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Client Coordinator Jobs in Raleigh, NC (NOW HIRING)

Client Service Coordinator

Raleigh, NC

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills โ€ข Supports ...

Client Service Coordinator

Cary, NC ยท On-site

$16.75 - $21.75/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the ...

We are seeking a Client Engagement Coordinator who will be chiefly responsible for nurturing ongoing opportunities for our Managed Services Division. This individual will sit in on initial discovery ...

Client Service Coordinator

Raleigh, NC ยท On-site

$17.50 - $22.75/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

Client Service Coordinator

Raleigh, NC ยท On-site

$17.50 - $22.75/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

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Client Coordinator information

See Raleigh, NC salary details

$14

$20

$28

How much do client coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client coordinator in Raleigh, NC is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.88 per hour, depending on experience, location, and employer.

What are Client Coordinators?

Client Coordinators are professionals who serve as the main point of contact between a company and its clients. They are responsible for managing client relationships, addressing client needs, and ensuring that services or projects are delivered smoothly and on time. Their duties often include scheduling meetings, communicating project updates, resolving issues, and collaborating with internal teams to meet client expectations. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Coordinator, and why are they important?

To thrive as a Client Coordinator, you typically need strong organizational abilities, attention to detail, and experience in client services or administrative support, often supported by a related degree or equivalent work experience. Familiarity with customer relationship management (CRM) systems, project management tools, and office software like Microsoft Office Suite is commonly required. Excellent communication, problem-solving, and multitasking skills help you build rapport with clients and efficiently manage multiple priorities. These skills and qualities are crucial for ensuring client satisfaction, smooth project delivery, and positive long-term relationships.

How does a Client Coordinator typically collaborate with other departments to ensure client satisfaction?

Client Coordinators play a central role in facilitating communication between clients and various internal teams such as sales, account management, and operations. They regularly coordinate meetings, relay feedback, and ensure that client needs are clearly understood and addressed by the appropriate departments. This collaborative approach not only helps prevent misunderstandings but also supports seamless project delivery and fosters long-term client relationships. Building strong working relationships across teams is essential for successfully resolving issues and exceeding client expectations.
More about Client Coordinator jobs
What are the most commonly searched types of Client jobs in Raleigh, NC? The most popular types of Client jobs in Raleigh, NC are:
What are popular job titles related to Client Coordinator jobs in Raleigh, NC? For Client Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Coordinator jobs in Raleigh, NC look for? The top searched job categories for Client Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Coordinator jobs? Cities near Raleigh, NC with the most Client Coordinator job openings:
Infographic showing various Client Coordinator job openings in Raleigh, NC as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $42,665 per year, or $20.5 per hour.

Client Experience Coordinator

Marpai Administrators LLC

Cary, NC โ€ข Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (Marpai) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Client Experience Coordinator is responsible for providing client-related services. The Client Experience Coordinator will work in a fast-paced, dynamic work environment requiring adaptive, innovative, and flexible regarding our customers and clients.
WHAT YOU WILL BE DOING:
  • The Client Experience Coordinator interacts with multiple clients and is responsible for providing an exceptional client experience by managing daily interactions to resolve issues and provide ongoing service.
  • Member-centric service specialist- escalated member/provider outreach
  • Establish relationships with the key client contacts, and serve as a liaison between Customer Service (CS), Claims and Account Leads
  • Keep abreast of all operational processes and provide feedback on potential improvements
  • Serve as day-to-day internal resource for escalated client related issues- emphasis on escalated member issue resolution
  • Support the Account Leads in servicing clients on day-to-day tactical issues
  • Assist the Client Experience team in the onboarding of new clients
  • Triage issues and escalate to the Account Lead, as needed
  • Assist in identifying and ordering reporting as specified by Account Leads
  • Demonstrate continuous efforts to improve service offerings and programs
  • Subscribe to designated government regulatory update sources and participate in webinars
  • Keep management abreast of client and internal issues
  • Assist with any Account Management special project
  • Other duties as required

WHAT SUCCESS LOOKS LIKE
  • Increase client satisfaction
  • Consistently receive positive client and service satisfaction survey ratings
  • Key contributor in resolving client problems efficiently

WHAT DO YOU NEED
  • Minimum of Associates Degree preferred
  • Five or more years of direct experience with health plans
  • Project Management experience preferred
  • Prioritize and negotiate multidirectional communication for consensus
  • Commit to quality service
  • Understand shared leadership
  • Work cooperatively with people at all levels with respect and demonstrate the ability to respond appropriately in a variety of complex situations
  • Utilize technology in a proficient manner
  • Extensive knowledge of functional tasks performed within his/her department
  • Strong MS Office skills
  • Working knowledge of computers and related software packages
  • Demonstrate excellent organizational skills
  • Demonstrate excellent verbal and written communication skills, leadership and decision-making skills
  • Prioritize, research and make timely decisions
  • Demonstrate strong analytical skills and ability to report findings in an accurate manner

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal

WHY WORK AT MARPAI?
We have great benefits:
  • Generous PTO
  • Medical and Prescription
  • EAP
  • FSA / HSA / Dependent Care
  • Dental
  • Vision
  • Life and Disability
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection

Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.