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Client Success Advocate Jobs (NOW HIRING)

Sourcepass

Client Success Coordinator

Melville, NY · On-site

$9.0K - $13K/yr

POSITION SUMMARY The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to ...

AHU Technologies, Inc.

Client Success Executive

$60K - $80K/yr

Client Success Executive Location: Remote (United States) Compensation: $60,000 - $80,000 base ... Encourage clients to become advocates through testimonials, referrals, and case studies ...

NYD Games

Client Success Strategist

Manhattan, NY · On-site

$90 - $130/hr

Partner with the Product team to advocate for features that drive client satisfaction. Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

CallTower, Inc.

Client Success Manager

Rochester, NY

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

LogyLab

Client Success Strategist

Manhattan, NY · On-site

$80 - $120/hr

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

LogyLab

$80 - $120/hr

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

DOSOBE

Client Success Strategist

Manhattan, NY · On-site

$90 - $130/hr

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower Inc

Client Success Manager

Rochester, NY · On-site

Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing ...

Selerix

Client Success Reports To: Vice President, Client Success Location: Plano, TX Columbia, SC ... You're not just an advocate for your team, you're contributing to how the broader organization runs.

Cmaxe

Client Success Strategist

Manhattan, NY · On-site

$85 - $120/hr

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Act as an advocate for the client's needs, specifically managing retention efforts for clients who ... What Success Looks Like (KPIs): * Strong Net Revenue Retention (NRR) across your assigned client ...

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Client Success Advocate information

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How much do client success advocate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is a client success advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a client success advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by client success advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.
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Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

Client Success Coordinator

Sourcepass

Melville, NY • On-site

$9.0K - $13K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description:

POSITION SUMMARY 


The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to quarterback client requests, manage client relationships, and help facilitate an experience that clients love. 


RESPONSIBILITIES 

  • Schedule, conduct, and participate in Client Touch Base Meetings 
  • Prepare and deliver Client Business Reviews 
  • Perform initial data collection, prepare and present Strategic Technology Assessments
  • Publish meeting notes for Client Touch Base Meetings, Business Reviews, and Strategic Technology Assessments 
  • Build and maintain strong, long-lasting relationship with key client contacts 
  • Assist with client interaction and facilitating value-add experiences 
  • Collaborate with other Sourcepass functions to resolve client strategy inquiries 
  • Perform documentation updates within internal Sourcepass business systems 
  • Forecast and track key account metrics (e.g. quarterly revenue forecast and results) 
  • Raise red flags with regards to at risk clients 
Requirements:


  • 3+ years of work experience, working within a services business or as part of an internal IT department, preferably an MSP. 
  • IT Knowledge (knowledge of workstations, firewalls, switches, servers, wireless access points, Azure, etc) 
  • Strong Communication Skills– The CSC will act as a liaison between Sourcepass and their assigned clients. They will also coordinate with internal Sourcepass teams to facilitate client requests when serving as an escalation point. The CSC must have excellent written and verbal communication skills. 
  • Relationship Management – The CSC will monitor and manage client satisfaction; along with being responsible for building and maintaining a strong relationship. The CSC will raise red flags with regards to at risk clients. 
  • Time Management – The CSC will manage, prioritize and execute assigned client success tasks, initiatives, and tickets. The CSC will also be responsible for tracking their time. 
  • Professional and Service Oriented – The CSC will serve as a primary point of contact and an advocate for the client. 

This is a contractor position.