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Client Services Manager Jobs in Silver Spring, MD

MV Financial Group, MV Capital Management Inc.

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Client Services Associate

Bethesda, MD · On-site

$62K - $75K/yr

We offer investment management and financial advice to institutional and high net worth clients ... Proficiency in Microsoft Office and previous experience in client servicing and operations at a ...

MV Financial Group, MV Capital Management Inc.

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Client Services Associate

Rockville, MD · On-site

$55K - $65K/yr

We offer investment management and financial advice to institutional and high net worth clients ... Proficiency in Microsoft Office and previous experience in client servicing and operations at a ...

MV Financial Group, MV Capital Management Inc.

Be Seen First

Client Services Associate

Washington, DC · On-site

$62K - $75K/yr

We offer investment management and financial advice to institutional and high net worth clients ... Proficiency in Microsoft Office and previous experience in client servicing and operations at a ...

Kobie Marketing

Director, Client Services

Washington, DC · On-site +1

Client Relationship Management * Build and maintain senior-level client relationships, acting as a ... Identify opportunities for organic growth across services, technology, and analytics. * Co-create ...

Kobie Marketing

Director, Client Services

Washington, DC · Remote

Client Relationship Management * Build and maintain senior-level client relationships, acting as a ... Identify opportunities for organic growth across services, technology, and analytics. * Co-create ...

SPS-North America

Client Service Supervisor

Herndon, VA · On-site

$23.50 - $26/hr

The Client Service Supervisor (CSS) provides leadership and functions as a working Supervisor by ... In North America, our services include Mailroom Management (both physical and digital), Office ...

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All JobsClient Services Manager JobsClient Services Manager Jobs in Silver Spring, MD

Client Services Manager information

See Silver Spring, MD salary details

$36.2K

$72.7K

$131.8K

How much do client services manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client services manager in Silver Spring, MD is $72,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $85,800.00 per year, depending on experience, location, and employer.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What job makes $10,000 a month without a degree?

A Client Services Manager can earn $10,000 or more per month through experience, strong communication skills, and effective client relationship management. High earnings are often associated with senior roles, performance bonuses, or working in industries like technology or finance, where leadership and strategic skills are valued. Formal degrees are not always required if relevant experience and certifications are demonstrated.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What jobs in the US pay 300,000 a year?

For a Client Services Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or financial services. High compensation may also be associated with roles that include bonuses, commissions, or profit-sharing, often requiring extensive experience, advanced skills, and leadership responsibilities.

What jobs pay 2000 a day?

In the context of a Client Services Manager role, earning $2,000 a day typically requires senior-level positions, high-level consulting, or executive roles with substantial responsibilities and experience. Such compensation is often associated with roles in management consulting, executive leadership, or specialized consulting services that involve complex client interactions and strategic decision-making. These positions usually demand advanced skills, certifications, and a strong track record of delivering value to clients.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Silver Spring, MD? The most popular types of Client Services jobs in Silver Spring, MD are:
What job categories do people searching Client Services Manager jobs in Silver Spring, MD look for? The top searched job categories for Client Services Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Services Manager jobs? Cities near Silver Spring, MD with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Silver Spring, MD as of June 2026, with employment types broken down into 63% Full Time, 29% Part Time, 1% Temporary, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,705 per year, or $35 per hour.

Client Service Associate (Mailroom)

SPS North America Inc

Herndon, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Client Service Associate (Mailroom)

Herndon, Virginia, United States

Job Title: Client Services Associate

Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Typical Work Schedule: Mondays to Fridays; 8:00AM - 5:00PM

Where Great Service Meets Seamless Operations

The Client Services Associate delivers exceptional office, mail, and delivery services while supporting the smooth daily operations of a dynamic workplace. This role spans multiple functions, including mail and package handling, print and copy services, office upkeep, and conference/reception support.

You will consistently provide prompt, courteous, and efficient service, maintain a polished and professional image while ensuring both clients and employees receive a 5-star experience.

Why This Role Matters

You play a key role in creating a seamless and welcoming workplace experience. From first impressions to daily operations, your attention to detail and service mindset helps keep the office running efficiently and leave a lasting positive impact on everyone you support.

What You Will Be Doing

Customer Experience & Front Desk Support

  • Deliver exceptional customer service across all communication channels
  • Provide reception/front desk support and handle sensitive requests with discretion
  • Build positive relationships with clients and internal teams

Mail, Shipping & Logistics

  • Manage inbound/outbound mail and packages, including sorting, tracking, and distribution
  • Support shipping and receiving; act as the main contact for related inquiries

Office Operations & Facilities

  • Set up and maintain pantry, kitchen, and meeting areas, including light cleaning
  • Ensure common areas are organized, stocked, and presentable
  • Assist with office moves and general workplace upkeep

Equipment & Administrative Support

  • Maintain office equipment and coordinate service requests as needed
  • Support print and copy services and monitor equipment functionality

Team Support & Initiative

  • Take initiative during downtime and support ad hoc tasks
  • Maintain professionalism and assist in training backup staff
What You Must Have

Skills & Competencies

  • Strong communication and customer service skills
  • Proficient in Microsoft Office
  • Organized, adaptable, and able to multitask
  • Problem-solver with the ability to work independently
  • Professional demeanor

Qualifications

  • High school diploma or equivalent
  • 1–2 years of relevant experience preferred
  • Basic knowledge of computer-based systems
  • Able to work assigned hours

Physical Requirements

  • Ability to lift up to 60 lbs.
  • Comfortable with standing, walking, and basic physical tasks
  • Able to operate office equipment

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Offer

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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