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Client Services Associate Jobs in Silver Spring, MD

RH

Client Services Associate

Mclean, VA · On-site

$27 - $31/hr

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

RH

Client Services Associate

Mclean, VA · On-site

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

Venn

Client Services Associate

Washington, DC · On-site

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service government and public affairs firm based in Washington, DC. Our track record of success is a function of ...

DSPolitical

Client Services Associate

Washington, DC · On-site

$50K/yr

As a Client Services Associate, you are responsible for maintaining strong relationships with clients, providing administrative and campaign execution support, and ensuring the successful delivery of ...

DSPolitical

Client Services Associate

Washington, DC · On-site

$50K/yr

As a Client Services Associate, you are responsible for maintaining strong relationships with clients, providing administrative and campaign execution support, and ensuring the successful delivery of ...

Venn

ESCA Client Services Associate

Washington, DC · On-site

$64K/yr

ESCA Client Services Associate About Venn Strategies Venn Strategies is a nationally recognized government and public affairs firm based in Washington, DC. We provide strategic advocacy, coalition ...

Venn

ESCA Client Services Associate

Washington, DC

ESCA Client Services Associate About Venn Strategies Venn Strategies is a nationally recognized government and public affairs firm based in Washington, DC. We provide strategic advocacy, coalition ...

B.F. Saul Company

Client Service Associate

Bethesda, MD

$60K - $80K/yr

Position Summary We are seeking a highly motivated and detail-oriented Client Services Associate to join our team. This role is essential to ensuring exceptional service delivery to our clients by ...

B.F. Saul Company

Client Service Associate

Bethesda, MD

$15.50 - $21.50/hr

Position Summary We are seeking a highly motivated and detail-oriented Client Services Associate to join our team. This role is essential to ensuring exceptional service delivery to our clients by ...

B.F. Saul Company

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

Position Summary We are seeking a highly motivated and detail-oriented Client Services Associate to join our team. This role is essential to ensuring exceptional service delivery to our clients by ...

NJI Media LLC

Client Services

Washington, DC

In this role, you'll join a variety of staff across our divisions (tech, studio, client services, and more), supporting a dynamic, global client portfolio and collaborating closely with teams across ...

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Client Services Associate information

See Silver Spring, MD salary details

$10

$23

$42

How much do client services associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for client services associate in Silver Spring, MD is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.87 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Silver Spring, MD? The most popular types of Client Services jobs in Silver Spring, MD are:
What are popular job titles related to Client Services Associate jobs in Silver Spring, MD? For Client Services Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Silver Spring, MD look for? The top searched job categories for Client Services Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Services Associate jobs? Cities near Silver Spring, MD with the most Client Services Associate job openings:
Client Services Associate jobs near you

Client Services Associate

Birks Financial Corp.

Herndon, VA • On-site

Other

Posted 26 days ago

Job description

Firm Summary Birks Financial is a small wealth management firm with established marketing, new client acquisition, and client servicing processes that has been in business for 30 years. Our services have expanded organically over time as we find consistent patterns of what our clients need services for, and now principally covers investment management, retirement planning, estate planning, and tax planning. The firm is currently expanding the team to service the firm’s existing and new clients to manage new growth. Birks Financial currently manages ~$300M in client assets and brings on 12 clients/$25M annually. The goal is to grow to manage $1B in client assets in 10 years (by 2035). Position Summary The Client Services Associate (CSA) is responsible for delivering white-glove, concierge-level client service and operational support to ensure a seamless client experience. This role serves as the primary point of contact for administrative and service-related inquiries, supporting the Lead Advisor in managing client relationships, assisting with the new client pipeline, and ensuring timely, accurate execution of client requests. For CSAs who wish to develop along the advisory track, this role can be scoped to include paraplanning support. ** Please note: Your application will not be reviewed without an an attached cover letter.

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