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Account Success Manager Jobs in Delaware (NOW HIRING)

CSC

Customer Success Manager

Wilmington, DE · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... Serve as primary point of contact for account to ensure all requests and projects are completed on ...

Wolters Kluwer

Customer Success Manager

Dover, DE

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Wolters Kluwer

Customer Success Manager

Dover, DE

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Wolters Kluwer

Customer Success Manager

Dover, DE · On-site

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Wolters Kluwer

Customer Success Manager

Dover, DE

The Customer Success Manager supports the sales and project lifecycle by responding to inbound customer and sales quote requests, conducting account research, identifying requirements and ...

Cleo

Customer Success Manager

Dover, DE · On-site

Customer Success Manager Remote - US What You Will Be Doing ... Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff ...

New

EDB

Principal Customer Success Manager

Dover, DE · On-site

WHO Your passion as a professional CSM is being a champion for your accounts. You will develop ... management experience in Customer Success, Sales, Consulting, Customer Advocacy, or relevant ...

iCIMS

Senior Manager, Customer Success

Dover, DE · On-site

This role partners closely with Account Management, Support, Professional Services, Product, and other cross-functional stakeholders to ensure alignment, scalability, and customer success outcomes.

None

Senior Account Manager, APM Sales

Wilmington, DE · On-site

$141.12 - $220.50/hr

Demonstrated success managing complex, high‑value enterprise accounts. * Strong strategic thinking and business acumen. * Proven ability to build and sustain C‑level relationships. * Experience ...

PRICE AUTOMOTIVE GROUP

SALES ASSOCIATE

Wyoming, DE · On-site

$14.25 - $19.25/hr

... customer management, and new account success § 3-5 years of outside sales experience or comparable experience in the automotive aftermarket industry § Strong presentation skills § Effective ...

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All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Delaware

Account Success Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do account success manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for account success manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What are popular job titles related to Account Success Manager jobs in Delaware?

For Account Success Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Account Success Manager jobs in Delaware look for?

The top searched job categories for Account Success Manager jobs in Delaware are:

What cities in Delaware are hiring for Account Success Manager jobs?

Cities in Delaware with the most Account Success Manager job openings:

Account Success Manager jobs near you

Customer Success Manager

CSC

Wilmington, DE • On-site

Other

Posted 21 days ago

Job description

Customer Success Manager (West Coast)

Hybrid Work Model (3 days onsite, 2 days remote)Location: Either Wilmington, DE or Logan, UT

Hours: Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT

We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.

What You'll Do For Us:

  • Build relationships with B and C-Level Executives to gain a deep understanding of customers' business and goals/KPIs;
  • Proactively educate clients about industry developments and potential impacts to their business and online strategy;
  • Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
  • Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
  • Manage customer relationships to ensure retention and satisfaction in assigned accounts;
  • Partner with Sales to develop and execute on account plans;
  • Identify and help develop additional client contacts within assigned accounts:
  • Identify and generate new Sales leads;
  • Provide budget projections and conduct contract and price negotiations for assigned accounts;
  • Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
  • Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
  • Keep up to date on industry news
  • Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
  • Sharing sales, product knowledge and ideas with other team members
  • **This position is not commission based, but there is an incentive program for top performers**

What technical skills, experience, and qualifications do you need?

  • 3+ years B2B Account Management experience
  • Comfort and experience working with B and C-level executives
  • A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
  • Excellent analytical and problem-solving skills
  • Ability to think proactively and strategically to meet the clients' needs
  • Relentless dedication to outstanding customer service
  • Ability to handle escalated client issues with a steady hand
  • Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
  • Strong negotiation skills and business acumen
  • Quick learner with a demonstrated passion for technology and the Internet ecosystem
  • Ability to work as part of a team and collaborate effectively with colleagues
  • Salesforce CRM experience preferred, but not required
  • Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
  • Multi-lingual preferred, but not required

Apply