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Client Success Associate Jobs in Wilmington, NC (NOW HIRING)

UBS

Client Associate

Wilmington, NC · On-site

... Client Associate to join our team who has a strong professional presence that can confidently ... Everyone on the team plays a vital role in our success and is genuinely valued for their ...

Sorren, Inc.

Assurance Senior Associate

Wilmington, NC · On-site

$70 - $90/hr

... client services.At Sorren, we believe that success is a shared journey. Our culture fosters ... Review workpapers prepared by associates/interns, provide constructive feedback, and ensure ...

Sherwin-Williams

Store Associate

Southport, NC · On-site

$13.25 - $15.25/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

Sherwin-Williams

Store Associate

Carolina Beach, NC · On-site

$15.50/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

Sherwin-Williams

Store Associate

Southport, NC · On-site

$15.50/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

Sherwin-Williams

Store Associate

Carolina Beach, NC · On-site

$15.50/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Wilmington, NC

Client Success Associate information

See Wilmington, NC salary details

$17.2K

$49.4K

$86.7K

How much do client success associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success associate in Wilmington, NC is $49,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Wilmington, NC?

The most popular types of Client Success jobs in Wilmington, NC are:

What job categories do people searching Client Success Associate jobs in Wilmington, NC look for?

The top searched job categories for Client Success Associate jobs in Wilmington, NC are:

What cities near Wilmington, NC are hiring for Client Success Associate jobs?

Cities near Wilmington, NC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Wilmington, NC as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,381 per year, or $23.7 per hour.

Client Associate

UBS

Wilmington, NC • On-site

Full-time

Posted 14 days ago

UBS rating

8.8

Company rating: 8.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

17th of 174 rated banks

Job description

Key responsibilities
Are you highly motivated and experienced? Do you thrive in a fast-paced, client-focused environment and are passionate about delivering exceptional service to high-net-worth individuals and their families? We're looking for a Client Associate to join our team who has a strong professional presence that can confidently represent the team, build trusted relationships, and collaborate effectively within a dynamic group. Your key responsibilities will be:
• Act as a relationship manager for top tier clients, ensuring a high touch, personalized experience while proactively anticipating client needs.
• Collaborate closely with team members to deliver seamless client service and support internal operational workflows.
• Manage and coordinate client meeting calendars, including scheduling, confirmations, and follow ups.
• Oversee all aspects of client onboarding, account maintenance, and service requests with precision, responsiveness, and confidentiality.
• Maintain accurate, organized, and up to date client records and documentation.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
The team
You'll be based in our office in Wilmington, NC. We pride ourselves on delivering thoughtful advice-one family at a time. Everyone on the team plays a vital role in our success and is genuinely valued for their contributions.
Your skills and experience
• Exceptional interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite systems.
• High level of professionalism, discretion, and care when handling sensitive client information.
• Licensing Requirements: SIE, Series 7, and Series 66 (or willing to obtain)
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
How we hire
We may request you to complete one or more assessments during the application process. Learn more

What UBS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UBS

Sourced by ZipRecruiter

We want to create superior value for our clients, shareholders and employees. And we want to stand out as a winner in our industry for our expertise, advice and execution, our contribution to society, our work environment and our business success.

Industry

Securities, commodity contracts, and financial investments

Company size

10,000+ Employees

Headquarters location

Zürich, ZH, CH

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