr
This is a unique opportunity on our team as an embedded client success engineer. You'll work side-by-side onsite with one of our most strategic clients, acting as a trusted partner within their team ...
Manager - Cloud Accounting Client Success
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
Manager - Cloud Accounting Client Success
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
Manager - Cloud Accounting Client Success
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
Manager - Cloud Accounting Client Success
Houston, TX · On-site +1
EisnerAmper is seeking a Manager - Cloud Accounting Client Success who will be responsible for the management of assignments relating to supporting client relationships and ongoing annuity for our ...
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Collaborate with internal teams to support client success and overall company growth goals. * Participate in networking events, conferences, and promotional initiatives. Requirements * Proven sales ...
New
Director of Client Advisory
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At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
Client Services Partner
The Woodlands, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values--they are the pillars of our continued success. The Client Services Partner is a strategic leader responsible for shaping and ...
Client Services Partner
The Woodlands, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values--they are the pillars of our continued success. The Client Services Partner is a strategic leader responsible for shaping and ...
Client Services Partner
The Woodlands, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
Client Services Partner
The Woodlands, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
Client Services Partner
Spring, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
Client Services Partner
Spring, TX · On-site
At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Client Services Partner is a strategic leader responsible for shaping ...
The ideal candidate possesses strong leadership and sales coaching skills and will play a pivotal role in both team and client success, ensuring exceptional client experiences. #J-18808-Ljbffr
The ideal candidate possesses strong leadership and sales coaching skills and will play a pivotal role in both team and client success, ensuring exceptional client experiences. #J-18808-Ljbffr
Portfolio Success Manager
Houston, TX · On-site
$70K - $85K/yr
The Portfolio Success Manager will be responsible for analyzing portfolio performance, developing client-facing reports, monitoring key business metrics, and partnering with leadership to drive ...
Portfolio Success Manager
Houston, TX · On-site
$70K - $85K/yr
The Portfolio Success Manager will be responsible for analyzing portfolio performance, developing client-facing reports, monitoring key business metrics, and partnering with leadership to drive ...
Client Success Director, Alpha - $200,000/year USD
The Woodlands, TX · On-site
$200K/yr
Private school or independent school background with demonstrated success in family retention and community building - not simply enrollment metrics * Experience managing high‑stakes family ...
New
Client Success Director, Alpha - $200,000/year USD
The Woodlands, TX · On-site
$200K/yr
Private school or independent school background with demonstrated success in family retention and community building - not simply enrollment metrics * Experience managing high‑stakes family ...
New
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
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Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
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Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
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Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
Quick apply
Client Onboarding Manager
Conroe, TX · On-site
Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...
SUCCESS IN THIS ROLE A successful candidate will demonstrate strong organizational and ... client engagement and advance the firm's business development goals. HOW YOU'LL WORK Work Model:
SUCCESS IN THIS ROLE A successful candidate will demonstrate strong organizational and ... client engagement and advance the firm's business development goals. HOW YOU'LL WORK Work Model:
SUCCESS IN THIS ROLE A successful candidate will demonstrate strong organizational and ... client engagement and advance the firm's business development goals. HOW YOU'LL WORK Work Model:
SUCCESS IN THIS ROLE A successful candidate will demonstrate strong organizational and ... client engagement and advance the firm's business development goals. HOW YOU'LL WORK Work Model:
Technical Manager/Principal Engineer - Client Enablement Group for ARGUS Software
Houston, TX · On-site
$185K - $215K/yr
You will work closely with Architecture, Security, Product, Client Success, and Consulting teams while serving as a trusted technical partner to some of the world's largest real estate investors ...
Technical Manager/Principal Engineer - Client Enablement Group for ARGUS Software
Houston, TX · On-site
$185K - $215K/yr
You will work closely with Architecture, Security, Product, Client Success, and Consulting teams while serving as a trusted technical partner to some of the world's largest real estate investors ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Tags: Business Development, Sales, Recruiting, Staffing, Talent Acquisition, Client Acquisition, Client Services, Client Management, Account Management, Client Success Management, Recruitment ...
Client Success information
See Spring, TX salary details
$28.9K - $37.6K
4% of jobs
$37.6K - $46.3K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $55K
16% of jobs
$55K - $63.7K
15% of jobs
The median wage is $67.1K / yr.
$63.7K - $72.4K
14% of jobs
$72.4K - $81.1K
14% of jobs
$83.5K is the 75th percentile. Wages above this are outliers.
$81.1K - $89.8K
10% of jobs
$89.8K - $98.5K
10% of jobs
$98.5K - $107.2K
4% of jobs
$107.2K - $115.9K
2% of jobs
$115.9K - $124.6K
2% of jobs
$28.9K
$73.9K
$124.6K
How much do client success jobs pay per year?
What is a typical CSM salary?
What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?
What is the difference between Client Success vs Customer Support?
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
Will AI replace CSM?
What is the role of client success?
What are some common challenges faced by Client Success professionals and how can they be addressed?
What is Client Success?
What jobs pay 4000 a week without a degree?
Industrial Solutions Engineer (Client Success Specialist)
Houston, TX • On-site
Full-time
Posted 13 days ago
Job description
Environmental Intellect (Ei) is a remote-first team dedicated to transforming how industrial facilities understand and use their data. The Industrial Solutions Engineer (Client Success Specialist) will act as a trusted advisor, helping clients solve complex operational challenges and maximize the value of Ei's technology through strong client partnerships and effective communication.
Responsibilities:
• Build strong client partnerships
• You’ll become a trusted partner to our clients.
• Build relationships with engineers, operations, maintenance, reliability, and leadership teams
• Lead onsite client meetings, workshops, and solution discussions
• Deliver presentations and product demonstrations to client stakeholders
• Advocate for client needs internally while aligning them with Ei's solutions
• Help clients maximize the value of their investment in Ei
• Guide clients through success
• You’ll help clients adopt, expand, and thrive with Ei’s technology.
• Support onboarding, training, and client success planning
• Learn customer workflows and recommend best practices for using Ei's solutions
• Monitor account health and usage metrics to identify opportunities and risks
• Ensure clients achieve the outcomes they expected when partnering with Ei
• Facilitate adoption strategies that drive long-term engagement and value
• Solve problems and remove roadblocks
• When challenges arise (and they will), you’ll help clear the path.
• Partner with Product and Engineering teams to communicate customer needs and recommend improvements
• Ensure support requests are triaged and resolved efficiently
• Identify root causes and recommend long-term improvements
• Help transform client feedback into product enhancements
• Partner with technical teams to resolve complex customer challenges
• Drive product adoption and growth
• You’ll help clients unlock the full potential of Ei’s solutions.
• Introduce clients to new features and capabilities
• Identify opportunities for expanded use cases across teams or facilities
• Support product demonstrations, workshops, onsite training sessions, and solution reviews
• Help capture client success stories and case studies
• Promote best practices that increase adoption and customer value
• Be the voice of the user
• You’ll help shape the future of Ei’s products.
• Gather and organize feedback from real users
• Collaborate with ProductOps, Engineering, and Product teams
• Identify patterns that lead to product improvements and better training resources
• Ensure customer perspectives are represented in strategic discussions
Qualifications:
Required:
• Authorization to work in the United States
• Located in the Houston metropolitan area (Southeast Houston preferred)
• Ability to work onsite at a client facility in the Southern Houston area more than 50% of the month
• Strong client-facing communication and presentation skills
• Ability to build relationships with technical and operational stakeholders
• Ability to manage multiple clients, priorities, and projects simultaneously
• Ability to learn and confidently support complex software solutions
• Willingness to complete a background check and drug screening
• Strongly preferred to have experience with refinery, chemical plant, and plant turnaround environments
Preferred:
• 3–5 years of experience in an industrial environment such as a refinery, petrochemical facility, chemical plant, manufacturing facility, EPC, or industrial services company
• Experience in Customer Success, Client Success, Technical Account Management, Consulting, or other customer-facing technical roles
• Chemical Engineering, Mechanical Engineering, Process Engineering, Industrial Engineering, or similar technical background
• Familiarity with industrial workflows, engineering documentation, P&IDs, or asset information management
• Experience delivering presentations, software demonstrations, or technical training
• Experience with CRM platforms, project management tools, or customer support systems
Company:
Digitizing heavy industry Founded in 2007, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Environmental Intellect
Sourced by ZipRecruiter
Industry
Oil and gas extraction
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2007