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Client Success Coordinator Jobs in Delaware (NOW HIRING)

Griswold

Client Care Coordinator

Lewes, DE · On-site

$18 - $23.25/hr

This role is essential in ensuring our clients receive the highest quality of care and that our caregivers feel supported and set up for success. About the Role The Client Care Coordinator is ...

Griswold Home Care

Client Care Coordinator

Lewes, DE · On-site

$18 - $23.25/hr

This role is essential in ensuring our clients receive the highest quality of care and that our caregivers feel supported and set up for success. About the RoleThe Client Care Coordinator is ...

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

Associate Client Order Coordinator (Document Processor) Monday - Friday 11am-8pm On-Site Wilmington ... Employees are eligible for Success Sharing, bonuses, or commission plans based on role and ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ... Enhanced team collaboration and coordination. * Feedback Implementation: Ability to implement ...

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All JobsClient Success JobsClient Success Coordinator JobsClient Success Coordinator Jobs in Delaware

Client Success Coordinator information

See Delaware salary details

$29K

$49.9K

$75.6K

How much do client success coordinator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success coordinator in Delaware is $49,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the most commonly searched types of Client Success jobs in Delaware?

The most popular types of Client Success jobs in Delaware are:

What are popular job titles related to Client Success Coordinator jobs in Delaware?

For Client Success Coordinator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Delaware look for?

The top searched job categories for Client Success Coordinator jobs in Delaware are:

What cities in Delaware are hiring for Client Success Coordinator jobs?

Cities in Delaware with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Delaware as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $49,932 per year, or $24 per hour.

Senior Client Success Manager

4C Digital Health

Wilmington, DE • On-site

Full-time

Re-posted 5 days ago

Job description

Summary
The Senior Client Success Manager, (4C), will be responsible for managing a portfolio of our most strategic self-funded client accounts. This role requires a proven track record in proactive account management, deep understanding of the health insurance ecosystem, and the ability to drive client retention, expansion, and high satisfaction. The ideal candidate will act as a trusted advisor, ensuring clients achieve maximum value from our products/services, particularly those related to claims, member engagement, and core administrative functions.
Key Responsibilities
  • Strategic Payer Account Management: Manage a book of business comprised of high-value, complex health plan accounts, serving as the primary point of contact and strategic partner.
  • Value Realization & Retention: Develop and execute tailored success plans to ensure clients achieve their desired business outcomes (e.g. driving down escalating cost without decreasing quality care), leading to high client satisfaction and contract renewals.
  • Expansion & Upselling: Identify and present opportunities for account expansion (upsells/cross-sells) by understanding the client's evolving needs.
  • Health Insurance Domain Expertise: Leverage in-depth knowledge of the healthcare insurance industry, including payer business operations, and market challenges, to guide client strategy and translate product features into meaningful solutions.
  • Cross-Functional Leadership: Serve as the client advocate internally, coordinating resources across Sales, Product, and Support teams to resolve complex issues and influence the product roadmap based on health plan client feedback.
  • Performance Monitoring: Conduct regular, data-driven QBRs (Quarterly Business Reviews) with executive-level stakeholders (VPs, Directors of Operations, IT) to review performance metrics, demonstrate value, and solidify the partnership.

Required Qualifications (4C Level)
  • Education: Bachelor's degree in Business, Healthcare Administration, or a related field.
  • Experience:
    • Minimum of 5-7 years of professional experience in Client Success, Account Management, or Strategic Consulting.
    • A minimum of 3 years of direct experience working with or for healthcare insurance organizations (e.g., Commercial, Medicare, Medicaid plans), or relevant industries serving the payer market HealthTech, SaaS, or Benefits Consulting.
    • Demonstrated ability to manage complex, multi-year contracts and navigate executive-level relationships.
    • A genuine passion for improving healthcare outcomes and a relentless focus on the customer experience.
  • Skills: Exceptional communication, presentation, and negotiation skills. Proficient in Microsoft Office and other software used to organize and assist clients.

Apply