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Client Success Coordinator Jobs (NOW HIRING)

TechnologyAdvice

Client Success Coordinator

$18.75 - $25/hr

Each Client Success Coordinator owns a portfolio of accounts and acts as a trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our Sales and ...

Risk Release

Client Success Coordinator

Dallas, TX · On-site

RiskRelease, a growing startup in the InsurTech space, is seeking a motivated and organized Client Success Coordinator to join our dynamic team! This is a fantastic opportunity for someone eager to ...

Clarendon

Client Success Coordinator

Cleveland, OH · On-site

$17.75 - $23.75/hr

We are currently seeking a Client Success Coordinator responsible for supporting both inbound client RFQ requests and outbound opportunity identification. This role combines systematic market ...

Kukui Holdings, Inc.

Client Success Coordinator

Las Vegas, NV · On-site +1

$17.25 - $22.50/hr

Client Success Coordinator KUKUI Holdings, Inc. Our Company: KUKUI's mission is to provide the automotive after-market industries a platform to enable our clients to capture new market share and ...

Clarendon

Client Success Coordinator

Cleveland, OH · On-site

$17.75 - $23.75/hr

We are currently seeking a Client Success Coordinator responsible for supporting both inbound client RFQ requests and outbound opportunity identification. This role combines systematic market ...

WGSN

Client Success Coordinator

New York, NY · On-site

$20 - $26.75/hr

The role We're looking for a strong Client Services Coordinator to join our team in North America and become an integral part of our Client Services function. Working at WGSN Together, we create ...

WebMD

Client Success Coordinator

Newark, NJ · On-site

$19 - $25.50/hr

This is an entry level position to a class-leading client services team. The Account Coordinator works as part of a team in a supportive capacity to effectively collaborate with our sponsors to ...

WebMD

Client Success Coordinator

Newark, NJ · On-site

This is an entry level position to a class-leading client services team. The Account Coordinator works as part of a team in a supportive capacity to effectively collaborate with our sponsors to ...

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Client Success Coordinator information

See salary details

$29K

$49.9K

$75.5K

How much do client success coordinator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success coordinator in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.
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Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,889 per year, or $24 per hour.

Client Success Coordinator

TechnologyAdvice

Remote

$18.75 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Hi, we're TechnologyAdvice.
Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.
We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.
We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.
All positions are open to remote work unless otherwise specified in the requirements below.
The opportunity
Our Client Success team ensures that every client has a seamless, positive, and results-driven experience. Each Client Success Coordinator owns a portfolio of accounts and acts as a trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our Sales and Operations teams to deliver successful campaigns and create lasting client value.
This role blends client relationship management, campaign execution, and data analysis. You'll manage multiple programs, analyze performance, turn results into actionable recommendations, and coordinate across teams to help our clients reach their marketing goals.
Location: United States
What you'll do
  • Build strong partnerships with clients by managing day-to-day communication, setting expectations, reviewing performance, sharing insights, and aligning on goals.
  • Manage multiple client portfolios and campaigns, keeping timelines, deliverables, and expectations on track.
  • Set up, monitor, and optimize client programs in Salesforce, ensuring campaign details and deliverables are accurate and troubleshooting issues as they arise.
  • Support client onboarding by setting expectations, establishing timelines, and aligning goals across stakeholders.
  • Analyze campaign performance and client feedback to identify trends, opportunities, and actionable recommendations.
  • Present campaign results and recommendations to clients, translating data into clear and meaningful insights.
  • Take ownership of account health by staying close to client goals and campaign performance, identifying risks early, and partnering with internal teams to resolve issues.
  • Partner closely with Sales and Operations to ensure seamless program execution and a positive client experience.
  • Identify opportunities to deepen client partnerships and surface relevant cross-sell or upsell opportunities.
  • Share ideas that help us improve our products and processes and create a more consistent client experience.

Who you are
  • 0-2 years of experience in client success, account management, marketing, sales, project coordination, or another client-facing role. Internships and relevant early-career experience count.
  • A strong communicator who builds confidence through responsiveness, clarity, and professionalism with clients and teammates.
  • Highly organized and able to manage multiple accounts, campaigns, and changing priorities while following through on commitments.
  • A proactive problem-solver who asks thoughtful questions, takes initiative, and works to resolve issues before they escalate.
  • Experienced in analyzing data, identifying meaningful insights, and presenting findings and recommendations to clients or stakeholders.
  • Proficient in Google Sheets or Excel with the ability to organize data, build reports, and check work for accuracy.
  • Detail-oriented with a strong focus on the quality of campaign setup, reporting, and client deliverables.
  • Curious and eager to learn B2B demand generation, Salesforce, and the tools and processes that support successful client programs.

What we offer you
  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Flexible PTO: Take the time you need, when you need it.
  • Health Coverage: Medical, dental, and vision plans for you and your family.
  • Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
  • 401K with Match: Secure your future with our company-matched retirement savings.
  • Paid Parental Leave: Support for new parents during life's special moments.
  • Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
  • Pet Insurance: Care for your furry family members.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
  • Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
  • Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
  • In-Office Perks: Enjoy catered lunches for our in-office team.

#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Annual pay range
$50,000-$59,000 USD
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.

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