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Service Appointment Coordinator Jobs in Raleigh, NC

UHealthSolutions Inc

Care Coordinator - Full Time

Butner, NC · On-site

$14.50 - $19.75/hr

POSITION SUMMARY The Care Coordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The Care Coordinator is responsible for ...

Ampcus

Customer Care Coordinator

Cary, NC · On-site

$18.25 - $24/hr

Communicate appointment updates and service status to customers. * Troubleshoot basic system or ... Experience coordinating field service or dispatch activities. Additional Information: * Initial ...

Sauna House Raleigh

Guest Service Coordinator

Raleigh, NC · On-site

$23 - $27/hr

Nights and Weekend availability preferred Job Summary As a Guest Service Coordinator, you are the ... Manage and create appointments to maximize the bathhouse space, ensuring the house feels vibrant ...

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Service Appointment Coordinator information

See Raleigh, NC salary details

$8

$17

$27

How much do service appointment coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service appointment coordinator in Raleigh, NC is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Service Appointment Coordinator vs Service Advisor?

AspectService Appointment CoordinatorService Advisor
CredentialsTypically requires customer service experience, basic technical knowledge, and scheduling skillsRequires automotive service training, certifications (like ASE), and strong technical understanding
Work EnvironmentOffice or service department, focusing on scheduling and customer communicationService bay area, interacting directly with customers and technicians
Employer & Industry UsageUsed in automotive dealerships and repair shops for scheduling appointmentsCommonly found in auto service centers, dealerships, and repair shops
Search & Comparison IntentPeople compare roles related to scheduling and customer service in auto repairPeople compare roles involving customer interaction and technical consultation

The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.

What are popular job titles related to Service Appointment Coordinator jobs in Raleigh, NC?

For Service Appointment Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Appointment Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Service Appointment Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Appointment Coordinator jobs?

Cities near Raleigh, NC with the most Service Appointment Coordinator job openings:

Service Appointment Coordinator jobs near you

Scheduling Coordinator

Lightwave Dental Management LLC

Wake Forest, NC • On-site

$19 - $22/hr

Full-time

Posted 14 days ago

Lightwave Dental rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

At Triangle Family Dentistry, we always want our patients to feel comfortable in our office. Our compassionate, judgment-free team is committed to building strong relationships with each of our patients to create personalized treatment plans that treat dental issues at their source. Dentistry is not just a profession to us, it's a true passion, and we believe this shines through in the care we provide to our patients every single day!
Position Summary:
The Scheduling Coordinator will be responsible for checking out patients and collecting outstanding balances, reviewing the schedule, and making appointments, and answering the phones and calling insurance companies. There may be other tasks required as necessary that fall outside of the typical Scheduling Coordinator role. Examples include reviewing treatment plans and serving as the backup to other front office positions.
Responsibilities:
  • Answering phone calls, creating appointments for both new and existing patients
  • Collect all monies due for services rendered
  • Call insurance companies to get accurate benefit breakdowns and enter all info into Practice Management Software (Dentrix)
  • Review/audit patients and update status in Dentrix
  • Review upcoming schedules for accuracy of appointments and frequency limitations
  • Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements
  • Confirm appointments not confirmed through Yapi software
  • Scan EOB's and call doctors to request updated Pano x-rays
  • Create dental claims and electronically send each day
  • Accurately correspond with patients verbally and via email
  • Oversee appointment schedule to create a seamless yet productive day
  • Coordinate and collaborate with clinical team to ensure seamless patient management experience
  • Present treatment plans when necessary
  • Respond to doctors, patients, and employee concerns and inquiries and seek assistance when necessary
  • General office duties and other duties as required

Qualifications:
  • 1 or more years of administrative assistant/front office/patient advocate experience, preferably in a dental or medical setting
  • Computer proficiency including Microsoft Office Suite, Practice Management Software (such as Dentrix), and the ability to learn new programs
  • Is well-organized and able to prioritize multiple tasks and responsibilities
  • Ability to demonstrate independent thinking and exercise good/sound judgment
  • Ability to perform frequent, repetitive work with attention to detail
  • Ability to be flexible and accept different work assignments with a positive approach
  • Ability to follow instructions and take responsibility for own actions
  • Ability to exercise confidentiality with patients and patient care
  • Ability to work both independently and in a team environment

What Lightwave Dental employees say

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