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Customer Service Coordinator Jobs in Raleigh, NC

CYNET SYSTEMS

Customer Service Coordinator

Cary, NC · On-site

$28 - $33/hr

Owning customer communications E2E for all service events. * Navigating complex discussions with ... Owning the deployment of field resources; is the decision maker, coordinates with field management ...

CYNET SYSTEMS

Customer Service Coordinator

Cary, NC · On-site

$28.50 - $33.50/hr

Owning customer communications E2E for all service events. Navigating complex discussions with ... Owning the deployment of field resources; is the decision maker, coordinates with field management ...

Conflux Systems

Customer Service Coordinator 2

Cary, NC · On-site

$33.50/hr

Customer Service Coordinator Location : Cary, NC Duration : 12 months Shift timing : Various Schedules Pay Rate : $33.50/hr in W2 Position Description: Customer Service Representative This individual ...

Apis Services, Inc.

Service Coordinator

Lillington, NC · On-site

$16.50 - $21/hr

SERVICE COORDINATOR Position Overview: The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating services, and ensuring ...

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience ... This position utilizes excellent customer service, attention to detail, and time management skills ...

SpeedPro Apex

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

Customer Service & Project Coordinator At SpeedPro Apex, we bring visual ideas to life. As part of a premier national network of wide-format graphics studios, we specialize in high-impact trade show ...

SpeedPro Apex

Customer Service Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

We are looking for a dedicated Customer Service & Project Coordinator who genuinely loves helping clients and bringing order to complex projects. Role Summary As a Customer Service & Project ...

Daikin U.S. Corporation

Service Coordinator

Raleigh, NC · On-site

$19.25 - $24.25/hr

Service Coordinator Join the world's largest HVAC company, named by Forbes as one of America's Best ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

IONNA LLC

Field Service Coordinator

Raleigh, NC

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite ... Maintain accurate service records, work orders, customer information, and documentation.

SpeedPro

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

Role Summary As a Customer Service & Project Coordinator , you are the welcoming face and voice of SpeedPro Apex. You will serve as the primary link between our clients and our production team ...

IONNA

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite ... Maintain accurate service records, work orders, customer information, and documentation.

SpeedPro

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

Role Summary As a Customer Service & Project Coordinator , you are the welcoming face and voice of SpeedPro Apex. You will serve as the primary link between our clients and our production team ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Raleigh, NC

Customer Service Coordinator information

See Raleigh, NC salary details

$12

$19

$27

How much do customer service coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service coordinator in Raleigh, NC is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.97 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Customer Service Coordinator jobs in Raleigh, NC?

For Customer Service Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Coordinator jobs?

Cities near Raleigh, NC with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,991 per year, or $19.7 per hour.

Customer Service Coordinator

CYNET SYSTEMS

Cary, NC • On-site

$28 - $33/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

Job Overview:

Pay Range: $28.50hr - $33.50hr

Requirement/Must Have:

  • A Bachelor’s degree or equivalent experience.
  • Proficiency in software applications such as Microsoft Outlook, Word, and Excel.
  • Knowledge of SAP is preferred but not required.
  • Strong communication skills, both verbal and written, are necessary to effectively communicate with customers, internal partners, and diverse audiences.
  • Ability to support complex projects and determine the critical path to improve timely performance is essential.
  • The candidate should be able to independently perform important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.
  • Strong organizational and time management skills with exceptional attention to detail is required.
  • The candidate should be able to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity.
  • Self-starter, self-motivated, high level of initiative, embraces an ownership culture.
  • Customer facing experience is preferred.
  • Knowledge of SAP a plus but not required.
  • You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook).
  • LEAN/6 Sigma methodology a plus but not required.
  • Experience or knowledge of Healthineers business in the United States preferred.

Responsibilities:

  • Owning the E2E planning for the allocation and deployment of field resources in a highly dynamic environment.
  • Applying critical thinking skills to ensure the consistent delivery of customer commitments while optimizing the utilization of field resources.
  • Owning customer communications E2E for all service events.
  • Navigating complex discussions with customers when scheduling appointments.
  • Management and application of prioritization logic that aligns with customer commitments.
  • Owning the deployment of field resources; is the decision maker, coordinates with field management displaying strong influencing & collaborative skills.
  • Manage capacity planning to meet cyclical demand ensuring delivery of customer commitments.
  • Ability to utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.
 

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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