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Client Success Associate Jobs in Ohio (NOW HIRING)

Yardi

Associate Technical Account Manager

Cleveland, OH · On-site

$31.25 - $32.81/hr

... Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi ... Champion client success by sharing relevant product features, best practices, and personalized ...

Yardi

Associate Technical Account Manager

Cleveland, OH · On-site

$31.25 - $32.81/hr

... Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi ... Champion client success by sharing relevant product features, best practices, and personalized ...

Stifel

Client Service Associate - NR

Canfield, OH

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

UBS

Client Associate

Cleveland, OH

We're looking for a Client Associate to: • keep management systems up-to-date with client ... Success in this role means clients feel known, supported, and confident that their requests are ...

Stifel

Client Service Associate - NR

Canfield, OH

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

Stifel

Client Service Associate - NR

Canfield, OH · On-site

$12.25 - $16.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more ...

FIT Technologies

Marketing Associate

Cleveland, OH · On-site

$55K - $60K/yr

Summary The Marketing Associate at FIT Technologies plays a key role in executing and supporting ... This position also supports client-facing initiatives, including gathering success stories and ...

UBS

Client Service Associate

Cincinnati, OH

$14 - $19.25/hr

... success. The team has been frequently recognized by Forbes and Barron's as one of the top wealth ... The Ellis Group is looking for a Client Associate to help with the day-to-day servicing of client ...

UBS

Client Associate

Miamisburg, OH · On-site

Do you know how to take care of people? We're looking for a Client Service Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Wells Fargo

Client Associate

Dublin, OH · On-site

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... success of our customers and company. They are accountable for execution of all applicable risk ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Ohio

Client Success Associate information

See Ohio salary details

$17.6K

$50.4K

$88.4K

How much do client success associate jobs pay per year?

As of Jun 8, 2026, the average yearly pay for client success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Ohio? The most popular types of Client Success jobs in Ohio are:
What are popular job titles related to Client Success Associate jobs in Ohio? For Client Success Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Ohio look for? The top searched job categories for Client Success Associate jobs in Ohio are:
What cities in Ohio are hiring for Client Success Associate jobs? Cities in Ohio with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,378 per year, or $24.2 per hour.
Associate Technical Account Manager

Associate Technical Account Manager

Yardi

Cleveland, OH • On-site

$31.25 - $32.81/hr

Full-time

Posted 15 days ago

Job description

About the Role:
Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi's property management software solutions.
In this role, you'll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
You'll build expertise in how Yardi's software supports the financial, operational, and tenant management needs of organizations around the world. As part of a collaborative team, you'll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we'd love to hear from you.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You'll Do:
  • Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
  • Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
  • Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
  • Champion client success by sharing relevant product features, best practices, and personalized guidance.
  • Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
  • Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.

Who You Are:
  • Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Services; or an equivalent combination of education and experience.
  • Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
  • A proactive problem-solver with a strong customer-focused mindset.
  • Detail-oriented and process-driven, with a focus on accuracy and efficiency.
  • Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
  • Skilled at building strong relationships and earning trust with clients.
  • Driven to exceed expectations and deliver exceptional customer service.
  • A quick learner who embraces new tools, technologies, and concepts.
  • Naturally organized and able to prioritize tasks with clarity and confidence.

Ideal to Have:
  • Familiarity with property management or real estate software, particularly Yardi.
  • Hands-on experience with technical support and application troubleshooting.

Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company - we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
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