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Client Services Manager Jobs in Arizona (NOW HIRING)

kestra

Client Service Supervisor

Tempe, AZ · On-site

... services, client service, or operations * 1+ year in a leadership or supervisory role * High school diploma required; college degree preferred Experience in advisor support or wealth management ...

Xerox

Federal - Client Manager

Scottsdale, AZ · Hybrid

Today, we're helping organizations simplify work through innovative technology, digital services ... What You'll Do As a Federal Client Executive, you will be responsible for growing and managing a ...

TEKsystems

Client Services Associate

Tempe, AZ · Hybrid

$21/hr

Ability to manage 25-30 inbound contacts daily in a fast-paced setting. * Strong multitasking ... service, call center, or client support environment. Work Environment * Initial onsite attendance ...

TEKsystems

Client Services Associate

Tempe, AZ · Hybrid

$21/hr

Ability to manage 25-30 inbound contacts daily in a fast-paced setting. * Strong multitasking ... service, call center, or client support environment. Work Environment * Initial onsite attendance ...

Broadridge

Senior Client Services Associate

Phoenix, AZ

$75K - $90K/yr

We are seeking a Sr Client Services Representative who will be responsible for managing a book of business for both TPA and Non-TPA clients to ensure key deliverables are met, driving both business ...

Arizona Community Physicians

Be Seen First

IS Client Services Analyst

Tucson, AZ · On-site

$1 - $2/hr

Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To ... management regarding issue status, timelines, and resolution steps. · Follows established ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Arizona

Client Services Manager information

See Arizona salary details

$32.6K

$65.5K

$118.8K

How much do client services manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client services manager in Arizona is $65,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Arizona?

The most popular types of Client Services jobs in Arizona are:

What are popular job titles related to Client Services Manager jobs in Arizona?

For Client Services Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Arizona look for?

The top searched job categories for Client Services Manager jobs in Arizona are:

What cities in Arizona are hiring for Client Services Manager jobs?

Cities in Arizona with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.

Client Service Supervisor

kestra

Tempe, AZ • On-site

Full-time

Re-posted 2 days ago

Job description

Lead with Purpose. Partner with Impact. 

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily operations, supporting a team of associates, and ensuring the delivery of exceptional experience for advisors and clients. This role balances hands-on problem-solving with people leadership and process improvement, ensuring that service commitments are consistently met with accuracy, empathy, and accountability.

You’ll serve as a subject matter expert, coach, and escalation point while driving service 
consistency, operational efficiency, and team engagement. This is an ideal role for someone with deep service experience, strong communication skills, and a proven ability to lead others through change and complexity. 

What You’ll Do:

  • Oversee a team of Concierge Associates, setting clear expectations, providing day-to-day 
    direction, and coach to ensure high performance and service consistency
  • Monitor, analyze, and report daily workload, call and case volumes, and service level metrics to ensure timely and accurate resolution of client request
    Supervisor, Concierge Kestra Financial, Inc is the parent company of Kestra Investment Services, LLC member FINRA/SIPC and Kestra Advisory Services, LLCServe as the escalation point for complex, urgent, or sensitive client matters; take ownership through resolutionConduct regular one-on-one meetings and formal performance reviews to support 
    development, provide feedback, and address performance concerns in alignment with company expectations
  • Partner with cross-functional teams—including Operations, Compliance, Technology, and Sales—to remove roadblocks, share feedback, and improve end-to-end processes.
  • Analyze trends in service activity to identify opportunities for training, quality improvement, and operational efficiencies
  • Champion operational improvements and process enhancements
  • Apply deep operational expertise to solve issues quickly, identify root causes, and implement 
    sustainable solutions
  • Ensure scheduling, staffing, and resource alignment matches client demand and coverage
  • Lead team meetings and contribute to department meetings to reinforce service standards, 
    share updates, and keep the team aligned on priorities
  • Support hiring, onboarding, and training of new team members; serve as a culture carrier and role model.
  • Maintain compliance with internal policies, procedures, and regulatory requirements, ensuring the team adheres to operational standards
  • Regularly review and update standard operating procedures (SOPs) to reflect current practices, support training, and improve consistency across the team
  • Contribute to strategic initiatives and represent the Concierge team in cross-functional projects as needed

What You Bring:

  • 4+ years of experience in financial services, client service, or operations
  • 1+ year in a leadership or supervisory role
  • High school diploma required; college degree preferred Experience in advisor support or wealth management preferred
  • Proven ability to lead teams in a client service or operations environment, with a focus on accountability, empathy, and results.
  • Strong organizational and time management skills with the ability to manage both individual and team priorities.
  • Excellent interpersonal communication skills: clear, composed, and able to inspire 
    confidence and trust.
  • Ability to navigate and resolve escalations with professionalism, while coaching others through similar scenarios.
  • Strong analytical skills and attention to detail; comfortable interpreting metrics to assess performance and recommend improvements.
  • High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to guide others through complex workflows. Supervisor, Concierge

Licenses: 

  • SIE, Series 7 Required (or must be obtained within 6 months of hire)
  • Series 24 preferred 

Apply