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Success Coordinator Jobs in Raleigh, NC (NOW HIRING)

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Partner with Sales, the customer, and other internal departments, coordinating project ...

New

Wolters Kluwer

Customer Success Manager

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Partner with Sales, the customer, and other internal departments, coordinating project ...

New

Wolters Kluwer

Customer Success Manager

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Partner with Sales, the customer, and other internal departments, coordinating project ...

New

DomainTools

Customer Success Manager

Raleigh, NC

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager role includes but is not limited to the following responsibilities ... Act as the internal voice of the customer during high-severity support cases, coordinating across ...

DomainTools

Customer Success Manager

Raleigh, NC · Remote

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager role includes but is not limited to the following responsibilities ... Act as the internal voice of the customer during high-severity support cases, coordinating across ...

LHH US

Customer Success Program Specialist

Raleigh, NC · On-site

$38 - $42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Program Specialist Contract-to-Hire | $70,000-$80,000 Location: Raleigh, NC ... Program & Project Coordination * Manage customer programs from order placement through delivery.

Clever Devices Ltd.

Senior Customer Success Manager

Apex, NC · On-site

$120K - $150K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Senior Customer Success Manager plays a critical leadership role in driving exceptional ... coordinating response strategies with extreme precision across internal teams and client ...

EDB

Principal Customer Success Manager

Raleigh, NC · On-site

Oversee and lead the coordination of EDB resources and escalate account issues for successful ... Success, Sales, Consulting, Customer Advocacy, or relevant experience * Highly skilled experience ...

Carrier Enterprise

Customer Success Advocate

Knightdale, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Advocate Carrier Enterprise (CE) is a national distributor of residential and ... Communicating and coordinating with colleagues as necessary to ensure customer satisfaction.

G2 Venture Partners

Senior Manager, Customer Success

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not a coordination or liaison role. You elevate account strategy, lead a team of Customer Success Reps with a high bar, and operate as a strong cross-functional partner to Sales, Product, and ...

Veradigm

Expert Client Success Manager

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tactical coordination of complex Veradigm Services Initiatives Ensures client regulatory ... success stories and outcomes improvements Participates actively in client Quarterly Business ...

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Showing results 1-20

All JobsSuccess JobsSuccess Coordinator JobsSuccess Coordinator Jobs in Raleigh, NC

Success Coordinator information

See Raleigh, NC salary details

$28.2K

$48.5K

$73.4K

How much do success coordinator jobs pay per year?

As of Aug 19, 2026, the average yearly pay for success coordinator in Raleigh, NC is $48,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a success coordinator?

A Success Coordinator is a professional responsible for supporting clients or customers to achieve their desired outcomes with a company’s products or services. They serve as a point of contact, guiding clients through onboarding, addressing concerns, and ensuring satisfaction. Success Coordinators often collaborate with internal teams to resolve issues and implement improvements based on client feedback. Their primary goal is to foster long-term relationships and drive customer retention by helping clients succeed.

What skills and qualifications are needed to thrive as a success coordinator?

To thrive as a Success Coordinator, you need strong organizational abilities, customer service expertise, and often a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and data tracking systems is typically required. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These skills ensure positive client experiences, effective coordination, and the achievement of organizational goals.

How does a success coordinator typically collaborate with other departments to support client outcomes?

Success Coordinators work closely with teams such as Sales, Customer Support, and Product Management to ensure clients have a seamless experience. They act as a bridge, communicating client feedback and needs to relevant departments, and coordinating resources to address challenges. This cross-functional collaboration helps tailor solutions, resolve issues efficiently, and foster long-term client satisfaction. Strong communication and relationship-building skills are essential, as Success Coordinators often facilitate meetings and updates between teams.

What is the difference between Success Coordinator vs Customer Success Specialist?

AspectSuccess CoordinatorCustomer Success Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldSimilar; often requires a bachelor's degree in business or related area
Work EnvironmentOffice setting, client-facing interactions, project managementOffice or remote, focused on client retention and support
Employer & Industry UsageUsed across various industries including SaaS, healthcare, and financeCommonly found in SaaS and technology sectors
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsComparing customer-focused roles in client success teams

Both Success Coordinators and Customer Success Specialists focus on client satisfaction and retention. Success Coordinators often handle onboarding and project management, while Customer Success Specialists focus more on ongoing support and relationship building. The roles overlap in skills and industry usage, but their primary focus areas differ slightly, making them complementary roles within customer success teams.

What cities near Raleigh, NC are hiring for Success Coordinator jobs?

Cities near Raleigh, NC with the most Success Coordinator job openings:

Success Coordinator jobs near you

First Year Experience Coordinator

William Peace University

Raleigh, NC • On-site

Full-time

Re-posted 20 days ago

Job description

Positing Details
Position Information
Position Title:
First Year Experience Coordinator
Posting Number:
WPU0061117
University Information:
William Peace University ("Peace") provides a culture that fosters an energized team environment, builds on our strengths, promotes creativity and innovation, and encourages respect and open communication. We value our faculty and staff. We know they are important and vital to the growth of our university and culture. Senior leadership is personally dedicated to the professional growth and development of each employee. We want to help you build your career, while ensuring you have great work-life balance and flexibility.
We teach our students the skills needed for ethical citizenship, not just in the classroom, but by example. We believe in giving back to our community, and our employees take pride in working at Peace.
Department:
Academic and Career Advising
Purpose of Department:
The Center for Student Success is a combination of Academic and Career Advising, Academic Support/Tutorial Services and First Year Experience/Retention and is designed to be a one stop shop for assisting students be successful at PEACE.
Summary of Position:
Reporting to the Dean of Student Success, the First-Year Experience (FYE) Coordinator supports academic transition, success, and belonging for first-year and transfer students at Peace. The FYE Coordinator is a member of the Center for Student Success staff, provides coordination for First-Year Experience programming, manages early alert and outreach efforts focused on belonging, oversees transfer initiatives that foster community, assists students with academic issues, and serves as a resource to all students.
Essential duties and responsibilities:
Program Development and Coordination
  • Coordinate and implement comprehensive first-year Experience (FYE) programming that supports the academic, cultural, and social needs of first-year and transfer students (e.g., workshops, events, and co-curricular activities across the first year). Ensure the programming aligns with institutional priorities related to student success, equity, and retention.
  • Develop and coordinate transfer initiatives that promote belonging and successful transition (e.g., transfer welcome events, affinity programming, mentoring, targeted communications).
  • Develop initiatives that foster success and belonging for first-generation college students, in collaboration with campus partners and student success staff.

Collaboration and Community Building
  • Collaborate with faculty, staff, and student leaders to design and facilitate programs that foster a sense of community and belonging among first-year and transfer students.
  • Promote a welcoming, inclusive environment that fosters student engagement and connects students to campus resources.
  • Actively seek ways to be accessible to students through campus outreach, programming, and one-on-one meetings.
  • Serve as a liaison to FYS 100 faculty, working closely with course instructors to align FYE programming, FYS 100 content, and student support resources.
  • Serve on the new student onboarding committee; assist with planning and implementing new student orientation and welcome week activities to support a smooth transition for incoming students.
  • Support student retention efforts and serve on committees related to first-year, transfer, and student success initiatives as assigned

Student Support and Outreach
  • Coordinate outreach and follow-up for first-year and transfer students who are flagged for concerns related to belonging (e.g., social isolation, campus disengagement, cultural or social adjustment), via the university's retention/alert system).
  • Maintain student records in accordance with FERPA and institutional policies.

Assessment, Supervision, and Reporting
  • Assess the effectiveness of FYE and transfer initiatives by tracking data such as student participation, program and learning outcomes, and attainment of goals; prepare reports as required.
  • Select, train, supervise, and evaluate FYE Peer Mentors.
  • Teach FYS 295/395/495 peer mentor training course
  • Other duties as assigned.

Minimum Qualifications:
  • Master's Degree, in Counseling, Education, or related field
  • Experience working with undergraduate students in a teaching, advising, or student support capacity.
  • Understanding of retention best practices

Preferred Qualifications:
  • Experience designing or facilitating first-year or transition programs that emphasize belonging.
  • Experience supporting transfer students or transfer-student initiatives.
  • Experience with retention management or early alert system (such as Starfish)
  • Experience supervising students

Hours per week:
40 hours
Job Posting Date:
07/28/2026
Priority Deadline:
08/11/2026
Priority Deadline Information:
Priority consideration will be given to applications received by the Priority Date; however, applications will be accepted until the position is filled.

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