ZipRecruiter

Log In

1

On Call Coordinator Jobs in Raleigh, NC (NOW HIRING)

Divers Alert Network

Claims Coordinator

Durham, NC · On-site

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... Participate in a rotating on-call schedule, including providing 24-hour emergency benefit ...

DAN

Claims Coordinator

Durham, NC · Hybrid

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... Participate in a rotating on-call schedule, including providing 24-hour emergency benefit ...

DAN

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... on-call schedule, including providing 24-hour emergency benefit verification support. • Pursue ...

Amedisys, Inc.

Hospice RN On-Call Weekend

Garner, NC · On-site

$83K - $87K/yr

Completes, coordinates and revises the total plan of care and maintains continuity of patient care ... Performs on-call responsibilities and on-call services to patients/families as assigned. * Performs ...

HonorBridge

Family Support Coordinator

Chapel Hill, NC · On-site

$19.25 - $26/hr

Schedule & Travel Expectations * On-call role requiring 16-hour call shifts * Must be prepared to ... As a Family Support Coordinator, you'll have the privilege of walking alongside families during ...

HonorBridge

Family Support Coordinator

Chapel Hill, NC

$19.25 - $26/hr

Schedule & Travel Expectations * On-call role requiring 16-hour call shifts * Must be prepared to ... As a Family Support Coordinator, you'll have the privilege of walking alongside families during ...

HonorBridge

Family Support Coordinator

Chapel Hill, NC · On-site

$19.25 - $26/hr

Schedule & Travel Expectations * On-call role requiring 16-hour call shifts * Must be prepared to ... As a Family Support Coordinator, you'll have the privilege of walking alongside families during ...

Amedisys, Inc.

Hospice RN On-Call Weekend

Garner, NC

$83K - $87K/yr

Completes, coordinates and revises the total plan of care and maintains continuity of patient care ... Performs on-call responsibilities and on-call services to patients/families as assigned. * Performs ...

next page

Showing results 1-20

All JobsOn Call JobsOn Call Coordinator JobsOn Call Coordinator Jobs in Raleigh, NC

On Call Coordinator information

See Raleigh, NC salary details

$10

$22

$43

How much do on call coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call coordinator in Raleigh, NC is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What does an On Call Coordinator do?

An On Call Coordinator is responsible for managing after-hours scheduling, handling urgent client or employee concerns, and ensuring smooth communication between staff and management. They coordinate shift coverage, respond to emergency calls, and address any immediate business needs. This role is common in industries like healthcare, home care, and customer service, where 24/7 support is required. Strong organizational and problem-solving skills are essential for success in this position.

What does a typical shift or day look like for an On Call Coordinator?

A typical shift for an On Call Coordinator involves responding promptly to scheduling requests or emergencies, monitoring open shifts, and ensuring critical staffing coverage by communicating with employees and supervisors. You may coordinate last-minute changes, handle urgent client or staff concerns, and document all adjustments in scheduling systems. The role often requires multitasking, prioritizing competing demands, and maintaining accurate records after hours or on weekends. It's a dynamic position that relies on quick thinking and strong people skills to keep operations running smoothly outside of standard office hours.

What are the key skills and qualifications needed to thrive in the On Call Coordinator position, and why are they important?

To thrive as an On Call Coordinator, you need excellent organizational skills, attention to detail, and typically a background in scheduling or administrative support. Familiarity with scheduling software, customer relationship management (CRM) systems, and sometimes HIPAA compliance (in healthcare settings) is advantageous. Outstanding communication, problem-solving abilities, and the capacity to stay calm under pressure help set top candidates apart. These skills ensure effective coordination of staff coverage, prompt response to urgent needs, and smooth operations during non-standard hours.

What is the role of an On Call Coordinator?

An On Call Coordinator is responsible for managing and scheduling staff to be available outside regular working hours to handle urgent issues or emergencies. They coordinate communication between teams, ensure coverage, and may use scheduling tools or communication systems to respond promptly to on-call needs.

What job categories do people searching On Call Coordinator jobs in Raleigh, NC look for?

The top searched job categories for On Call Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for On Call Coordinator jobs?

Cities near Raleigh, NC with the most On Call Coordinator job openings:

On Call Coordinator jobs near you
Infographic showing various On Call Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,146 per year, or $22.7 per hour.

Claims Coordinator

Divers Alert Network

Durham, NC • On-site

Other

Posted 8 days ago

Job description

Claims Coordinator
 
POSITION OVERVIEW


FLSA:    Non-Exempt, Full Time


Department:    Claims


Primary Worksite:    6 West Colony Place, Durham, NC


Supervisory Responsibilities:    None


Reports to:    Claims, QA & Compliance Officer


JOB SUMMARY


The Claims Coordinator is responsible for overseeing and efficiently processing member benefit and insurance claims. You will work closely with insurance carriers, members, and healthcare providers to ensure that claims are handled in a timely and accurate manner. 
Supports DAN members throughout the claims process by coordinating with insurance carriers and facilitating timely and accurate claim handling. Calculates applicable benefits and prepares claim recommendations for underwriter review and final determination.


Common duties include reviewing claim forms, verifying information, contacting members and providers to gather additional information, developing recommendations, and forwarding claims to carriers for payment. The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers.


CORE RESPONSIBILITIES


•    Verify coverage, calculate benefit payments, and communicate claim determinations to members and providers.
•    Review and validate claim submissions for accuracy, completeness, and compliance with applicable requirements.
•    Coordinate with members, insurance adjusters, and other stakeholders to obtain required documentation and information.
•    Review, compile, and organize claim documentation for submission to the appropriate carrier.
•    Process claims in a timely manner while maintaining accurate and complete records within the department’s claims management system.
•    Prepare claim recommendations (pay/deny) and forward processed claims to the appropriate carrier for determination.
•    Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases.
•    Support members by helping ensure needed care and services are provided promptly and professionally; guide members through the claims process and assist in resolving issues or discrepancies.
•    Serve as a liaison between DAN Medical Services, DAN Claims, and third-party assistance companies for emergent cases and situations requiring coordinated support.
•    Participate in a rotating on-call schedule, including providing 24-hour emergency benefit verification support.
•    Pursue subrogation opportunities and other potential reimbursement avenues through third-party carriers.
•    Adhere to all policies and procedures outlined in the DAN Employee Handbook.
•    Perform additional duties and responsibilities as assigned.


MINIMUM QUALIFICATIONS
•    Bachelor’s degree or a minimum of 5 years of experience in claims, customer service, or a related field
•    Proficiency in Microsoft Office® applications
•    Strong verbal and written communication skills, including professional phone etiquette
•    Excellent organizational, time management, and problem-solving abilities with strong attention to detail
•    Ability to handle sensitive information with confidentiality and professionalism.
•    Ability to obtain and maintain required insurance licensing (training and associated costs provided by DSI


Work Environment
Hybrid work arrangement is available with this role, 2 days remote and 3 days in office, post the 90-day probationary period.