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Client Services Associate Jobs in Silver Spring, MD

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Client Services Associate information

See Silver Spring, MD salary details

$10

$23

$42

How much do client services associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for client services associate in Silver Spring, MD is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is the role of a client associate?

A client services associate is responsible for supporting client relationships by addressing inquiries, providing information about products or services, and ensuring customer satisfaction. They often handle administrative tasks, use customer relationship management (CRM) tools, and maintain communication to foster client loyalty.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What job makes $10,000 a month without a degree?

A Client Services Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or technical skills such as coding or digital marketing, which may require certifications or self-education. Most roles with such income levels usually demand extensive experience, a strong network, or entrepreneurial effort rather than formal education alone.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, assists customers by answering questions, resolving issues, and providing information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and loyalty.

What does a client services associate do?

A client services associate is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, CRM software, and problem-solving abilities to support clients and maintain positive interactions.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Silver Spring, MD? The most popular types of Client Services jobs in Silver Spring, MD are:
What are popular job titles related to Client Services Associate jobs in Silver Spring, MD? For Client Services Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Silver Spring, MD look for? The top searched job categories for Client Services Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Services Associate jobs? Cities near Silver Spring, MD with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Silver Spring, MD as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,172 per year, or $23.2 per hour.
Client Services Manager Associate

Client Services Manager Associate

Family & Nursing Care - Corporate

Silver Spring, MD

$51K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 hours ago

Job description

POSITION: Full-Time Benefit Eligible

SALARY:  $51,000-60,000 

We are a growing home care company seeking a Client Services Manager Associate to join our team in the DC Metro area. This role is responsible for delivering exceptional customer service while building and maintaining strong relationships with clients, families, and professional partners.

The Client Services Manager Associate ensures client needs are met efficiently and compassionately, exceeding service expectations to drive satisfaction and retention. This role requires strong communication skills, the ability to work collaboratively and independently, and a proactive approach to managing client needs and educating families about our services and community resources.

You will collaborate closely with office staff, gather and document client feedback, maintain clear and timely records, and participate in community events and company office hours in senior living communities as needed. 

BENEFITS:

  • Paid vacation and sick leave.
  • Robust benefits package including:
    • Medical, dental, vision, HSA/FSA
    • Life and disability insurance
    • 401(k) with company match
    • Paid parking
    • Employee Assistance Program (EAP)
    • Professional development, training, and more

ABOUT FAMILY & NURSING CARE:

  • Award-winning home care company founded in 1968.
  • Largest single-site provider of non-medical home care services in the U.S.
  • Provides personal care, companion care, respite care, live-in and overnight care, and support for older adults and people with disabilities or recovering from illness or injury.

COMPANY STATS:

  • $65 million company.
  • 100+ team members and 1500+ caregivers.
  • Serves tens of thousands of clients and families.

Join Family & Nursing Care to make a difference in the lives of older adults and people in need of compassionate home care services.

Apply