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Service Appointment Coordinator Jobs in Raleigh, NC

Appointment Coordinator, Customer Relations Specialist, Dispatcher, Porter, Courtesy Vehicle Driver ... Set up appointments for service customers. * Answer telephones quickly in a friendly and personable ...

Appointment Coordinator, Customer Relations Specialist, Dispatcher, Porter, Courtesy Vehicle Driver ... Set up appointments for service customers. * Answer telephones quickly in a friendly and personable ...

HVAC Service Coordinator

Raleigh, NC ยท On-site

$17.50 - $22.75/hr

Schedule service appointments, dispatch technicians, and manage multiple service calendars and ... Required: 1-2 years of administrative, dispatch, or service coordination experience in a trade or ...

Client Service Coordinator

Raleigh, NC ยท On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position ... appointment scheduling and correspondence; answer all incoming calls and direct/take messages ...

Client Service Coordinator

Wake Forest, NC ยท On-site

$15.50 - $20.25/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks or until a ... scheduling future appointments. * Manage the finances by maintaining accurate balances and ...

Client Service Coordinator

Raleigh, NC ยท On-site

$17.50 - $22.75/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... scheduling future appointments. ยท Manage the finances by maintaining accurate balances and ...

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Service Appointment Coordinator information

See Raleigh, NC salary details

$8

$17

$27

How much do service appointment coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service appointment coordinator in Raleigh, NC is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What are popular job titles related to Service Appointment Coordinator jobs in Raleigh, NC?

For Service Appointment Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Appointment Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Service Appointment Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Appointment Coordinator jobs?

Cities near Raleigh, NC with the most Service Appointment Coordinator job openings:

Service Support Specialist

KENLY FORD INC

Kenly, NC

$13 - $16/hr

Full-time

Re-posted 21 days ago


Job description

Oversee Red Cap program, provide operational support to the Service Department. Roles will include: Appointment Coordinator, Customer Relations Specialist, Dispatcher, Porter, Courtesy Vehicle Driver. Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time reports and records relative to functions of the business. Receive payments from customers and always provide courteous customer service.   
 
 FUNCTIONS:

  • Pick up and deliver customer vehicles. 
  • Set up appointments for service customers.
  • Answer telephones quickly in a friendly and personable manner.
  • Receive payments from customers and operate cash register.
  • Make change, cash checks and issue receipts to customers.
  • Balance cash drawer and verify cash on hand each day at day end for bank deposit.
  • Handle customer complaints with integrity and poise. Resolve complaints or refer complaining customer to the appropriate individual for further communication.
  • Refer customers who have additional questions about their repair order to the service advisor or service manager.
  • Close repair orders and service tickets each day.
  • Daily filing and record keeping.
  • Perform any other special duties requested by the general manager, controller or other department managers.
 
MINIMUM QUALIFICATIONS:

  • A minimum of one year of experience in related field.
  • Ability to understand and follow instructions in English.
  • Computer experience and knowledge using various programs.
  • Must have valid driver's license and maintain a clean driving record.