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Client Success Coordinator Jobs in Raleigh, NC (NOW HIRING)

Veradigm

Expert Client Success Manager

Raleigh, NC

... tactical coordination of complex Veradigm Services Initiatives Ensures client regulatory ... success stories and outcomes improvements Participates actively in client Quarterly Business ...

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

... tactical coordination of complex Veradigm Services Initiatives • Ensures client regulatory ... success stories and outcomes improvements • Participates actively in client Quarterly Business ...

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Service Coordination & Client Support * Work closely with consulting teams to ensure client needs ...

Greenscape

Client Relations Manager

Durham, NC

$60K/yr

Closes sale and coordinates job specifics with production * Interfaces with client and ensures that ... success that we enjoy today. Education:{"credentialcategory":"associate degree","@type ...

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All JobsClient Success JobsClient Success Coordinator JobsClient Success Coordinator Jobs in Raleigh, NC

Client Success Coordinator information

See Raleigh, NC salary details

$28.2K

$48.5K

$73.4K

How much do client success coordinator jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success coordinator in Raleigh, NC is $48,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Coordinator, earning $300,000 annually is uncommon, as this role typically offers a mid-range salary. High-paying roles in the US that can reach or exceed this level often include executive positions such as Chief Customer Officer, senior sales executives, or specialized roles like investment bankers and certain technology executives, which require extensive experience, advanced skills, and often leadership responsibilities.

How does a Client Success Coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What's a good job for overthinkers?

A Client Success Coordinator role involves communication, organization, and problem-solving, which can suit overthinkers who enjoy analyzing details to ensure client satisfaction. The job often requires strong interpersonal skills, attention to detail, and familiarity with customer relationship management (CRM) tools. It can provide a structured environment that allows for thoughtful planning and proactive problem resolution.

What are the key skills and qualifications needed to thrive as a Client Success Coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

What is a CSM salary?

A Client Success Manager (CSM) salary typically ranges from $50,000 to $90,000 annually, depending on experience, location, and company size. Many CSMs also receive bonuses or commissions based on client retention and satisfaction metrics.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What does a Client Success Coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.
What are the most commonly searched types of Client Success jobs in Raleigh, NC? The most popular types of Client Success jobs in Raleigh, NC are:
What are popular job titles related to Client Success Coordinator jobs in Raleigh, NC? For Client Success Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Coordinator jobs in Raleigh, NC look for? The top searched job categories for Client Success Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Coordinator jobs? Cities near Raleigh, NC with the most Client Success Coordinator job openings:
Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $48,494 per year, or $23.3 per hour.
Expert Client Success Manager

Expert Client Success Manager

Veradigm

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Expert Client Success Manager

Job Summary

The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure robust adoption of solutions, maximize expansion opportunities, and minimize client attrition to create a healthy, growing client base. To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm stakeholders to ensure remarkable client experiences with our products and services through a combination of strategic roadmap planning and tactical execution of actions necessary to support operations.

The Expert CSM is responsible for reviewing client financial and business objectives, creating actions to support them, and reporting progress on Key Performance Indicators. Tactically, these actions may include ongoing monthly operational reviews, creating and publishing reports, pursuing escalated support and services actions, providing assistance to resolve outstanding A/R issues, and supporting sales activities to further the expansion of the Veradigm solutions footprint.

What you will contribute:

Serves as the primary operational contact point with the client to ensure an extraordinary experience with Veradigm products and services

Leads complex collaborations of client and Veradigm (eg. AOE, TAM, Service PD/PM, Hosting PM, Managed Services, Support leads) teams to ensure alignment and agreement to goals and supporting action plans

Maintains internal client updates using Client Health Dashboards and/or required reporting mechanisms

Creates/maintains complex client facing executive dashboard for monthly operational review

Facilitates Strategic Roadmap Planning for complex current and future projects - aligning Veradigm solution releases with client strategic priorities

Ensures oversight, visibility, and tactical coordination of complex Veradigm Services Initiatives

Ensures client regulatory preparedness as it relates to Veradigm solutions

Delivers client communications on potential business-impacting items, including Industry/Veradigm news, release plans, planned outages, and Major Incidences

Identifies opportunities for and ensures execution of solution optimizations, workflow best practices, educational opportunities, etc.

Supports client participation in Voice of Customer processes such as KLAS and CSAT, including providing invitations, reviewing feedback, and creating/driving improvement action plans

Identifies and grows reference accounts, including sharing client success stories and outcomes improvements

Participates actively in client Quarterly Business Reviews (QBRs)

Provides advanced consultative insights into the client growth plan

Provides support to resolve complex financial or contractual disputes, including concessions, terminations, and unfunded project requests

Facilitates complex discussions on the resolution of non-disputed A/R issues where Veradigm finance is unable to make forward progress using normal processes

Drives client prioritization with escalated issues in support

Mentors/provides guidance to less experienced Client Success Managers

The ideal candidate will have:

Bachelor's Degree or equivalent Technical / Business experience Required

7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience Preferred

Experience with risk adjustment, CMS, and healthcare industry processes

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.


Enhancing Lives and Building Careers


Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?


Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.


Visa Sponsorship is not offered for this position.


At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.


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