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Account Manager Jobs in Silver Spring, MD (NOW HIRING)

Account Manager

Baltimore, MD · On-site

$50K - $75K/yr

Account Manager TEAM: Sales Operations or Account Management REPORTS TO: Sales Operations Manager or Senior Lead Account Manager FLSA CLASSIFICATION: Salary, Exempt LOCATION: Headquarters (On-Site ...

The Account Manager shall be responsible for all issue resolution, program management, and other contract support including providing comprehensive account support for the BPA. The Account Manager ...

Account Manager

Curtis Bay, MD · On-site

$50K - $75K/yr

Account Manager TEAM: Sales Operations or Account Management REPORTS TO: Sales Operations Manager or Senior Lead Account Manager FLSA CLASSIFICATION: Salary, Exempt LOCATION: Headquarters (On-Site ...

The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in ...

The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in ...

The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in ...

Account Manager

Chantilly, VA · On-site

$50K - $85K/yr

The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in ...

Account Manager

Chantilly, VA · On-site

$50K - $85K/yr

The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in ...

Account Manager

Baltimore, MD · On-site

$85K - $95K/yr

Role Overview We are looking for a dynamic, results-oriented Account Manager to help grow and serve a portfolio of contractors and commercial clients. This role is a mix of account development ...

Account Manager

Baltimore, MD · On-site

$85K - $95K/yr

Role Overview We are looking for a dynamic, results-oriented Account Manager to help grow and serve a portfolio of contractors and commercial clients. This role is a mix of account development ...

Account Management is responsible for managing and growing relationships with clients while partnering with Surge and Catalyte stakeholders to deliver exceptional experiences and profitable outcomes.

We are seeking an Account Manager (AM) to develop and close growth opportunities within our existing customer base. You'll need to build relationships with customers in your territory, identify ...

We are seeking an Account Manager (AM) to develop and close growth opportunities within our existing customer base. You'll need to build relationships with customers in your territory, identify ...

We are seeking an Account Manager (AM) to develop and close growth opportunities within our existing customer base. You'll need to build relationships with customers in your territory, identify ...

Account Manager

Baltimore, MD · On-site

$74K - $110K/yr

The Account Manager is responsible for managing and renewing a portfolio of policies, ensuring profitable growth and retention in alignment with company strategy. This role requires applying ...

Account Manager Role at LePrix The AM will be instrumental in driving operational excellence within the sales function, overseeing critical processes, supporting sales strategy execution, and ...

Account Manager Wage: $38.00/ hour 3-4 years of security management experience preferred We help make your world a safer place. Securitas is a global company that offers the most advanced and ...

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Account Manager information

See Silver Spring, MD salary details

$30.5K

$68K

$109.6K

How much do account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for account manager in Silver Spring, MD is $68,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,200.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track account activity and performance.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often essential for higher earning potential.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Do account managers earn a lot?

Account managers' salaries vary based on experience, industry, and location, but they generally earn competitive wages. In many cases, they receive bonuses or commissions tied to client retention and sales performance, which can increase total compensation. Entry-level positions typically start lower, while experienced account managers with strong skills can earn higher salaries.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty depends on factors such as workload, client expectations, and industry, but it often involves multitasking and problem-solving under pressure.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

Can account managers make a lot of money?

Account managers can earn a substantial income, especially with experience, strong client relationships, and performance-based bonuses. Salaries vary by industry, location, and company size, with some earning six-figure incomes through commissions and incentives.

What qualifications do I need for account management?

Account managers typically need a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and organizational skills are essential, along with experience in sales or customer service. Familiarity with customer relationship management (CRM) software is also beneficial.
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What cities near Silver Spring, MD are hiring for Account Manager jobs? Cities near Silver Spring, MD with the most Account Manager job openings:
Account Manager

Account Manager

Gable

Baltimore, MD • On-site

$50K - $75K/yr

Full-time

Retirement

Posted 14 days ago


Job description

POSITION TITLE: Account Manager
TEAM: Sales Operations or Account Management
REPORTS TO: Sales Operations Manager or Senior Lead Account Manager
FLSA CLASSIFICATION: Salary, Exempt
LOCATION: Headquarters (On-Site)
ABOUT US
At the heart of Gable lies a passion that transcends the conventional. We're more than just creators of visual communications; we're experts at creating experiences. We believe that every brand, building, and place has a unique story to tell, and our mission is to elevate the way they are seen, experienced, and remembered.
We are committed to fostering a collaborative and inclusive work environment where team members can thrive and contribute to our shared success.
POSITION OVERVIEW
The Account Manager is responsible for managing assigned accounts, opportunities, and pre-sale activity from initial intake through turnover to Project Management once work is sold. This role serves as a primary point of coordination and decision-making within assigned opportunities, helping ensure work moves accurately, efficiently, and in alignment with customer requirements, internal priorities, and Gable quality standards.
This role works directly with customer contacts, the designated account owner, and internal teams to maintain momentum, clarify scope, coordinate pre-sale execution, and support broader account development. The Account Manager is responsible for managing opportunity details, maintaining accurate documentation and system records, resolving routine issues, and helping ensure customer commitments and internal requirements are met.
Depending on account assignment and organizational structure, this role may report to the Sales Operations Manager or the Senior Lead Account Manager. Regardless of reporting line, all Account Managers are expected to follow a common pre-sale process and shared administrative standards. This role requires sound judgment, strong follow-through, and the ability to coordinate across multiple teams in a fast-paced environment while escalating larger commercial, operational, or customer risks to leadership as appropriate.
KEY RESPONSIBILITIES
Account Coordination, Opportunity Management & Pre-Sale Execution
  • Manage assigned opportunities and account activity from intake through turnover to Project Management once sold.
  • Review incoming opportunity information to ensure scope, quantities, site conditions, customer requirements, and timing expectations are clearly understood and communicated internally.
  • Oversee opportunity setup and related system activity to ensure records are accurate, complete, and supported by reliable information throughout the pre-sale process.
  • Coordinate pre-sale activity including surveys, site meetings, preliminary drawings, estimate requests, bid support, proposal processing, and purchase order or contract intake.
  • Exercise judgment within assigned opportunities to help prioritize work, address routine issues, and keep open items moving toward completion.
  • Identify missing information, scope gaps, or execution concerns early and take appropriate action to resolve them or escalate them when needed.
  • Ensure required pre-sale documents, supporting materials, and internal records are organized, current, and properly maintained.

Customer Support, Account Development & Internal Coordination
  • Maintain strong day-to-day working relationships with customer contacts and provide responsive, professional communication throughout the pre-sale process.
  • Support the designated account owner in managing customer communication, account momentum, and opportunity development across assigned work.
  • Identify upselling, repeat business, multi-location rollout opportunities, and other account expansion activity within existing accounts and coordinate with the designated account owner to help advance them.
  • Participate in customer calls, site meetings, and internal planning discussions to support opportunity development, scope alignment, and account growth.
  • Coordinate closely with Design, PACE, and other internal teams to align priorities, timing, and required deliverables across active opportunities.
  • Communicate clearly regarding status, risks, next steps, and timing to help maintain visibility and execution discipline across assigned work.

Turnover Readiness, Documentation Quality & Issue Resolution
  • Receive and process proposals, purchase orders, contracts, and related customer documents needed to convert opportunities into sold work.
  • Review turnover information for completeness, accuracy, and readiness before submitting open order requests and transitioning work to Project Management.
  • Prepare and coordinate handoff meetings with assigned Project Managers to support a clean and organized transition from pre-sale to post-sale execution.
  • Manage routine scope changes, documentation updates, and opportunity adjustments, ensuring impacts are communicated and recorded appropriately.
  • Resolve routine customer, documentation, scheduling, and coordination issues within assigned opportunities while escalating higher-risk matters as appropriate.
  • Help maintain consistent turnover standards, documentation quality, and workflow discipline across assigned accounts.
  • Contribute to process and communication improvements that strengthen opportunity flow, handoff quality, and overall account performance.
QUALIFICATIONS
  • Demonstrated experience in account management, sales support, customer service, project coordination, or a similar client-facing role in a project-based business.
  • Strong ability to manage active opportunities, competing priorities, and multiple moving pieces with sound judgment and attention to detail.
  • Strong written and verbal communication skills with the ability to manage day-to-day customer relationships professionally and effectively.
  • Ability to gather, evaluate, organize, and document project scope information accurately before estimating and turnover.
  • Experience working across multiple internal teams in a fast-paced environment.
  • Strong problem-solving skills and the ability to identify issues proactively, manage routine exceptions, and escalate higher-risk matters appropriately.
  • Proficiency with CRM, ERP, and related business systems.
  • Ability to read and interpret basic drawings, project information, and customer requirements is preferred.
  • Experience supporting estimating, proposal, bid, or pre-sale workflows in construction, manufacturing, signage, or a related industry is preferred.
  • Demonstrated ability to support upselling, follow-on opportunity development, and broader account growth in partnership with the designated account owner.
  • Strong organizational discipline and practical judgment across service, timing, quality, and execution needs.
PHYSICAL REQUIREMENTS
Manual dexterity to operate a computer and perform administrative tasks. Visual acuity (with correction) and the ability to speak and hear. Primarily sedentary work, with occasional walking, standing, or carrying of light materials.
WORK ENVIRONMENT
  • The work environment includes both office settings and manufacturing facilities. This role may involve occasional exposure to factory conditions such as noise, fumes, dust, and mist.
TRAVEL
Up to 5% travel is possible.
ACCOMMODATION STATEMENT
Gable is committed to providing reasonable accommodation to individuals with disabilities throughout the hiring process and in the workplace. If you require an accommodation to complete an application, participate in an interview, or perform the essential functions of a position, please let us know. Requests for accommodation will be considered on a case-by-case basis, consistent with applicable law.
COMPENSATION
Compensation is commensurate with education and experience. Compensation includes base salary, eligibility for discretionary bonus, 401(k) participation, and ESOP participation.
Requirements
ADDITIONAL REQUIREMENTS
All prospective team members must pass a criminal background check and drug test. Candidates must also meet I-9 and E-Verify employment eligibility requirements.
Salary Description
$50k - $75k