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Client Success Associate Jobs in Raleigh, NC (NOW HIRING)

Aligned TG

Cloud Engagement Manager

Raleigh, NC · On-site

... client trust. • Track performance against KPIs, budgets, and success metrics while driving ... AWS Solutions Architect Associate or higher preferred. • Comfortable working closely with ...

Curi Capital

Wealth Management Associate

Raleigh, NC · On-site

$60K - $70K/yr

You will have a significant impact on the client's impression and trust in the firm. Accuracy and ... Teamwork : We build strong relationships, celebrate success, and partner for greater impact.

IQVIA

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

... for client meetings, business reviews, and team engagement activities. Success in this role ... You will lead directors, associate directors, managers, and operational teams supporting patient ...

IQVIA, Inc.

Sr. Director, HUB Services

Durham, NC · On-site

$116K - $324K/yr

... for client meetings, business reviews, and team engagement activities. Success in this role ... You will lead directors, associate directors, managers, and operational teams supporting patient ...

IQVIA

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

... for client meetings, business reviews, and team engagement activities. Success in this role ... You will lead directors, associate directors, managers, and operational teams supporting patient ...

Hand & Stone

Spa Associate

Raleigh, NC

$12 - $14.50/hr

As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By ... Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive ...

Sorren, Inc.

Assurance Senior Associate

Raleigh, NC · On-site

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... Review workpapers prepared by associates/interns, provide constructive feedback, and ensure ...

Sorren, Inc.

Assurance Senior Associate

Raleigh, NC

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... Review workpapers prepared by associates/interns, provide constructive feedback, and ensure ...

Parexel

Associate Counsel

Durham, NC · On-site

This is a client-facing position, and it is expected that the Associate Counsel will establish ... to success in this role. The Associate Counsel will: * Analyze complex business and legal issues ...

Gantt Family Law

Associate Attorney

Raleigh, NC · On-site +1

$75K - $95K/yr

... both client and associate success. - A comprehensive benefits package, including medical insurance, generous paid time off and malpractice insurance. - Opportunities for continuing legal education ...

Balentine

Associate Relationship Manager

Raleigh, NC · On-site

Associate Relationship Manager Balentine is seeking an Associate Relationship Manager (ARM) who ... The success of the role is demonstrated by the ability to complete the following: Client and ...

Roof Wise

Roof Sales Associate

Raleigh, NC · On-site

$30/hr

... the success of both our clients and our employees. We provide a stable and supportive workplace ... client. ADVANCE YOUR CAREER TODAY! If you want to join Roofwise, fill out our mobile-friendly ...

Acquire

Retail Marketing Associate

Raleigh, NC · On-site

$42K - $55K/yr

From achieving personal success to lifting others up to do the same, we all rise together. Our ... Attend regular client training meetings to remain up to date on industry trends, promotions, and ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Raleigh, NC

Client Success Associate information

See Raleigh, NC salary details

$18K

$51.5K

$90.4K

How much do client success associate jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client success associate in Raleigh, NC is $51,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Raleigh, NC? The most popular types of Client Success jobs in Raleigh, NC are:
What are popular job titles related to Client Success Associate jobs in Raleigh, NC? For Client Success Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Raleigh, NC look for? The top searched job categories for Client Success Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Associate jobs? Cities near Raleigh, NC with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,455 per year, or $24.7 per hour.

Cloud Engagement Manager

Aligned TG

Raleigh, NC • On-site

Full-time

Posted 18 days ago

Job description

Job Summary:
Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. The Cloud Engagement Manager will lead enterprise-level AWS engagements focused on migration, modernization, and AI-driven transformation, ensuring client satisfaction and successful execution of multiple projects.
Responsibilities:
• Act as the primary point of contact and trusted advisor for enterprise clients during active AWS engagements.
• Oversee multiple concurrent projects, coordinating across delivery teams, architects, engineers, and AWS partner resources.
• Drive overall client satisfaction, ensuring each engagement achieves its business and technical outcomes.
• Facilitate project governance, including steering committees, executive updates, and financial reporting.
• Collaborate with AWS account teams and Aligned TG sales leadership to identify and shape new opportunities.
• Ensure delivery excellence across all engagements by aligning scope, timelines, resources, and client expectations.
• Translate complex technical initiatives into business value statements that resonate with executive stakeholders.
• Proactively identify risks and manage mitigation strategies to maintain momentum and client trust.
• Track performance against KPIs, budgets, and success metrics while driving continuous improvement.
• Contribute to internal playbooks, templates, and methodologies that elevate Aligned TG’s engagement management practices.
Qualifications:
Required:
• 8+ years of experience managing enterprise cloud or technology programs, preferably within AWS, consulting, or MSP environments.
• Proven success delivering complex AWS initiatives, including cloud migrations, modernization, or AI/ML-driven projects.
• Strong background in client relationship management and executive-level communication.
• Demonstrated ability to manage multiple concurrent projects with cross-functional teams.
• Experience with cloud delivery methodologies (Agile, Scrum, hybrid) and program governance.
• Financial literacy and experience managing budgets, forecasts, and profitability metrics.
• Solid understanding of AWS core services, cloud architecture principles, and modernization strategies.
• Ability to connect technology outcomes to business value and strategic objectives.
• Familiarity with FinOps practices and AWS Well-Architected Framework.
• AWS Certified Cloud Practitioner required; AWS Solutions Architect Associate or higher preferred.
• Comfortable working closely with technical delivery teams and AWS field organizations.
• Exceptional communication, presentation, and interpersonal skills with executive presence.
• Strong business acumen and strategic mindset with an ability to influence at all levels.
• Skilled in expectation management, negotiation, and conflict resolution.
• Collaborative leader who motivates teams and fosters a culture of accountability and excellence.
• Highly organized, proactive, and resilient under pressure.
• Customer-obsessed, outcome-driven, and focused on long-term client success.
• Confident yet humble—embodying Aligned TG’s “Team AWSome” culture of learning and shared achievement.
• Passionate about technology, transformation, and continuous improvement.
• Thrives in dynamic, fast-paced environments with multiple high-priority initiatives.
Preferred:
• PMP, PgMP, or Agile (Scrum Master / SAFe) certification.
• Prior experience within AWS Partner Network (APN) organizations or AWS Professional Services.
• Exposure to enterprise AI/ML, analytics, or data platform modernization initiatives.
• Familiarity with CRM and pipeline management tools such as Salesforce or HubSpot.
Company:
Aligned Technology Group (Aligned TG) is an AWS Advanced Tier Consulting Partner specializing exclusively in AWS. Founded in 2022, the company is headquartered in Raleigh, USA, with a team of 11-50 employees. The company is currently Early Stage.

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