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Client Success Associate Jobs in Ohio (NOW HIRING)

Cintrifuse

Client Success Associate

Cincinnati, OH · On-site

$60 - $80/hr

Client Success AssociateAbout this role As a Client Success Associate at Soundtrace, you'll be the operational backbone for the clients who rely on us to run their hearing conservation programs. From ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

Client Success Associate The next Columbus Client Success cohort start date is in January 2027! Our 2026 cohorts are now full. Arrive Logistics is a leading transportation and technology company in ...

Drips

Client Success Manager

Cleveland, OH · On-site +1

Determine meaningful performance trend insights and optimization recommendations, partnering with a Client Success Associate to provide you with supplemental performance details. Client Communication

Drips

Client Success Manager

Cleveland, OH · On-site +1

Determine meaningful performance trend insights and optimization recommendations, partnering with a Client Success Associate to provide you with supplemental performance details. Client Communication

84.51°

Manager, Client Success (P4142)

Cincinnati, OH · On-site

Manage, coach, and develop a small team of Client Success associates, including performance management, capability development, and ongoing support * Build and maintain senior-level relationships ...

greenpath, inc.

Client Success Specialist

Fairborn, OH · On-site

$16.50 - $17.50/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Associate's degree preferred; Bachelor's degree may substitute for experience. * A strong sense of ...

greenpath, inc.

Client Success Specialist

Columbus, OH · On-site

$16.50 - $17.50/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Associate's degree preferred; Bachelor's degree may substitute for experience. * A strong sense of ...

84.51°

Lead Client Success Manager (P3880)

Cincinnati, OH · On-site

$17.75 - $19.75/hr

As Lead Client Success Manager, you are the account quarterback, internally and externally to a ... Below is a list of some of the benefits we offer our associates: * Health: Medical: with ...

Acxiom

Customer Success Manager - Adobe

Columbus, OH · On-site

Client Relationship Leader/Driver * Proven ability to work independently to understand client ... At Acxiom, our values begin with our associates, who are the single most important driver of our ...

BDO

D365 Client Relationship Manager

Akron, OH · On-site

Captures business objectives, priorities, and success criteria; maintain a shared client success ... Supports, mentors, and guides associates/senior associates supporting client delivery; contribute ...

BDO USA

D365 Client Relationship Manager

Akron, OH · On-site

Captures business objectives, priorities, and success criteria; maintain a shared client success ... Supports, mentors, and guides associates/senior associates supporting client delivery; contribute ...

BDO

D365 Client Relationship Manager

Akron, OH · On-site

Captures business objectives, priorities, and success criteria; maintain a shared client success ... Supports, mentors, and guides associates/senior associates supporting client delivery; contribute ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Ohio

Client Success Associate information

See Ohio salary details

$17.6K

$50.4K

$88.4K

How much do client success associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Ohio?

The most popular types of Client Success jobs in Ohio are:

What are popular job titles related to Client Success Associate jobs in Ohio?

For Client Success Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Ohio look for?

The top searched job categories for Client Success Associate jobs in Ohio are:

What cities in Ohio are hiring for Client Success Associate jobs?

Cities in Ohio with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Ohio as of August 2026, with employment types broken down into 73% Full Time, 21% Part Time, and 6% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $50,378 per year, or $24.2 per hour.

Client Success Associate

Cincinnati, OH • On-site

Cintrifuse
11 - 50 employees
Learn more about Cintrifuseexternal

$60 - $80/hr

Other

PTO

Posted 7 days ago

Job description

Client Success AssociateAbout this role

As a Client Success Associate at Soundtrace, you'll be the operational backbone for the clients who rely on us to run their hearing conservation programs. From onboarding new locations to coordinating testing schedules and keeping compliance records on track, you'll support our clients' day-to-day operations and make sure every program runs smoothly. You'll work directly with safety managers, clinicians, and our internal teams — and your work will directly protect workers from irreversible hearing loss.

What you'll do
  • Support clients' day-to-day hearing conservation operations, from onboarding through renewal
  • Coordinate audiometric testing schedules, equipment logistics, and follow-ups across client locations
  • Help clients keep their compliance records accurate, complete, and audit-ready
  • Answer client questions quickly and route technical or clinical issues to the right internal team
  • Monitor account health and flag risks or opportunities to the broader team
  • Turn recurring client questions into better documentation, processes, and product feedback
Who you are
  • Cincinnati-area based and available to work in person
  • Highly organized — you can juggle multiple accounts, schedules, and follow-ups without dropping details
  • A clear, warm communicator on the phone, over email, and in person
  • A problem-solver who takes ownership and follows through until the client is taken care of
  • Comfortable learning new software quickly and working across spreadsheets and web tools
  • Empathetic and service-minded — you genuinely enjoy helping people succeed
Nice to have
  • Experience in customer success, account management, or client operations
  • Familiarity with occupational health, safety, or compliance-driven industries
  • Experience supporting B2B SaaS customers
Why Soundtrace
  • Your work directly helps protect workers from irreversible hearing loss
  • Small team = real ownership of your accounts and processes
  • Learn the full picture of a fast-growing company, from operations to product
  • Competitive salary, comprehensive benefits, and flexible PTO
Role details
  • Client Success
  • Cincinnati, OH
  • Full-time
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