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Customer Service Associate Jobs in Raleigh, NC (NOW HIRING)

Wawa

Customer Service Associate

Garner, NC

$15 - $18.75/hr

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...

Associa

Customer Service Associate

Durham, NC · On-site

$13.25 - $18/hr

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community ...

Associa

Customer Service Associate

Durham, NC

$13.25 - $18/hr

Job Opportunity Associ Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at ...

Big Lots

Customer Service Associate

Selma, NC

$11.50 - $16/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary: As a Big Lots ...

Wawa, Inc.

Customer Service Associate

Garner, NC · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Variety Stores LLC

Customer Service Associate

Zebulon, NC

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Oxford, NC

$13.25 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Raleigh, NC

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Clayton, NC

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Raleigh, NC

$13 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Durham, NC

$13.75 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Durham, NC

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Durham, NC

$13.25 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Hertz

Customer Service Associate

Raleigh, NC · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Roses Discount Stores

Customer Service Associate

Raleigh, NC · On-site

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Raleigh, NC

Customer Service Associate information

See Raleigh, NC salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service associate in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

Can I work in Amazon from home?

Customer Service Associates at Amazon can work from home, depending on the role and location. Remote positions typically require a reliable internet connection, a suitable workspace, and sometimes specific technical skills or equipment. Availability of remote work varies by job posting and geographic location.

Is a CSA job stressful?

Customer Service Associate (CSA) roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. The level of stress varies depending on the work environment, management, and individual resilience, but many CSAs find that training and support help manage job pressures effectively.

What job makes 10,000 a month without a degree?

A Customer Service Associate typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries. Most customer service roles pay hourly wages that, even with overtime, rarely reach that level without additional responsibilities or bonuses. High earnings in this field usually require advancement to supervisory or managerial positions or working in niche sectors.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

How can I make 2000 a week working from home?

A Customer Service Associate can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high call volumes, working for companies with premium pay rates, or taking on additional shifts or roles with bonuses. Building expertise in customer service tools and maintaining consistent performance can also contribute to higher earnings.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Raleigh, NC? The most popular types of Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Customer Service Associate jobs in Raleigh, NC? For Customer Service Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Associate jobs in Raleigh, NC look for? The top searched job categories for Customer Service Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Service Associate jobs? Cities near Raleigh, NC with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,652 per year, or $16.7 per hour.
Customer Service Associate

Customer Service Associate

Wawa

Garner, NC

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,102 frontline employees who took The Breakroom Quiz

8th of 46 rated convenience stores

Job description

Customer Service Associate

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits:

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask like a pro.
  • Must be 16+ years old with reliable transportation.
  • Enjoys working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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