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Client Success Associate Jobs in Ohio (NOW HIRING)

RELX Group plc

Associate Client Manager

Dayton, OH · On-site

$68K - $114K/yr

About the Role As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

RELX

Associate Client Manager

Dayton, OH · Hybrid

$68K - $114K/yr

About the Role As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

RELX Group plc

Associate Client Manager

Dayton, OH · On-site

$68K - $114K/yr

About the Role As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

LexisNexis

Associate Client Manager

Dayton, OH · Hybrid

$68K - $114K/yr

About the Role As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

LexisNexis

Associate Client Manager

Dayton, OH · On-site

$68K - $114K/yr

About the Role As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

Valley College

Student Success Coach

Cleveland, OH

Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:

Logically, Inc.

Customer Success Manager

Dublin, OH · On-site

Organize monthly check-ins with regional service teams to align client needs and gather valuable ... Associate's degree in management, Information Technology, Computer Science or commensurate ...

Logically, Inc.

Customer Success Manager

Dublin, OH · On-site

Organize monthly check-ins with regional service teams to align client needs and gather valuable ... Associate's degree in management, Information Technology, Computer Science or commensurate ...

RELX

Associate Client Manager

Dayton, OH · On-site

$68K - $114K/yr

About the RoleAs a Associate Telephonic Client Manager, your purpose is to drive revenue growth by ... Your efforts will contribute to the overall success of the sales team. This is a hybrid role that ...

Equity Trust

Client Onboarding Specialist

Westlake, OH · On-site

Associate degree in business or related field preferred; three (3) years of experience in financial services industry may be considered in lieu of a degree. * Minimum three (3) years of customer ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Ohio

Client Success Associate information

See Ohio salary details

$17.6K

$50.4K

$88.4K

How much do client success associate jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Ohio? The most popular types of Client Success jobs in Ohio are:
What are popular job titles related to Client Success Associate jobs in Ohio? For Client Success Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Ohio look for? The top searched job categories for Client Success Associate jobs in Ohio are:
What cities in Ohio are hiring for Client Success Associate jobs? Cities in Ohio with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Ohio as of June 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,378 per year, or $24.2 per hour.
Associate Client Manager

Associate Client Manager

RELX Group plc

Dayton, OH • On-site

$68K - $114K/yr

Full-time

Posted 12 days ago

Key responsibilities

  • Meet or exceed monthly and annual sales goals.

  • Identify, target, and maximize revenue and growth opportunities.

  • Develop and maintain relationships with key customer contacts and decision makers.

Job description

Are you passionate about helping clients meet their needs?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Associate Telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.
***This is a hybrid role that requires team members to be in the Dayton, Ohio office weekly on Mondays and Tuesdays***
Responsibilities
  • Meeting or exceeding monthly and annual sales goals
  • Identifying, targeting, and maximizing revenue and growth opportunities
  • Developing solid relationships with key customer contacts and decision makers
  • Taking responsibility for the overall health and status of the customer relationship
  • Providing customer feedback to internal partners regarding product or content issues
  • Negotiating and renegotiating contracts to align objectives
  • Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements
  • Have successful sales experience
  • Display excellent business-to-business sales experience
  • Holds a high school diploma or GED, College degree Preferred
  • Demonstrate proven success in negotiating contracts and closing business
  • Have experience interacting with C-level corporate executives
  • Display previous field account management and marketing experience
  • Have solid communication, interpersonal, and presentation skills

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
U.S. National Base Pay Range: $44,600 - $74,400. Total Target Cash Range: $68,600 - $114,500. Geographic differentials may apply in some locations to better reflect local market rates.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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