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Client Success Advocate Jobs (NOW HIRING)

Bask Health

Customer Success Advocate

Manhattan, NY · On-site +1

Work Weekends Requirements What makes you a great fit for this role: * 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization * Experience in e ...

Bask Health

Customer Success Advocate

Manhattan, NY · Remote

Work Weekends Requirements What makes you a great fit for this role: * 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization * Experience in e ...

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Harris

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

Overview As a Client Success Executive (CSE), you will be a strategic partner and advocate for our ... Client Advocacy & Relationships: Serve as the main point of contact and internal advocate for your ...

Petscreening

Client Success Manager

Mooresville, NC · On-site

Success is measured through client retention, platform adoption, resident compliance rates ... Cross-Functional Collaboration & Advocacy * Partner with internal teams to ensure a seamless client ...

AHU Technologies, Inc.

Client Success Executive

$60K - $80K/yr

Client Success Executive Location: Remote (United States) Compensation: $60,000 - $80,000 base ... Encourage clients to become advocates through testimonials, referrals, and case studies ...

Harriscomputer

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

Overview As a Client Success Executive (CSE), you will be a strategic partner and advocate for our ... Client Advocacy & Relationships: Serve as the main point of contact and internal advocate for your ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that ... advocates. Responsibilities * Serve as a dedicated point of contact and strategic partner to ...

Sourcepass

Client Success Coordinator

Melville, NY · On-site

$9.0K - $13K/yr

POSITION SUMMARY The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to ...

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Ylopo

OR

$60K - $75K/yr

Act as an advocate for the client's needs, specifically managing retention efforts for clients who ... What Success Looks Like (KPIs): * Strong Net Revenue Retention (NRR) across your assigned client ...

Meridian

Client Success Manager

Atlanta, GA · On-site +1

Serve as the primary client advocate, guiding customers through onboarding, adoption, expansion, and long-term success. * Develop strong relationships with key stakeholders, senior leaders, and ...

MONEYPENNY US GROUP

Client Success Manager

Duluth, GA · On-site

You will partner closely with internal teams to advocate for client, mitigate risk, and build ... success * Drive product adoption, value realization, and expansion by proactively introducing new ...

WithMe, Inc.

Manager, Client Success

OR · Remote

Represent WithMe in client meetings, internal forums, and cross-functional planning as a strong advocate for Client Success What You'll Bring: * Seven (7) or more years of experience in client ...

Ylopo

Client Success Manager

Phoenix, AZ · On-site

$60K - $75K/yr

Act as an advocate for the client's needs, specifically managing retention efforts for clients who ... What Success Looks Like (KPIs): * Strong Net Revenue Retention (NRR) across your assigned client ...

Apply Early

Arcesium LLC

Client Success Manager

New York, NY · On-site

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that ... advocates. Responsibilities * Serve as a dedicated point of contact and strategic partner to ...

Ylopo

Client Success Manager

$60K - $75K/yr

Act as an advocate for the client's needs, specifically managing retention efforts for clients who ... What Success Looks Like (KPIs): * Strong Net Revenue Retention (NRR) across your assigned client ...

VOICENATION LLC

Client Success Manager

Duluth, GA · On-site

You will partner closely with internal teams to advocate for client, mitigate risk, and build ... success * Drive product adoption, value realization, and expansion by proactively introducing new ...

Jobgether

Director, Client Success

Washington, DC · On-site

Director, Client Success This leadership role is responsible for shaping and scaling a high ... A key focus will be building a strong culture of accountability, development, and customer advocacy.

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How much do client success advocate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for client success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is a Client Success Advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Client Success Advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by Client Success Advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.
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Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.
Customer Success Advocate

Customer Success Advocate

Bask Health

Manhattan, NY • On-site, Remote

Full-time

Posted 10 hours ago

Job description

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
  • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
  • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
  • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
  • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

A look into the day to day:
  • Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
  • Helping customers launch and upsell medications from start to to finish
  • Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.
What You'll Do
  • Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
  • Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them - before issues become patterns.
  • Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.

Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.
In this job, you will:
  • Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data
  • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
  • Finding comfort in working in a fast-paced startup environment
  • Believing no task is too small and no task is too tall
  • Work Weekends

Requirements
What makes you a great fit for this role:
  • 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in e-commerce
  • Experience in the telehealth space
  • Experience with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed
  • Independent and motivated, with the wisdom to seek help where needed
  • An entrepreneur
  • Highly articulate, ability to communicate effectively both when speaking and writing
  • Highly organized, with the ability to juggle multiple projects in a fast-paced environment
  • Comfortable collaborating with different teams (product, sales, marketing, etc.)
  • Proficient in English is a must
  • Salary is in USD and we are flexible with compensation

Apply