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Client Success Associate Jobs in Delaware (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Wilmington, DE

$36K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE

$36K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE

$36K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

Adecco

Onsite Recruiter

Newark, DE

$24/hr

Engage with onsite associates and supervisors daily to ensure client success metrics are being met * Ensure that clients and candidates receive excellent service. * Responds to temporary employee ...

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Client Success Associate information

See Delaware salary details

$18.5K

$53K

$93.1K

How much do client success associate jobs pay per year?

As of Jul 25, 2026, the average yearly pay for client success associate in Delaware is $53,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Delaware? The most popular types of Client Success jobs in Delaware are:
What are popular job titles related to Client Success Associate jobs in Delaware? For Client Success Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Delaware look for? The top searched job categories for Client Success Associate jobs in Delaware are:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,037 per year, or $25.5 per hour.
Customer Success Associate

Customer Success Associate

Wolters Kluwer

Wilmington, DE

$36K - $61K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Wolters Kluwer rating

9.0

Company rating: 9.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

28th of 217 rated software companies

Job description

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements.
Responsibilities:

  • Proactively support the onboarding process for new customers.

  • Address and resolve a broader range of customer inquiries and issues.

  • Assist with customer renewals and upselling opportunities.

  • Monitor and analyze customer performance and engagement data.

  • Provide intermediate-level training and guidance to customers.

  • Ensure implementation schedules, targets, and budgets are met.

  • Collaborate with internal teams on customer feedback to improve products/services.

  • Document detailed customer interactions and updates in CRM.

  • Identify potential areas for service/product improvement based on customer feedback.

  • Maintain and enhance strong client relationships.


Skills:

  • Enhanced Communication: Improved verbal and written communication capabilities.

  • Intermediate Problem-Solving: Ability to tackle a wider range of issues.

  • Analytical Skills: Basic analytical skills to track and interpret customer data.

  • Technical-Technical Proficiency: Stronger understanding of products/services.

  • Advanced CRM: More proficient use of CRM tools for streamlined customer management.

  • Customer Focus: Deepened empathy and focus on customer needs.

  • Collaboration: Enhanced team collaboration and coordination.

  • Feedback Implementation: Ability to implement customer feedback effectively.

Qualifications:

  • Bachelor's degree from an accredited college/university or equivalent B2B client service experience

  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$36,800.00 - $61,700.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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