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Client Success Associate Jobs in Conover, NC (NOW HIRING)

Retail Part Time Sr. Store Associate

Hickory, NC · On-site

$13.50 - $16/hr

  • Retirement

... client satisfaction. The Sr. Store Associate will support a customer-centric environment ... We believe that the Sr. Store Associate role is essential in driving our store's success through ...

Showing results 21-40

Client Success Associate information

See Conover, NC salary details

$17K

$48.7K

$85.5K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Conover, NC is $48,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $60,200.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What job categories do people searching Client Success Associate jobs in Conover, NC look for?

The top searched job categories for Client Success Associate jobs in Conover, NC are:

What cities near Conover, NC are hiring for Client Success Associate jobs?

Cities near Conover, NC with the most Client Success Associate job openings:

Associate, Procurement & Sourcing (OPEN TO ALL U.S. LOCATIONS)

Alvarez & Marsal

Mount Holly, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago


Alvarez & Marsal rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants


Job description

Description
Alvarez & Marsal Private Equity Performance Improvement
Associate, Procurement & Sourcing
(OPEN TO ALL U.S. LOCATIONS)
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 13,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
Our PEPI services include:
Supply Chain
Transformation Services
Manufacturing Operations Improvement
Interim Management
M&A Services
CFO Services
A&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line. From our thorough fact-based analysis, we assess the state of the supply chain, identify key risks to investment and quantify potential EBITDA improvement plans.
The PEPI Supply Chain group is a growing business with high growth projected throughout the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international and domestic business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver project work streams for complex client engagements working closely with Private Equity teams to identify, design, and implement creative business solutions for their portfolio companies.
Associates support the following types of workstreams and may be asked to conduct analysis as well as execute with team members to deliver results:
  • Gain a comprehensive understanding of a client's procurement organization and strategic sourcing capabilities
  • Assist in the development and implementation of sourcing strategies to meet growth and financial objectives through effective integration with forecasting, demand/supply planning, inventory management, and distribution & logistics
  • Assist in developing and managing efforts in sourcing and procurement
  • Lead supplier identification, approval, contract/pricing negotiations and vendor relations
  • Develop implementation plans to drive proposed changes in procurement and sourcing initiatives
  • Conduct analysis depending on project scope.
Professional skills:
  • Strong written, oral, and analytical skills
  • Strong Excel and PowerPoint skills
  • Structured project management (time, team and work-stream management)
  • Initiative and drive
  • Critical thinking skills
  • Ability to deliver time-pressured projects on-time and on-quality
  • Flexible and creative thinking
  • Client relationship building
  • Excellent presentation skills
Qualifications:
  • 2-4 plus years of consulting or industry experience
  • Previous advisory experience from a top-tier strategy firm or Big-4 consultancy REQUIRED
  • Preference for industry roles within Sourcing and Procurement functions
  • Industry experience in direct and/or indirect categories
  • Bachelor's degree required in Business Administration, Economics, Finance or related fields
  • MBA/Master's degree preferred
  • Experience managing direct and / or indirect categories
  • Demonstrated track record of leading sustainable high-impact strategic sourcing approaches
  • Exemplary experience designing end-to-end procurement strategies
  • Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
  • Flexibility to travel up to 80% of the time
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $90,000--$130,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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