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Client Success Coordinator Jobs in Raleigh, NC (NOW HIRING)

Aligned TG

Cloud Engagement Manager

Raleigh, NC · On-site

... coordinating across delivery teams, architects, engineers, and AWS partner resources. • Drive ... client trust. • Track performance against KPIs, budgets, and success metrics while driving ...

ATAVAS, INC

Director of Utilities, Raleigh

Raleigh, NC · On-site

Responsibilities include coordination, communication, and enforcement of Company and Practice Area ... Collaborate with Practice Area Lead, Chief Growth Officer, and Client Success Managers to ensure ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

Partner with Sales, the customer, and other internal departments, coordinating project ... Assess, research, and address post-project inquiries from customers, Sales, and Client Support.

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

Partner with Sales, the customer, and other internal departments, coordinating project ... Assess, research, and address post-project inquiries from customers, Sales, and Client Support.

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

Partner with Sales, the customer, and other internal departments, coordinating project ... Assess, research, and address post-project inquiries from customers, Sales, and Client Support.

Hansoninc

Deputy CAD Administrator

Raleigh, NC · On-site +1

$50/hr

The belief in sustainability within our company's practices creates a focus on client success and ... System Administration & Coordination * Assist with software installations, version updates, and ...

UG2

Administrative Coordinator

Durham, NC · On-site

You contribute directly to the success of our tenants and their ground-breaking scientific ... We take pride in exceeding client expectations and fostering a culture of continuous improvement.

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Client Success Coordinator information

See Raleigh, NC salary details

$28.2K

$48.5K

$73.4K

How much do client success coordinator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success coordinator in Raleigh, NC is $48,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Raleigh, NC?

The most popular types of Client Success jobs in Raleigh, NC are:

What are popular job titles related to Client Success Coordinator jobs in Raleigh, NC?

For Client Success Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Client Success Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Success Coordinator jobs?

Cities near Raleigh, NC with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $48,494 per year, or $23.3 per hour.

Cloud Engagement Manager

Raleigh, NC • On-site

Aligned TG
See more jobs at Aligned TGexternal

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. The Cloud Engagement Manager will lead enterprise-level AWS engagements focused on migration, modernization, and AI-driven transformation, ensuring client satisfaction and successful execution of multiple projects.
Responsibilities:
• Act as the primary point of contact and trusted advisor for enterprise clients during active AWS engagements.
• Oversee multiple concurrent projects, coordinating across delivery teams, architects, engineers, and AWS partner resources.
• Drive overall client satisfaction, ensuring each engagement achieves its business and technical outcomes.
• Facilitate project governance, including steering committees, executive updates, and financial reporting.
• Collaborate with AWS account teams and Aligned TG sales leadership to identify and shape new opportunities.
• Ensure delivery excellence across all engagements by aligning scope, timelines, resources, and client expectations.
• Translate complex technical initiatives into business value statements that resonate with executive stakeholders.
• Proactively identify risks and manage mitigation strategies to maintain momentum and client trust.
• Track performance against KPIs, budgets, and success metrics while driving continuous improvement.
• Contribute to internal playbooks, templates, and methodologies that elevate Aligned TG’s engagement management practices.
Qualifications:
Required:
• 8+ years of experience managing enterprise cloud or technology programs, preferably within AWS, consulting, or MSP environments.
• Proven success delivering complex AWS initiatives, including cloud migrations, modernization, or AI/ML-driven projects.
• Strong background in client relationship management and executive-level communication.
• Demonstrated ability to manage multiple concurrent projects with cross-functional teams.
• Experience with cloud delivery methodologies (Agile, Scrum, hybrid) and program governance.
• Financial literacy and experience managing budgets, forecasts, and profitability metrics.
• Solid understanding of AWS core services, cloud architecture principles, and modernization strategies.
• Ability to connect technology outcomes to business value and strategic objectives.
• Familiarity with FinOps practices and AWS Well-Architected Framework.
• AWS Certified Cloud Practitioner required; AWS Solutions Architect Associate or higher preferred.
• Comfortable working closely with technical delivery teams and AWS field organizations.
• Exceptional communication, presentation, and interpersonal skills with executive presence.
• Strong business acumen and strategic mindset with an ability to influence at all levels.
• Skilled in expectation management, negotiation, and conflict resolution.
• Collaborative leader who motivates teams and fosters a culture of accountability and excellence.
• Highly organized, proactive, and resilient under pressure.
• Customer-obsessed, outcome-driven, and focused on long-term client success.
• Confident yet humble—embodying Aligned TG’s “Team AWSome” culture of learning and shared achievement.
• Passionate about technology, transformation, and continuous improvement.
• Thrives in dynamic, fast-paced environments with multiple high-priority initiatives.
Preferred:
• PMP, PgMP, or Agile (Scrum Master / SAFe) certification.
• Prior experience within AWS Partner Network (APN) organizations or AWS Professional Services.
• Exposure to enterprise AI/ML, analytics, or data platform modernization initiatives.
• Familiarity with CRM and pipeline management tools such as Salesforce or HubSpot.
Company:
Aligned Technology Group (Aligned TG) is an AWS Advanced Tier Consulting Partner specializing exclusively in AWS. Founded in 2022, the company is headquartered in Raleigh, USA, with a team of 11-50 employees. The company is currently Early Stage.

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