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Remote Relationship Manager Jobs in Silver Spring, MD

System One

Client Relationship Manager

Baltimore, MD · Remote

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

System One

Client Relationship Manager

Baltimore, MD · Remote

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

System One

Client Relationship Manager

Baltimore, MD · Remote

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site +1

$85K - $100K/yr

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

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Remote Relationship Manager information

See Silver Spring, MD salary details

$28.9K

$83.4K

$145.2K

How much do remote relationship manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote relationship manager in Silver Spring, MD is $83,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $109,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote relationship manager position, and why are they important?

To excel as a Remote Relationship Manager, you need strong communication and interpersonal skills, experience in client management or sales, and a relevant degree such as business or marketing. Familiarity with CRM platforms (like Salesforce or HubSpot), virtual meeting tools, and performance analytics dashboards is often required. Excellent problem-solving, self-motivation, and the ability to build trust remotely are standout soft skills. These capabilities are crucial for maintaining and growing client relationships, ensuring satisfaction, and achieving business goals in a remote work environment.

What are the typical daily responsibilities of a remote relationship manager?

As a Remote Relationship Manager, your day-to-day duties often include managing client accounts, conducting virtual check-ins, responding to emails and inquiries, and collaborating with internal teams to address client needs. You’ll typically use video calls and CRM software to keep track of client interactions and ensure their satisfaction with your company’s products or services. Proactively identifying opportunities for upselling or cross-selling and resolving issues efficiently are also part of the role. While you may work independently, regular virtual meetings and communication with both clients and colleagues are standard in this position.

What is a remote relationship manager?

A Remote Relationship Manager is responsible for building and maintaining strong relationships with clients while working remotely. They engage with customers through phone, email, or video calls to understand their needs, provide support, and offer solutions. This role often involves sales, customer service, or account management responsibilities, depending on the industry. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are popular job titles related to Remote Relationship Manager jobs in Silver Spring, MD? For Remote Relationship Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Relationship Manager jobs in Silver Spring, MD look for? The top searched job categories for Remote Relationship Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Relationship Manager jobs? Cities near Silver Spring, MD with the most Remote Relationship Manager job openings:
Remote Relationship Manager jobs near you
Infographic showing various Remote Relationship Manager job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $83,431 per year, or $40.1 per hour.

Client Relationship Manager

System One

Baltimore, MD • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Job Title: Client Relations Manager Location: Baltimore, Maryland Type: Contract To Hire Contractor Work Model: Hybrid – onsite and remote

We’re looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you’ll manage escalated service issues and serve as a key point of contact for members and brokers—especially when situations are complex, urgent, or sensitive.

Most requests come in via email, with occasional outbound calls needed to clarify details and drive resolution. Your success will come from strong claims knowledge, calm de-escalation, and end-to-end ownership.

What You’ll Be Doing

  • Resolve escalated issues related to medical claims, billing, benefits, and pharmacy (Rx)
  • Research and troubleshoot denied claims, claim status problems, EOB vs. billing discrepancies, and Rx concerns
  • Communicate clearly and professionally (email-first), and make outbound calls when needed
  • Coordinate across internal teams/partners to get answers and close issues quickly
  • Track, document, and manage issues from initial inquiry through final resolution
  • Prioritize effectively as issue types and volume fluctuate daily

What We’re Looking For (Must-Haves)

  • 3+ years of medical claims experience (claims processing, denials, investigations, or claims issue resolution)
  • Strong, polished customer service experience—comfortable handling escalations and demanding stakeholders
  • Proven ability to de-escalate, problem-solve, and stay composed under pressure
  • Strong multitasking, time management, and attention to detail
  • Ability to take ownership and drive a problem through to a clear outcome (not just hand-offs)

Nice to Have

  • Medicare experience
  • Experience supporting benefits administration (eligibility, enrollment, billing questions, plan basics)
  • Prior experience interacting with brokers/consultants and HR contacts

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1 #LI-

Ref: #851-Rockville-S1