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Client Success Associate Jobs in Conover, NC (NOW HIRING)

Store Associate

Statesville, NC · On-site

$14.50 - $16.50/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

Store Associate

Morganton, NC

$12.25 - $14/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... and ensure maximum client satisfaction as well as stay up-to-date with product features and ...

Mid-Market Sales Associate

Mooresville, NC · On-site

$13.25 - $18/hr

Success in this role requires a balance of prospecting, consultative selling, account management ... client relationships. * Develop account strategies that drive retention, expansion, and long-term ...

Retail Part Time Sr. Store Associate

Hickory, NC · On-site

$13.50 - $16/hr

... client satisfaction. The Sr. Store Associate will support a customer-centric environment ... We believe that the Sr. Store Associate role is essential in driving our store's success through ...

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Showing results 1-20

Client Success Associate information

See Conover, NC salary details

$17K

$48.7K

$85.5K

How much do client success associate jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success associate in Conover, NC is $48,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $60,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What cities near Conover, NC are hiring for Client Success Associate jobs? Cities near Conover, NC with the most Client Success Associate job openings:

Project Manager (Build Team)

Automated System Design

Hickory, NC • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago


Job description

Title: Project Manager
Reports to: PMO Director
Location: Alpharetta, GA or Hickory, NC
Join Our Team at ASD® – Where Innovation Meets Execution

Are you a dynamic, goal-driven professional with a keen eye for detail and a passion for getting things done? Do you thrive in high-energy environments and enjoy managing fast-paced, complex projects? If you're known for juggling multiple priorities while maintaining accuracy and delivering results, the Project Manager role at ASD® might be your next big opportunity.

This position is ideal for experienced Project Coordinators ready to take the next step in their careers.


What You’ll Be Doing

As a Project Manager at ASD®, you’ll lead the execution of large, single-site renovation or new construction projects for enterprise clients. You’ll be the key contact for ensuring that the scope, schedule, and budget are effectively managed from kickoff to closeout.

Responsibilities include:

  • Building and maintaining strong client relationships, ensuring satisfaction and project alignment.

  • Leading all aspects of project delivery, on time, within budget, and in scope.

  • Managing complex timelines and coordinating multiple deliverables across teams.

  • Driving financial performance and maintaining accurate data in CRM and project dashboards.

  • Collaborating cross-functionally to identify and achieve project milestones.


What You Bring to the Table
  • Associate’s or Bachelor’s degree preferred.

  • Minimum of 2 years of Project Management experience (4+ years preferred).

  • Licensure in low voltage or security systems is a strong plus.

  • Hands-on experience with technologies such as access control, surveillance, DAS, fire alarm, structured cabling, audiovisual, or wireless networks.

  • Strong communication, organization, and problem-solving skills.

  • A commitment to delivering exceptional client experiences.

  • Construction PM or ServiceNow experience is a bonus!


Preferred Certifications
  • PMP

  • RCDD

  • CTS

  • NICET

  • ACC


Why Join ASD®?

Founded in 1987, Automated Systems Design, Inc. (ASD®) is a nationwide leader in the design, engineering, and management of workplace technology solutions. We help our clients create, manage, and support technology-enabled spaces that drive business forward.

We offer:

  • Uncapped commission potential – your success drives your earnings.

  • 100% paid medical and dental benefits.

  • 401(k) with generous matching after just 90 days.

  • 15 days of PTO in your first two years and more with tenure.

  • A Family 1st culture and work environment that values your growth.

  • Real career advancement opportunities and internal promotions.


Our Culture

At ASD®, we celebrate individuality and encourage open, honest collaboration. We believe diversity drives innovation and empowers us to deliver better solutions for our clients.

Our core values:

  • Trust – We act with integrity and expect the same in return.

  • Respect – We treat everyone with dignity, regardless of role or viewpoint.

  • Attitude – We lead with positivity and pursue excellence.

  • Commitment – We care deeply about client success and take action to deliver results.


Ready to build a career you’re proud of?
Apply today and take the next step in your journey with ASD®.