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Remote Relationship Manager Jobs in Silver Spring, MD

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you'll manage escalated service issues ...

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

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Remote Relationship Manager information

See Silver Spring, MD salary details

$28.9K

$83.4K

$145.2K

How much do remote relationship manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote relationship manager in Silver Spring, MD is $83,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $109,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Relationship Manager position, and why are they important?

To excel as a Remote Relationship Manager, you need strong communication and interpersonal skills, experience in client management or sales, and a relevant degree such as business or marketing. Familiarity with CRM platforms (like Salesforce or HubSpot), virtual meeting tools, and performance analytics dashboards is often required. Excellent problem-solving, self-motivation, and the ability to build trust remotely are standout soft skills. These capabilities are crucial for maintaining and growing client relationships, ensuring satisfaction, and achieving business goals in a remote work environment.

What are the typical daily responsibilities of a Remote Relationship Manager?

As a Remote Relationship Manager, your day-to-day duties often include managing client accounts, conducting virtual check-ins, responding to emails and inquiries, and collaborating with internal teams to address client needs. You’ll typically use video calls and CRM software to keep track of client interactions and ensure their satisfaction with your company’s products or services. Proactively identifying opportunities for upselling or cross-selling and resolving issues efficiently are also part of the role. While you may work independently, regular virtual meetings and communication with both clients and colleagues are standard in this position.

What is a Remote Relationship Manager job?

A Remote Relationship Manager is responsible for building and maintaining strong relationships with clients while working remotely. They engage with customers through phone, email, or video calls to understand their needs, provide support, and offer solutions. This role often involves sales, customer service, or account management responsibilities, depending on the industry. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What job categories do people searching Remote Relationship Manager jobs in Silver Spring, MD look for? The top searched job categories for Remote Relationship Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Relationship Manager jobs? Cities near Silver Spring, MD with the most Remote Relationship Manager job openings:
Relationship Manager

Relationship Manager

Dominion Financial Services

Baltimore, MD • Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Relationship Manager to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
Our Company's Core Values:
  • Integrity
  • Accountable & Dependable
  • Team Centric
  • System & Process Oriented
  • Service Ethic
  • Organized Efficiency - Risk Management & Compliance

Your Impact:
  • Monitor and manage assigned mortgage loan portfolios to minimize risk and maximize performance.
  • Assist in aligning the efforts of the entire servicing team.
  • Act as the primary point of contact for internal and external stakeholders regarding assigned assets.
  • Resolve issues impacting portfolio health and borrower relationships.

In This Role You Will:
  • Understand all aspects of the real estate transaction, including loan structures, borrower/LLC arrangements, securitization documents, project management, and market dynamics.
  • Proactively monitor loans, identify risks, escalate concerns, and implement remediation strategies.
  • Serve as the primary liaison with clients, borrowers, investors, and internal departments.
  • Handle direct communication with borrowers, including collections, inquiries, and issue resolution.
  • Analyze tax returns, borrower financial statements, and property financials to inform asset strategies.
  • Recommend and execute loss mitigation strategies as necessary.
  • Support governance and compliance initiatives to align with company risk appetite and standards.
  • Assist with the implementation and optimization of AI tools for departmental efficiency
  • Summarize complex issues and deliver clear, actionable insights to management.
  • Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience
  • Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes
  • Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.

Requirements:
  • Bachelor’s Degree required.
  • 5+ years of experience within Asset Management, Commercial Servicing, Commercial Underwriting, or a comparable field.
  • Strong relationship-building skills.
  • Excellent communication skills.
  • A quick response time
  • Strong Organizational skills
  • Self-motivated and proactive approach to work.
  • Advanced proficiency in Microsoft Excel.

Additional Qualifications:
  • Analytical thinking with the ability to identify patterns, results, and solutions.
  • Technically savvy and able to learn new systems quickly.
  • Prior experience with AI tools is a plus
  • Strong organizational, planning, and time management skills.
  • Critical thinking and advanced problem-solving skills.
  • Ability to interpret and apply written and oral regulations.

AI-Enabled Workplace
Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off

While At Dominion You Will Enjoy
  • Company outings & social events 
  • Virtual events 
  • Professional development and AI training opportunities
  • Access to leading AI tools, including Claude
  • Companywide competitions and raffles 
  • Personal Financial Workshops
  • Orioles Season Tickets

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