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Client Success Associate Jobs in Delaware (NOW HIRING)

Hays

Client Manager

Dover, DE · On-site +1

The Manager, Client Delivery, is responsible for the operational management and daily execution of ... high-level success as well as associates who have recently started their Hays journey. Our ...

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Client Success Associate information

See Delaware salary details

$18.5K

$53K

$93.1K

How much do client success associate jobs pay per year?

As of Jul 2, 2026, the average yearly pay for client success associate in Delaware is $53,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Delaware? The most popular types of Client Success jobs in Delaware are:
What are popular job titles related to Client Success Associate jobs in Delaware? For Client Success Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Delaware look for? The top searched job categories for Client Success Associate jobs in Delaware are:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Delaware as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $53,037 per year, or $25.5 per hour.
Associate Client Service Representative (Company Records)

Associate Client Service Representative (Company Records)

Corporation Service Company

Wilmington, DE • On-site

$15.50 - $21/hr

Full-time

PTO

Posted 16 days ago

Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

62nd of 437 rated business services

Job description


Associate Client Service Representative
Salem, OR (Hybrid)
Monday-Friday, 9am-6pm
As a Records Client Service Representative, you will be responsible for maintaining the accuracy of CSC's Company Records Database in a timely manner. This role is critical to the organization as we maintain the data and records of our customers that allow them to flourish, meet the compliance needs of our customers and retain their business for the long term by delivering exceptional customer satisfaction. You will be working closely with all areas of th,e business including but not limited to the Strategic Account Management team and Entity Portfolio Specialist teams, Operations, Sales and Finance.
Some of the things you will be doing:
  • Understand and complete requests from both internal and external customers from our Records Queue's and properly update our Company Records database.
  • Research entities or groups of entities status at the Secretary of State and validate or update our database accordingly.
  • Review, understand and correct different error log reports that are generated. This requires us to review the flow of data from one of our systems to our Company Records database to identify errors in processing and systemic gaps that would cause our records to not be accurate
  • Employees must demonstrate active participation in CSC Values and actively work to improve their performance towards living the values.
  • Work collaboratively with the team

Hard and Soft Skills Expectations:
  • Ability to work and navigate across multiple databases and computer screens
  • Comfortable answering client phone calls, understanding the customer's request, and completing what is asked while maintaining exceptional customer service.
  • Embody and live the high expectations of CSC's company culture. It is pivotal to our success. We expect all employees to live by this

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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