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Client Success Associate Jobs in Ohio (NOW HIRING)

Stifel

Client Service Associate - NR

Canfield, OH

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

UBS

Client Associate

Cleveland, OH · On-site

We're looking for a Client Associate to: • keep management systems up-to-date with client ... Success in this role means clients feel known, supported, and confident that their requests are ...

FIT Technologies

Marketing Associate

Cleveland, OH · On-site

$55K - $60K/yr

Summary The Marketing Associate at FIT Technologies plays a key role in executing and supporting ... This position also supports client-facing initiatives, including gathering success stories and ...

Stifel

Client Service Associate - NR

Canfield, OH · On-site

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

Stifel

Client Service Associate - NR

Canfield, OH · On-site

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

UBS

Client Service Associate

Cincinnati, OH · On-site

$14 - $19.25/hr

... success. The team has been frequently recognized by Forbes and Barron's as one of the top wealth ... The Ellis Group is looking for a Client Associate to help with the day-to-day servicing of client ...

UBS

Client Service Associate

Pepper Pike, OH · On-site

$13.75 - $18.75/hr

Your role We're looking for a Client Service Associate to: • provide support for client ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

New

KS Associates

Survey Project Manager

Elyria, OH · On-site

$115K - $135K/yr

Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...

KS Associates

Survey Project Manager

Elyria, OH · Hybrid

Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...

KS Associates

Survey Project Manager

Elyria, OH · On-site

$115K - $135K/yr

Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...

UBS

Client Associate

Cincinnati, OH · On-site

Your role UBS Financial Services is looking to hire an Investment Associate to join the portfolio ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

LexisNexis

Associate Client Manager

Dayton, OH · On-site

$68K - $114K/yr

Associate Telephonic Client Manager Are you passionate about helping clients meet their needs? Do ... Your efforts will contribute to the overall success of the sales team. ***This is a hybrid role ...

Payliance

Integration Specialist

Columbus, OH · On-site

This role partners closely with Account Executives and Client/Partner Success Managers to deliver ... Requirements What You'll Bring Required Qualifications • Associate's degree in a relevant field ...

Payliance

Integration Specialist

Columbus, OH · Remote

This role partners closely with Account Executives and Client/Partner Success Managers to deliver ... Requirements What You'll BringRequired Qualifications Associate's degree in a relevant field. 3+ ...

Jarvis Law Office PC

Legal Assistant

Lancaster, OH · On-site

$20.20/hr

Our ideal Legal Assistant (Client Success Coordinator) will be responsible for managing a wide ... An associate degree or some college is preferred; a high school diploma or equivalent is necessary.

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Ohio

Client Success Associate information

See Ohio salary details

$17.6K

$50.4K

$88.4K

How much do client success associate jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Ohio? The most popular types of Client Success jobs in Ohio are:
What are popular job titles related to Client Success Associate jobs in Ohio? For Client Success Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Ohio look for? The top searched job categories for Client Success Associate jobs in Ohio are:
What cities in Ohio are hiring for Client Success Associate jobs? Cities in Ohio with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Ohio as of June 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,378 per year, or $24.2 per hour.
Client Solutions Associate - Youngstown, OH (October 2026)

Client Solutions Associate - Youngstown, OH (October 2026)

FactSet

Youngstown, OH • On-site

Full-time

Posted 20 days ago

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access
to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.
Your Impact:
Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and ensure smooth user onboarding by providing necessary training. Associates gather intelligent product feedback and act as an advocate on behalf of the client to Product Development. Through exceptional service, you become a trusted advisor on FactSet to your clients and work to uphold FactSet's reputation of providing world class client support.
What You'll Do:
Through one-on-one contact with clients, you will form personal relationships with leaders in the financial industry, come to understand their workflows, and develop creative ways to improve their research and analysis. Upon completion of training, you will combine an understanding of the FactSet system with knowledge of finance and technology to:
  • Partner with clients to understand their business and investment processes and provide solutions using FactSet products
  • Provide support for FactSet applications and create custom FactSet models, screens, and automated processes
  • Plan and lead product trainings in client offices and at training seminars

Client Solutions Associates become versatile businesspeople as they expand their knowledge of the financial markets and work with multiple clients. They do not provide financial advice, nor do they perform management consulting functions.
What We're Looking For:
Client Solutions Associates have a strong interest in Finance and/or FinTech, client centric mindset, and desire to collaborate across teams to create unique and innovative solutions.
Other Experience:
  • Experience or desire to be client facing in a support role
  • Proficient at learning and using new technology
  • Exceptional verbal and written communication skills
  • Ability to build relationships and work on teams
  • Strong analytical and problem-solving abilities
  • Strong knowledge of Microsoft Office with Excel skills
  • Bachelor's Degree Conferred by September of 2026
  • For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What's In It For You:
  • The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table
  • A 6-month long foundational training program that equips you with a strong understanding of FactSet's business and its clients, and facilitates a long-term career path with FactSet
  • As a member of our client-facing team, you'll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet's business
  • Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking
  • A social community dedicated to volunteerism, intramural sports, and team-building events
  • Business resource groups designed to cultivate an inclusive environment for all

Learn more about our benefits here.
The annual budgeted amount range for this position is $50,000 - $56,000.
Company Overview:
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify

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