Director, Retail Sales
Raleigh, NC · On-site
Attain and exceed sales quota of new Jet Club and Fractional customers * Create new sales ... Proven track record of success selling fully cycle high value services * Interpersonal skills with ...
Director, Retail Sales
Raleigh, NC · On-site
Attain and exceed sales quota of new Jet Club and Fractional customers * Create new sales ... Proven track record of success selling fully cycle high value services * Interpersonal skills with ...
Director, Retail Sales
Raleigh, NC · On-site
Attain and exceed sales quota of new Jet Club and Fractional customers * Create new sales ... Proven track record of success selling fully cycle high value services * Interpersonal skills with ...
Director, Retail Sales
Raleigh, NC · On-site
Attain and exceed sales quota of new Jet Club and Fractional customers * Create new sales ... Proven track record of success selling fully cycle high value services * Interpersonal skills with ...
Fractional Customer Success information
See Raleigh, NC salary details
$31.6K - $41.1K
4% of jobs
$41.1K - $50.6K
10% of jobs
$57.2K is the 25th percentile. Wages below this are outliers.
$50.6K - $60.1K
16% of jobs
$60.1K - $69.6K
15% of jobs
The median wage is $73.2K / yr.
$69.6K - $79.1K
14% of jobs
$79.1K - $88.6K
14% of jobs
$91.2K is the 75th percentile. Wages above this are outliers.
$88.6K - $98.1K
10% of jobs
$98.1K - $107.6K
10% of jobs
$107.6K - $117.1K
4% of jobs
$117.1K - $126.6K
2% of jobs
$126.6K - $136.1K
2% of jobs
$31.6K
$80.7K
$136.1K
How much do fractional customer success jobs pay per year?
As of Aug 25, 2026, the average yearly pay for fractional customer success in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.
What is a fractional customer success manager?
A Fractional Customer Success Manager is a professional who works with multiple companies on a part-time or contract basis to help improve customer satisfaction, retention, and growth. Unlike full-time employees, fractional customer success managers provide their expertise to several organizations, typically focusing on optimizing customer journeys, onboarding, and relationship management. This flexible arrangement allows businesses to access experienced talent without the commitment or cost of hiring a full-time staff member. It's ideal for startups and small businesses looking to scale their customer success efforts efficiently.
How does a fractional customer success professional typically integrate with existing teams and processes?
A Fractional Customer Success professional usually works on a part-time or contract basis, collaborating closely with in-house teams to support customer retention and satisfaction goals. They often participate in regular team meetings, leverage the company’s CRM tools, and align with established customer communication workflows, while bringing external expertise and fresh perspectives. Integration involves clear communication of objectives, understanding company culture, and quickly building rapport with both internal stakeholders and clients. This flexible arrangement allows organizations to benefit from specialized skills without a full-time commitment.
What are the key skills and qualifications needed to thrive as a fractional customer success manager, and why are they important?
To thrive as a Fractional Customer Success Manager, you need a strong background in account management, problem-solving, and customer relationship building, often supported by experience in SaaS or B2B environments. Familiarity with CRM platforms like Salesforce or HubSpot and customer success tools such as Gainsight or ChurnZero is typically required. Excellent communication, adaptability, and self-management skills set top performers apart in this flexible, client-facing role. These capabilities are crucial for driving client retention and satisfaction while efficiently managing multiple accounts across different organizations.
What is the difference between Fractional Customer Success vs Customer Success Manager?
| Aspect | Fractional Customer Success | Customer Success Manager |
|---|---|---|
| Credentials | Relevant experience, industry knowledge, possibly certifications | Typically requires a bachelor’s degree, customer success certifications often preferred |
| Work Environment | Part-time or contract basis, often remote, serving multiple clients | Full-time, in-house or remote, focused on a single company's customers |
| Employer & Industry Usage | Used by SaaS and tech companies to supplement teams | Common in SaaS, tech, and service industries for ongoing customer engagement |
In summary, Fractional Customer Success professionals work on a part-time or contract basis, managing multiple clients' customer success needs, while Customer Success Managers are full-time employees dedicated to a single company's customers. Both roles require relevant experience, but their work settings and commitments differ significantly.
What are popular job titles related to Fractional Customer Success jobs in Raleigh, NC?
For Fractional Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Fractional Customer Success jobs in Raleigh, NC look for?
The top searched job categories for Fractional Customer Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Fractional Customer Success jobs?
Cities near Raleigh, NC with the most Fractional Customer Success job openings:
Director, Retail Sales
Raleigh, NC • On-site
EXCLUSIVE JETS LLC
Full-time
Re-posted 11 days ago
Job description
Summary and Objective
The Director of Retail Sales is responsible for selling new Jet Club and Fractional customers in their location and across the country. The Sales Director of Retail Sales is expected to generate prospects, define and develop new business opportunities and maintain a healthy pipeline through aggressive prospecting to achieve set quota.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Skills and Abilities
Work Environment
EEO Statement
flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.
Required education and experience
The Director of Retail Sales is responsible for selling new Jet Club and Fractional customers in their location and across the country. The Sales Director of Retail Sales is expected to generate prospects, define and develop new business opportunities and maintain a healthy pipeline through aggressive prospecting to achieve set quota.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Attain and exceed sales quota of new Jet Club and Fractional customers
- Create new sales opportunities through cold calling via phone call, text, and email
- Research prospective members utilizing the company database and external sources as provided to improve quality of logged information and lead scoring
- Educate, consult, and advise prospects on private aviation with focus on flyExclusive Jet Club product & Fractional products
- Manage existing customer renewal sales for select accounts
- Represent the company at various community and business meetings to promote the company
- Identify and pursue targeted verticals for relationship and referral partners
- Keep CRM system up to date with information uncovered on prospects during the analysis and qualifying stages
- Effectively manage lead lifecycles and execute appropriately timing outreach
Skills and Abilities
- Proven track record of success selling fully cycle high value services
- Interpersonal skills with an emphasis on effective communication skills in both oral and written forms
- Resiliency under pressure of sales environment
- Ability to communicate clearly and effectively through phone, email, and personal correspondence
- Proficient knowledge of Microsoft Office Suites
- Proficient critical thinking and presentation skills
- Basic Understanding of Computer Applications and Data Entries.
- Ability to multitask, prioritize, and manage time effectively
Work Environment
- Typical office and computer lab environment with frequent interruptions.
- Occasional travel may be required for team meetings, training, or company events.
EEO Statement
flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.
Required education and experience
- Bachelor's or Master's degree in Marketing, Sales, Business Administration, or a related field
- 8+ years of experience in sales or marketing, ideally within luxury, aviation, or high-consideration B2C industries
- Expertise in HubSpot, Salesforce, or equivalent CRM platforms
- Proven track record of success in high volume lead generation
- Excellent communication skills with a collaborative mindset and executive presence.
- Must be authorized to work lawfully in the United States without sponsorship.
- Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.