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No Experience Customer Service Jobs in Raleigh, NC

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ... and organized, with attention to detail. * Comfortable working remotely and managing multiple ...

... customers, have experience in the restaurant industry and who want to be a part of the largest ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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No Experience Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do no experience customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for no experience customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a no experience customer service job?

A No Experience Customer Service job is an entry-level role where you assist customers with their inquiries, complaints, or requests, often over the phone, via email, or in person. These positions typically require strong communication and problem-solving skills rather than prior customer service experience. Many companies provide on-the-job training to help new employees learn how to handle customer interactions effectively. It's a great starting point for anyone looking to develop professional skills and gain work experience.

What are the key skills and qualifications needed to thrive in the no experience customer service position, and why are they important?

To thrive as a No Experience Customer Service representative, strong communication abilities, willingness to learn, and a positive attitude are essential, with no formal education or prior experience typically required. Basic familiarity with computers, standard office software, or customer relationship management (CRM) systems is often beneficial but usually taught on the job. Soft skills like patience, active listening, and adaptability help candidates excel when addressing customer needs and working within a team. These qualities are crucial for building rapport with customers and consistently providing high-quality service in a fast-paced environment.

What types of training and support are provided to new hires in no experience customer service roles?

Most employers provide comprehensive training for no experience customer service positions, ensuring you learn the necessary communication techniques, product knowledge, and system navigation skills. Training may take place in a classroom, online, or through mentorship with experienced team members. You’ll often receive ongoing support, regular feedback, and opportunities to ask questions as you progress. This structure helps build your confidence and sets you up for success, even if you’re starting with no prior customer service background.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What are popular job titles related to No Experience Customer Service jobs in Raleigh, NC?

For No Experience Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for No Experience Customer Service jobs?

Cities near Raleigh, NC with the most No Experience Customer Service job openings:

Infographic showing various No Experience Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Member Services Representative | Remote CSR Agent - No Experience Required

Globe Life American Income Division

Durham, NC • On-site, Remote

$15 - $19.25/hr

Full-time

Medical, Life

Posted 3 days ago

New


Job description

Member Services Representative / Remote CSR Agent - No Experience Required
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Bonuses100% Work From Home | Flexible Schedule | Training & Mentorship Provided
Are you looking for a remote customer service career where you can help people, build meaningful relationships, and create long-term professional growth-all from home?
AO is seeking motivated, dependable, and people-focused individuals to join our growing team as Remote Member Services Representatives. In this role, you'll connect with members and their families through scheduled virtual appointments, answer questions about available benefits, provide enrollment assistance, and deliver exceptional ongoing service.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and continued professional development to help you build the skills needed for success.
• 100% Remote / Work From Home
• Flexible Scheduling
• Qualified Leads Provided - No Cold Calling
• Weekly Commission Pay + Performance Bonuses
• Full Training & Mentorship
• Leadership & Advancement OpportunitiesWhat You'll Do
As a Member Services Representative, you'll serve as a trusted resource for members seeking information and assistance with their available benefits.Member Support & Customer Service
  • Meet with members through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain life, accident, and supplemental health insurance benefits clearly and professionally
  • Help members understand options based on their individual and family needs
  • Guide eligible members through applications and enrollment
  • Provide ongoing customer service following enrollment
Build Long-Term Member Relationships
  • Develop trust through professionalism, communication, and exceptional service
  • Follow up with members regarding benefit questions and service needs
  • Conduct policy reviews and assist with beneficiary updates when appropriate
  • Help members navigate policy changes and claims-related questions
  • Maintain consistent communication and long-term client relationships
Maintain Records & Professional Standards
  • Maintain accurate digital client records and documentation
  • Manage appointments and follow-up activities
  • Follow company procedures and applicable state requirements
  • Protect confidential client information
  • Deliver a professional experience during every interaction
Why Join AO?
🏠 100% Remote Work
Work from home while building a career in a fully virtual environment.
  • No daily commute
  • Virtual client appointments
  • Remote training and mentorship
  • Modern digital systems and technology
  • Collaborative team environment
Flexible Schedule
Build a schedule around your professional and personal goals while maintaining the consistency and accountability needed to succeed.
📞 Qualified Leads Provided
Focus on helping members who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
This opportunity offers:
  • Weekly commission-based pay
  • Performance bonus opportunities
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities
  • Performance-based recognition and incentives

This is a performance-based, commission opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.No Experience? We'll Train You.
You do not need previous insurance experience to be considered.
Our training and development program includes:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Benefits and product education
  • Customer service training
  • Virtual appointment and enrollment training
  • Weekly coaching and professional development
  • One-on-one mentorship
  • Leadership development opportunities

We're looking for people who are coachable, dependable, motivated, and willing to learn.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional conferences and recognition events
  • Performance-based incentive travel
  • Long-term career advancement opportunities
Who We're Looking For
You may be a great fit if you:
  • Enjoy helping people and solving problems
  • Have strong communication and active-listening skills
  • Provide friendly, professional customer service
  • Are dependable and accountable
  • Have strong organization and time-management skills
  • Are comfortable learning new technology
  • Can work independently from home
  • Have a positive, growth-oriented attitude
  • Are coachable and willing to continuously improve
  • Want an opportunity to advance based on performance

Previous experience in customer service, member services, call centers, hospitality, retail, healthcare, education, banking, administrative support, military service, client relations, or sales can transfer well to this role-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.Career Growth & Leadership Opportunities
This position can be the starting point for a long-term career.
Representatives who demonstrate strong performance, consistency, and leadership potential may have opportunities to advance into:
Member Services → Senior Representative → Benefits Specialist → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance and leadership development-not seniority.Interview Process
Our hiring process is completely virtual.
Qualified candidates will complete a brief career overview explaining the opportunity, compensation structure, licensing requirements, training, and advancement potential.
Candidates interested in continuing can then schedule a live Zoom interview with our hiring team.Ready to Start Your Remote Career?
If you're looking for a 100% work-from-home customer service opportunity where you can help members, receive comprehensive training, build valuable professional skills, and create long-term career growth, we'd love to hear from you.
Apply today to be considered for our Remote Member Services Representative opportunity.Serve Members. Help Families. Grow Your Career From Home. 🚀